Test Questions for Criminal Justice Organizations:
Chapter 13
1. Organizational behavior and management has been researched for many years;
______________is the central theme in the literature related to these two topics.
2. ______________ refers to the degree of congruence between organizational goals and
3. Under the goal model effectiveness signifies the degree to which an organization realizes
4. Lipsky (1980) argued that organizations have conflicting goals that reflect conflict
5. The public wants to see offenders rehabilitated but wants to see them suffer in prison.
6. _________ are generally for public consumption and can be found in annual reports and
7. _________ are generally derived from official goals but tell us exactly what the
8. Although, there are complex goal attainment; one program has been named successful
since it was initiated in 1995 by the New York Police Department, ___________.
A. POP
B. HOT SPOTS
C. COMPSTAT
D. CPTED
A. As a management tool for crime analysis and crime reduction
B. Clarification of mission and goals at district level
C. Forces clarification of mission and goals within each district level
D. All of the above
10. When Compstat was introduced crime rates were already going down in the entire
A. The process of identifying goals
B. Measuring goals
C. Comparing results against some standard
D. All of the above
12. This process is consistent with human relations perspectives in organizational
A. Goal Effectiveness
B. Goal Optimization
C. Internal Process Model
D. Strategic-Constituency
13. Under process model organizational effectiveness is portrayed by having internal conflict
where information flows easily both horizontally and vertically, and where internal
functioning is smooth and characterized by trust and benevolence toward individuals.
14. Participant-satisfaction model is concerned with morale and strives to serve both the
15. _____________ model is a process rather than an end state, and is consisted of related
16. Under process approach model how many components make up this process?
A. 5
B. 3
C. 4
D. 2
17. _____________ refers to the need to balance goals and thus to optimize multiple goals
A. Goal Model
B. Participant-Satisfaction
C. Goal Optimization
D. Process Approach
18. ___________ incorporates concerns for changes in an organization’s environment.
19. The _____________ suggests attention the possible contributions of individual
20. According to Yuchtman and Seashore (1967), introduced a concept that suggests that
organizations are not assumed to possess goals, nor is goal accomplishment a relevant
A. Goal Model
B. Goal Optimization
C. System Resource Model
D. Variable Analysis
21. Studies that involve the identification and measurement of some goal or goals uses a
22. In Gross-Malfunctioning Analysis, the target of inquiry is failed or failing organizations.
23. According to Perrow’s (1977), revelatory analysis asks who is getting what from an
24. According to Perrow’s (1977), variable analysis seeks to answer the question of how
25. Variable analysis is the best approach in studying effectiveness in criminal justice. True
26. _____________ refers to the processes central to the evaluation of an individual’s
performance, and ______________ refers to the relationship between performance and
A. Performance Appraisal, Performance Measurement
B. Performance Measurement, Performance Appraisal
C. Variable Analysis, Revelatory Analysis
D. Revelatory Analysis, Variable Analysis
27. Multi-goal/multi-measure designs give a more comprehensive view of organizational
28. Real or perceived competition among practitioners or supervisors if fostered through an
evaluation process can also give rise to fudging data or altering reports. True or False
29. The reason behind fudging data is due to the unrealistic goals by which to judge
30. The major concern for agency members will be how the results of the evaluation will
impact their careers or affect their professional reputations. True or False (Answer: