What describes the practice of businesses using their public relations’ outreach in ways
to influence the public’s opinion of a political or legislative issue of concern to the
company?
A. Influential advertising.
B. Issue advertising.
C. Capstone advertising.
D. Political advertising.
Answer:
Stakeholder engagement is:
A. Any issue that is of mutual concern to an organization and one or more of its
stakeholders.
B. Competitive intelligence being collected ethically and systematically.
C. The process of ongoing relationship building between a business and its
stakeholders.
D. The acquisition of information gained from analyzing the multiple environments.
Answer:
A pain or numbness in your thumbs caused by constant e-mailing, messaging, or
Internet surfing on hand-held devices is called:
A. BlackBerry thumb.
B. Cell phone thumb.
C. PDA thumb.
D. None of the above.
Answer:
Consumer groups have generally opposed the idea of product liability reform using
which of the following arguments?
A. Punitive damages should be limited.
B. Strict liability should be retained.
C. The burden of proof should be shifted to consumers.
D. Losers should be made to pay some of the other side’s legal bills.
Answer:
Economic policies include:
A. Fiscal and monetary policies.
B. Monetary and social assistance policies.
C. Fiscal and social assistance policies.
D. Policies initiated by the Federal Reserve System.
Answer:
Public issues are also sometimes referred to as:
A. Social issues.
B. Sociopolitical issues.
C. Both A and B.
D. None of the above.
Answer:
Policies that affect the supply, demand, and value of a nation’s currency are:
A. International standards policies.
B. Social assistance policies.
C. Fiscal policies.
D. Monetary policies.
Answer:
Since the early 1990s racial harassment charges filed:
A. Have been cut in half from 10,000 to 5,000 a year.
B. Have decreased dramatically and are now less than 1000 a year.
C. Have more than doubled to about 9,000 a year.
D. Have stayed about the same at roughly 4,000 a year.
Answer:
The International Public Relations Association was founded in:
A. 2009.
B. 1970.
C. 1955.
D. 1930.
Answer:
The Sarbanes-Oxley Act:
A. Forces firms with inaccurate financial reporting into Chapter 11 bankruptcy.
B. Does not hold auditing firms liable for their client’s inaccurate account reporting.
C. Requires executives to pay back bonuses based on earnings that are later proved
fraudulent.
D. Allows an auditing firm from providing the same client with non-auditing services.
Answer:
Which U.S. Act prohibits executives representing U.S.-based companies from paying
bribes to foreign government officials, political parties, or political candidates:
A. The USA Patriot Act.
B. The UK Bribery Act.
C. The Corruption of Foreign Officials Act.
D. The U.S. Foreign Corrupt Practices Act.
Answer:
Advocacy ads are also called:
A. Issue advertisements.
B. Research and development plans.
C. Constituent advertisements.
D. Price control advertisements.
Answer:
The term “race to the bottom” refers to:
A. Seeking to mine rich minerals from the bottom of the ocean.
B. Moving production jobs to the country with the lowest labor cost.
C. Efforts to deconstruct the assembly process in manufacturing industries.
D. An old concept of globalization ta is no longer relevant.
Answer:
Ethics reporting mechanisms have been:
A. Established to create an avenue for the company to obtain allegations of unethical
conduct.
B. Increasing in employee use and effectiveness.
C. Wholly rejected by skeptical and weary employees.
D. Both A and B, but not C.
Answer:
As of 2012, the B Corporation status has been legally recognized in how many states?
A. All 50 states.
B. The original 13 states.
C. Fifteen states.
D. Seven states.
Answer:
Which of the following is not a goal of consumer protection laws?
A. Encourage competitive pricing.
B. Facilitate consumers’ getting extended credit when making purchases.
C. Provide consumers with better information when making purchases.
D. Protect consumers against possible hazards from products purchased.
Answer:
Social capital is a phrase that describes the following, except:
A. The goodwill that is engendered by the fabric of social relations.
B. A close relationship between companies and groups in the community.
C. The norms and networks that enable collective action.
D. All of the above are described by social capital.
Answer:
One alternative to product liability lawsuits is called:
A. Limited resolution.
B. Punitive damages reform.
C. Alternative dispute resolution.
D. Consumerism.
Answer:
Which of the following is indicative of a firm in the pollution prevention stage of the
corporate environmental responsibility model?
A. Realizing that it would be less efficient and more expensive to prevent pollution
before it is created.
B. Focusing on all environmental impacts of the product life-cycle.
C. Minimizing or eliminating waste before it is created.
D. Incurring losses due to environmental costs.
Answer:
What company gives all of its earnings to charity?
