Chapter Seven Test Bank Questions
1. The first phase in the people-helping process is:
a. establishing the relationship
b. problem identification, assessment, and goal setting
c. planning of strategy and its implementation
d. evaluation and termination
2. Which of the following elements was not identified as essential in establishing the
therapeutic relationship?
a. personal warmth
b. empathy
c. clinical objectivity
d. acceptance
3. In discussing the nature of confidentiality with clients, it is important that:
a. the unconditional guarantee of confidentiality be communicated clearly.
b. statutory and logical limitations to confidentiality be understood by clients.
c. counselors promise to maintain all confidences, especially when working with
children.
d. essential that counselors not put undue pressure on clients to fully understand
such technical concepts.
4. Which of the following should be communicated to clients as part of gaining informed
consent?
a. policies regarding no-shows and cancelled appointments
b. potential risks and side effects of the counseling process
c. information about the expected number of sessions necessary for goal attainment
d. all of the above
5. Regarding the provision of information to clients regarding the qualifications of the
counselor, mental health professionals are advised to:
a. avoid such displays of professional arrogance.
b. describe one’s degrees and licenses only.
c. inform clients of the professional background that qualifies the counselor to treat
the presenting condition
d. present an Self-Disclosure Statement.
e. both (c) and (d)
6. In addition to gathering information, being able to identify the presenting problem also
allows counselors to:
a. Conceptualize clients and their presenting problem in the ecological context
b. Consolidate the problem
c. Understand how the presenting problem only impacts the client
d. All of the above