1. Which of the following is true concerning burnout?
a.
Burnout is something that simply happens to you suddenly.
b.
Professionals that limit themselves to one type of activity are less susceptible to burnout than those who
perform a variety of tasks.
c.
The chances for burnout are less if the person is younger, impulsive, impatient, and dependent on others for
approval and affection.
d.
Burnout is the result of severe, prolonged, and mismanaged stress.
2. Definitions of burnout have the following common cores EXCEPT
a.
physical, emotional, and mental exhaustion.
b.
a negative shift in responses to others characterized by depersonalization, negative attitudes toward clients,
decline of idealism, and general irritability.
c.
feelings of being helpful and hopeful.
d.
personal feelings of depression, loss of morale, feelings of isolation, reduced productivity, and decreased
capacity to cope.
3. Individual or personal sources of stress include
a.
the attitudes and characteristics of the helper.
b.
the quality of working relationships with colleagues.
c.
the physical aspects of the work setting.
d.
the reality of having too much work to do in too little time.
4. Joe is employed at an organization in which there is poor management and little supervision. He seldom receives
positive feedback for his work and is expected to meet unreasonable demands. Joe is at a high risk for burnout due to
a.
personal stress.
b.
organizational stress.
c.
individual stress.
d.
environmental stress.
5. Steve feels relief when a client cancels. His attendance at staff meetings is irregular and he tends to psychologically
withdraw when he is there. His wife and children are also feeling the effects of his work situation since he feels
overwhelmed by the demands of family life and has become indifferent to their needs. What can Steve do to get better?
a.
Quit his job
b.
Stay away from his family and friends
c.
Take up more jobs
d.
Design a personal strategy to care for himself
6. Most helpers enter their profession with a high degree of
a.
stress.
b.
idealism.
c.
frustration.
d.
depersonalization.
7. Impaired practitioners experience all of the following EXCEPT
a.
have lost the ability to resolve stressful events.
b.
contribute to the suffering of the client rather than alleviating it.
c.
being free from burnout and fragmentation.
d.
being unable to effectively carry out their professional duties.
8. Which of the following is true about professional burnout?
a.
You have to deal with this sort of burnout by yourself.
b.
Professional burnout will not interfere with the ability to perform well.
c.
You can’t recognize your own limits.
d.
It can be detected by others only in its advanced stage.
9. Recognizing the signs toward a path of impairment and striving to lessen the consequences to both the professional
and the client involves
a.
self-assessment, an openness to change, and an action plan with a commitment to change.
b.
being aware of the dangers of burnout, therefore being immune to it.
c.
being financially and psychologically compensated for the emotional and physical depletion that results from
over-scheduling.
d.
taking work-related vacations to couple professional commitments with recreation.
10. A way of taking control over the possibility of professional burnout is to do all of the following EXCEPT
a.
look at expectations to determine whether they are realistic.
b.
not look into finding other sources of meaning besides work.
c.
focus on aspects of work that can be changed.
d.
rearrange the work schedule to reduce stress.
11. Gary works in an agency that is short-staffed and is continuously being asked to work an overloaded schedule. He
feels overwhelmed by the job and is exhausted by the time he leaves work. Recently, Gary sought help through a
counselor for managing his stress. The first step he needs to take to develop an effective stress management program is
a.
altering stress-inducing behavior patterns.
b.
avoiding stressors.
c.
self-monitoring.
d.
using cognitive approaches to challenge irrational beliefs.
12. Which of the following is a way of self-care for older adults?
a.
Taking care of physical well-being
b.
A life with no exercise
c.
Reduce challenges as you are aging
d.
Staying away from people
13. Which among the following can promote wellness for therapy clients?
a.
Psychodynamic therapies
b.
Therapeutic lifestyle changes
c.
Humanistic methods
d.
Systems-oriented research
14. There has been a great deal of friction among staff members at a local community mental health agency due to
policies and procedures that are widely regarded as unfair. At weekly staff meetings, an inordinate amount of time is
spent discussing superficial matters, yet no time is allotted to discuss the staff’s real concerns. This is referred to as
a.
a wise management strategy.
b.
the A-B-C theory of agency management.
c.
a hidden agenda.
d.
the tip of the iceberg effect.
15. All of the following actions could be taken by an agency to help its staff members stave off burnout EXCEPT
a.
provide child care at the job site.
b.
create support groups.
c.
offer counseling for staff members.
d.
refuse to confront the conflicts or frictions.
16. Organizations that offer practitioners _____ will most likely decrease and prevent the risk of organizational burnout.
a.
some degree of job autonomy, self-direction, and independence
b.
little or no job autonomy, but a great deal of personal autonomy
c.
flex time
d.
opportunities to travel
17. To retain your vitality as a person and as a professional, you must first realize that
a.
you can easily find another job if the one you have is draining you of energy.
b.
all jobs usually lead to burnout, so complaining only makes matters worse.
c.
there are limits to your ability to give to others.
d.
a positive attitude at work will protect you from experiencing any job-related stress.
18. Self-care is not a(n)
a.
narcissistic luxury.
b.
human requisite.
c.
ethical imperative.
d.
clinical necessity.
19. From an Adlerian perspective, there are five major life tasks that are a basic part of healthy functioning. They are
a.
biological functioning, moral development, spiritual growth, emotional development, and cognitive
development.
b.
spirituality, self-direction, work and leisure, friendship, and love.
c.
early recollections, basic mistakes, the family constellation, birth order, and social interest.
d.
psychosexual functioning, social development, behavior, cognition, and emotional maturity.
20. Which of the following is true about learning self-compassion?
a.
We must practice being kind to everyone
b.
Being kind to yourself is selfishness
c.
People who are self-compassionate are not healthy
d.
We must first learn to be kind to ourselves before learning to be kind to others.
21. Which of the following is a self-defeating thought?
a.
I must know everything about this job and my counseling should be flawless.
b.
Mistakes happen.
c.
My clients may sometimes feel unhappy.
d.
I should help as much as I can.
22. __________ explains the relationship among events, beliefs, and feelings.
a.
Rational emotive behavior therapy
b.
Adlerian therapy
c.
A-B-C theory of irrational thinking
d.
Stressors
23. Which of the following is not a therapeutic lifestyle change?
a.
Volunteering at help centers
b.
Eating a balanced diet
c.
Starting an exercise routine
d.
A-B-C theory
24. A number of systematic errors in reasoning may lead to faulty assumptions and misconceptions, which are termed
a.
cognitive distortions.
b.
cognitive therapy.
c.
rational emotive behavior therapy.
d.
cognitive fallacies.
25. __________ is a process of holding extreme beliefs on the basis of a single incident and applying them
inappropriately to dissimilar event or settings.
a.
Minimization
b.
Magnification
c.
Selective abstraction
d.
Overgeneralization