A. Seventh Generation.
B. The Body Shop.
C. Newman’s Own.
D. Patagonia.
Answer:
Expert witness testimony is often provided:
A. Through company newsletters.
B. On the steps of the White House.
C. In Congressional hearings.
D. In The Wall Street Journal.
Answer:
In some economically developed countries and most developing countries around the
world genetically modified food was:
A. Looked upon with caution but generally accepted.
B. Welcomed as a way to increase crop yields.
C. Rejected by most governments.
D. Viewed with extreme caution.
Answer:
Which of the following statements is not true about stockholders?
A. They are the legal owners of business corporations.
B. They own equal shares of company assets.
C. They are the part owners of the company.
D. Managers pay close attention to their needs and interests.
Answer:
Legal environmental intelligence includes:
A. Patterns of aggressive growth versus static maintenance.
B. Analysis of local, state, national, and international politics.
C. Considerations of patents, copyrights, or trademarks.
D. Information regarding costs, prices, and international trade.
Answer:
Which of the following statements are not true about the right to a safe and healthy
workplace?
A. Over recent years no new categories of accidents or illnesses have emerged.
B. Extensive training and careful precautions are necessary to avoid accidents, injuries,
and illness.
C. Many jobs are potentially hazardous to workers’ safety and health.
D. Some occupations, such as drilling and mining, are particularly dangerous.
Answer:
Another name for unsolicited commercial emails is:
A. Spam.
B. Junk e-mail.
C. UCE.
D. All of the above.
Answer:
Which of the following organization’s code of ethics advocates “loyalty to your
organization, justice to those whom you deal and faith in your profession?”
A. Institute for Supply Management.
B. Institute of Certified Public Accountants.
C. Financial Accounting Standards Board.
D. Association for Computing Machinery.
Answer:
The main reason that American executives are paid so much is:
A. Pay is set by the compensation committees of the board, largely comprised of other
CEOs who have an interest in pushing compensation up.
B. Qualified individuals are scarce, because most current CEOs were born during the
“baby bust” years of the Great Depression.
C. High executive compensation in other nations puts upward pressure on the salaries
of U.S. executives.
D. Most executives are paid based on their performance, and rising compensation
reflects the excellent performance of their firms.
Answer:
An example of a regulatory agency charged with enforcing social regulation is:
A. Federal Aviation Administration.
B. Federal Trade Commission.
C. Federal Communications Commission.
D. Internal Revenue Service.
Answer:
According to the text, despite the world becoming more hyper-connected, this region
still suffers from an important lag in adopting information and communication
technology.
A. Eastern Europe.
B. Asia.
C. Latin America.
D. West Africa.
Answer:
Cost-benefit analysis is often used to determine the costs of regulation.
Answer:
The responsibility of managing technology with its many privacy and security issues
for business organizations is entrusted to the CEO.
Answer:
The United States has the most Internet users than any other country.
Answer:
A 2011 survey of business firms by KPMG found:
A: A steep increase in corporate social reporting.
B. A decrease in corporate social reporting.
C. A majority of firms using the Global Reporting Initiative.
D. A and C, but not B.
Answer:
What new challenges emerge when public relations strategies take on a global
perspective?
Answer:
All ethics issues in business are the same.
Answer:
Define the general public. How do firms and the public affect one another?
Answer:
Describe the ethical challenges regarding one of the following scientific breakthroughs:
nanotechnology, human genome or stem cell research. Do the potential benefits of this
breakthrough outweigh the potential costs?
Answer:
Identify and discuss the five steps to the Issues Management Process.
Answer:
Outline some of the major government agencies responsible for consumer related
issues. What is the major mission of each?
Answer:
Most boards now staff their compensation committees exclusively with outside
directors and permit them to hire their own consultants.
Answer:
Thanks to advancement in technology the number of instances of identity theft has been
decreasing since 2006.
Answer:
Government can be considered both a market and nonmarket stakeholder.
Answer:
Recent technological advances have decreased the number of way that privacy
violations may occur.
Answer:
Discuss working conditions around the world. What challenges face multinational
corporations? What approaches are companies using to establish fair labor standards?
Are there circumstances under which some approaches might work better than others?
Answer:
Sometimes national leaders resist the notion of international regulation, seeking to
control matters of commerce themselves within their own countries.
Answer:
The public relations function is a boundary-spanning role that primarily involves the
flow of information to and from the organization.
Answer:
What are the appropriate civil and criminal penalties for companies that violate
environmental laws? What types of guidelines exist for sentencing environmental
wrongdoers?
Answer:
Cloning of humans was beyond the focus of the United Nations 2005 declaration on
cloning.
Answer: