Which of the following statements is not true about the organization Consumer
Reports?
A. It is involved in activities promoting the interests of consumers.
B. It conducts extensive tests on selected consumer products and services.
C. It is supported by the federal government.
D. It publishes the results of tests, with ratings on brand-name basis, in its magazine.
Answer:
Life-cycle analysis involves:
A. Accurately recording the production costs at each stage of a product’s life cycle.
B. Collecting information regarding the lifelong environmental impact of a product,
from extraction to disposal.
C. Reducing recycling costs for disposable products.
D. Increasing productivity while improving the environment.
Answer:
In the nomadic-agrarian phase of technology in society, people:
A. Hunted wild animals for meat.
B. Gathered wild plants for food.
C. Provided services.
D. Both A and B, but not C.
Answer:
Which of the following is a typical practice in an ethics audit procedure?
A. The auditor notes any deviations from the company’s ethics standards that become
evident during the ethics audit.
B. The auditor brings deviations to the attention of the audit supervisor.
C. Department managers are required to file a report with the auditor on the corrective
action they took to deal with the deviation.
D. All of the above.
Answer:
Reasons for the destruction of rain forests include:
A. Commercial logging.
B. Cattle ranching.
C. Conversion of forests to plantations.
D. All of the above.
Answer:
This Switzerland-based pharmaceutical firm was an early adopter of the Global
Compact and used it to update its code of conduct.
A. Novartis.
B. Bayer.
C. Johnson & Johnson.
D. The Gap.
Answer:
What percentage of AT&T’s procurement spending went to minority, women, and
disabled veteran-owned businesses in 2011?
A. 1 percent.
B. 5 percent.
C. 15 percent.
D. 25 percent.
Answer:
Which of the following is not an example of fulfilling social objectives through stock
ownership?
A. Selling stock of companies that did business in South Africa when it had a policy of
racial discrimination.
B. Divesting from Chinese companies that made products using forced labor.
C. Selling stock of companies with a below-market rate of return.
D. Not investing in Burmese companies that had been accused of human rights abuses.
Answer:
A technological application that uses biological systems or living organisms to make or
modify products or processes for specific use is called:
A. Biosphere outcome.
B. Metatechnology.
C. Biology.
D. Biotechnology.
Answer:
A stakeholder analysis:
A. Creates equality among all stakeholder interests.
B. Allows managers to examine two primary questions.
C. Involves understanding the nature of stakeholder interests.
D. All of the above.
Answer:
Which of the following is not true about “green” management practices?
A. 62 percent of companies had a coherent strategy for sustainability for the entire
business.
B. There are three main stages of corporate environmental responsibility.
C. Most big companies appear to be addressing sustainability issues.
D. No more than 10 to 25 percent of all U.S. companies are adopting environmental
practices.
Answer:
The paramount duty of the board of directors of a public corporation is to:
A. Ensure the company is profitable.
B. Select and oversee competent and ethical management to run the company.
C. Audit the firm’s financial statements for transparency.
D. Make certain that employees are dealt with in a fair and equitable manner.
Answer:
Departments, or offices, within an organization that reach across the dividing line that
separates the company from groups and people in society are:
A. Inter-departmental divisions.
B. Geographical location areas.
C. Boundary-spanning departments.
D. Organizational maps.
Answer:
This occurs when financial organizations provide loans to low-income clients or
solidarity lending groups (a community of borrowers) who traditionally lacked access
to banking or related services.
A. Commercial banking.
B. Macrofinancing.
C. Microfinancing.
D. Micro-entrepreneurship.
Answer:
The growing diversity in the U.S. workforce is due to:
A. Millennials entering the workforce.
B. Immigration from other countries.
C. Shifting patterns of work and retirement.
D. All of the above.
Answer:
With respect to fresh water, according to one estimate, if it were possible to eliminate
pollution, capture all available fresh water, and distribute fresh water equitably:
A. Demand would exceed supply within a hundred years.
B. There would be a balance between demand and supply within a hundred years.
C. Supply would exceed demand within a hundred years.
D. None of the above.
Answer:
The Carbon Disclosure Project found that:
A. Companies that invested in climate change lost total revenue.
B. Companies in the railroad industry could not help the environment.
C. Companies could help the environment and their investors simultaneously.
D. Companies that were “carbon performance leaders” returned less total return to their
investors than their peers.
Answer:
Which of the following is not a benefit of managing diversity effectively?
A. These businesses get tax breaks from the federal government.
B. These businesses can often more effectively serve customers.
C. These businesses are better able to attract and retain workers from a variety of
backgrounds.
D. None of the above. Each of these is a benefit of managing diversity effectively.
Answer:
Customer environmental intelligence includes:
A. Demographic factors.
B. An analysis of the firm’s competitors.
C. New technological applications.
D. The cost of producing consumer goods.
Answer:
Which of the following is not an example of an ethical criterion?
A. Egoism.
B. Concern for others.
C. Principle.
D. Corporate driven.
Answer:
Which of the following is not an example of a white-collar crime?
A. Embezzlement.
B. Check fraud.
C. Theft.
D. Money laundering.
Answer:
Which ethnic group, as defined by the U.S. Census, represents the fastest-growing
percentage of the labor force?
A. African-Americans.
B. Hispanics.
C. Asians.
D. Native Americans.
Answer:
A giant step is taken toward improving ethical performance throughout the company
when:
A. The firm hires a university ethics professor to lecture employees on moral
philosophy.
B. The Justice Department launches an investigation of the firm’s pricing practices.
C. Senior-level managers signal to employees that they believe ethics is a high priority.
D. A consumer hot line is created and staffed 24 hours a day.
Answer:
Before deregulation, government agencies frequently:
A. Held prices artificially high, shielding businesses from competition.
B. Held prices artificially low, shielding consumers from selection.
C. Encouraged overseas trade, shielding businesses from competition.
D. Discouraged overseas trade, shielding consumers from selection.
Answer:
The purpose of the World Trade Organization is to:
A. Impose barriers to free trade among nations.
B. Eliminate barriers to free trade among nations.
C. Develop trading partnerships between rich and poor nations.
D. Decrease globalization and free trade.
Answer:
The role of special interest groups is an important element in acquiring intelligence
from the:
A. Customer environment.
B. Competitor environment.
C. Economic environment.
D. Social environment.
Answer:
The Americans with Disabilities Act defines a “disabled worker” as:
A. One who can perform the “essential functions” of a job, with reasonable
accommodations.
B. One who can perform the “essential functions” of a job, without reasonable
accommodations.
C. One who can perform the “essential functions” of a job, with or without reasonable
accommodations.
D. One who cannot perform the “essential functions” of a job.
Answer:
Which of the following countries isnot one of the top 15 Internet users?
A. Singapore.
B. United Kingdom.
C. China.
D. United States.
Answer:
An example of an early economic public policy was:
A. The abolition of slavery.
B. Public works projects of the Great Depression.
C. The creation of the Homeland Security Office.
D. President Johnson’s Great Society programs.
Answer:
Firms that believe they can make decisions unilaterally, without taking into
consideration their impact on others are:
A. Interactive companies.
B. Proactive companies.
C. Reactive companies.
D. Inactive companies.
Answer:
Depletion of the ozone layer, destruction of the rain forests, and species extinctions all
have an impact on:
A. All of society.
B. A particular region.
C. A particular nation.
D. Only developing countries.
Answer:
Ethics policies typically cover all of the following issues except:
A. Developing guidelines for accepting or refusing gifts from suppliers.
B. Encouraging discriminatory personnel practices.
C. Avoiding conflict of interest.
D. Maintaining the security of proprietary information.
Answer:
A firm that would like to develop a global supply chain would:
A. Manufacture components or supplies in other countries.
B. Sell raw materials, components or supplies produced at home abroad.
C. Purchase raw materials, components, or supplies from sellers in other countries.
D. Check products that were manufactured abroad for defects in their home country.
Answer:
Once an issue has been identified, its implications must be:
A. Acted upon.
B. Analyzed.
C. Segmented.
D. Deleted.
Answer:
Some companies have created a department of corporate citizenship to:
A. Adopt the United Nations’ Global Compact Principles.
B. Decentralize under common leadership wide-ranging corporate citizenship functions.
C. Centralize under common leadership wide-ranging corporate citizenship functions.
D. Narrow the job of the public relations office.
Answer:
Discuss why a manager should, or should not, be considered a stakeholder.
Answer:
A company earns its “license to operate” through filing its proper legal documents.
Answer:
Is information on the Internet truly free, or should copyrighted music or software be
protected?
Answer:
Global corporate citizenship is more than espoused values; it requires action. Discuss
some of the ways forward-thinking companies are changing to improve their ability to
act as responsible citizens.
Answer:
Walmart has been called a “template for 21st century capitalism.”
Answer:
Regulation cannot be applied to international business behavior.
Answer:
The three types of stockholders that own shares of stock in U.S. corporations are
individuals, institutions, and government.
Answer:
An example of direct communications is through a company website.
Answer:
What is insider trading? Explain how the courts have defined this practice.
Answer:
Booz & Company found a country’s level of digitization is negatively correlated to its
GDP.
Answer:
Key employees must be identified in advance of a crisis so that they are ready to
address the issue.
Answer:
The external environment of business is static.
Answer:
Identify and explain three major threats to the earth’s ecosystem as described in the
textbook.
How will these threats accelerate the ecological crisis?
Answer:
Describe one global nongovernmental organizations or standard-setting organization.
Provide an example of a company implementing that standard.
Answer:
Any business that wished to do so can improve the quality of its ethical performance.
Answer:
Discuss some of the voluntary initiatives undertaken by businesses around the world in
order to incorporate sustainable development into their everyday business practices.
Answer:
Expert witnesses provide information to legislators for businesses or business groups.
Answer:
Define the five stages of corporate citizenship. Provide an example of a company in
each stage.
Answer: