Test Questions for Criminal Justice Organizations:
Chapter 4
1. The process of transmitting symbols back and forth from one source to the other is also
A. Decoding
B. Receiving
C. Encoding
D. Transmitting
A. 7
B. 8
C. 5
D. 4
4. All of these are communication barriers and/or alter the meaning of the message, except?
A. Use of personalized meanings
B. Lack of language skills
C. Use of complex channels
D. Lack of motivation or interest
5. Professional jargon or legal terminology may have little, no, or a different meaning to
those outside the profession or legal system is which type of communication barrier?
A. Lack of motivation or interest
B. Non-credibility of the source
C. Lack of communication skills
D. Use of personalized meanings
6. The more gates that communication must pass through, the more likely it is that the
7. Downward communication allows executives a clear path to send information downward
8. Upward communication among organizational members at the same level can facilitate
task coordination, provide a means of sharing information, provide a formal channel of
communication for problem solving, and facilitate mutual support for staff involved. True
9. Formal communication or grapevine is the flow of information that is used to provide
10. Exclusionary rules in criminal trials dictate the admission of evidence that has been
11. Within an organization what type of network is formed more for personal than for
professional motives and may not have much to do with the goals of their agency?
A. Complex
B. Kinship
C. Dynamic
D. Horizontal
12. Communication theorists consider ___________ communication an extremely powerful
13. It is important for individuals to understand nonverbal communication for one to become
14. ____________ is the substance that we attempt to share through symbols in
15. The rate and complexity of communication inputs to an individual, are known as:
A. Rate
B. Load
C. Overload
D. Non-verbal
16. Absolute information is an idea or piece of knowledge expressed in recognized symbolic
17. Correction officers are instructed that inmates must be given due process before being
punished for an infraction of a prison rules; this is an example of which form of
information?
18. A network is static because member may enter or leave the network system. True or False
19. Organizational networks are mutually exclusive and they tend to overlap. True or False
20. The number of potential official, kinship, and informal networks is virtually endless.
21. Communication barriers exist more in the criminal justice system than in other systems
22. Communication among criminal justice agencies, in short, is carried out by individuals
23. Perceptions tend to alter the communication process within criminal justice
24. ________ theory is the shared assistance of information among criminal justice agencies.
25. Interagency relations will decrease the communication barrier and improve the
26. ______ _______ are people who serve as members of two or more groups or are part of
27. In the communication process, who lacks credibility?
A. Receiver
B. Communicator
C. None of the above
28. Theory X approach, encourages teamwork rather than adversarial and competitive
29. The _______ center is a mechanism for exchanging information and intelligence.
A. Union
B. Fusion
C. Cohesion
D. Technical
30. The _______ keeps the agency from being accessed by non-agency individuals.