1. _____ is a multifaceted approach combining direct and indirect services to help community members live more
effectively and to prevent the problems most frequently faced by those who use the services.
a.
Group counseling
b.
Community counseling
c.
Client advocacy
d.
Preventative education
2. Marilyn’s 5-year-old daughter has the flu and needs to be admitted to the hospital for dehydration. Marilyn wants to
stay overnight with her in the hospital, but the head nurse refuses her request. When Marilyn comes to you for help,
you find out the hospital procedure for overnights, discuss this with Marilyn, and decide that you both should try to
approach the head nurse about the situation. In this instance, you are using which of the following indirect client
services?
a.
Outreach activities
b.
Client advocacy
c.
Confronting ethical issues
d.
Networking
3. A health and wellness program for older adults is an example of
a.
the outreach model.
b.
the traditional counseling model.
c.
the systemic model.
d.
the Psychological First Aid model.
4. Any indigenous healing practices may
a.
cause helpers to feel a heightened sense of anxiety.
b.
benefit the helper’s self-care program.
c.
require helpers to abandon their own religious or spiritual values.
d.
may be unethical and illegal.
5. Who are likely to receive the greatest benefit from direct community services?
a.
Teenagers participating in an AIDS awareness/prevention workshop
b.
Older people
c.
The unemployed
d.
Victims of racism
6. Community workers need to be willing to _______ when organizing services.
a.
wait for people to come in for help
b.
learn from and with the community
c.
work independently
d.
take power over their target groups
7. The outreach approach includes all the following educational endeavors EXCEPT
a.
skills training.
b.
education of the community.
c.
consultation.
d.
becoming a change agent.
8. The goal of the community approach is to
a.
provide long-term therapy for individual clients.
b.
implement managed care in all agency settings.
c.
educate the public and attempt to change the attitudes of the community toward mental health programs.
d.
focus on individual client change.
9. Helpers who participate in social and political activism carry out which of the following roles?
a.
Outreach
b.
Client advocacy
c.
Paraprofessional intervention
d.
Preventive education
10. Which of the following is NOT a task practitioners might be involved in when educating the community?
a.
Supporting the needs of minority groups in the community
b.
Initiating programs aimed at preventing problems
c.
Developing strategies to deal effectively with poverty, drug and alcohol abuse, child sexual/physical abuse,
child neglect, and domestic violence
d.
Evaluating human services programs to assess student understanding
11. It is essential that culturally competent helpers use intervention techniques that are consistent with the _______ of
diverse groups in the community if they hope to succeed in their outreach efforts.
a.
commonalities
b.
life experiences
c.
mutually agreed-on values
d.
life experiences and cultural values
12. People who could benefit from community services may not seek it unless they are promoted in a way that is
_______
a.
aimed at treating problems rather than preventing them.
b.
understandable, acceptable, and culturally appropriate to the community.
c.
applicable only to the weak or for those who simply cannot solve their own problems.
d.
targeted at those who are seriously mentally ill.
13. Developing strategies that will empower the disenfranchised in the community is one of the tasks of practitioners
when doing which of the following?
a.
Functioning as a change agent
b.
Promoting outreach services
c.
Educating the community
d.
Promoting direct community services
14. A __________ is a number of people who share a distinct location, belief, interest, activity, or other characteristic
that clearly identifies their commonality and differentiates them from those not sharing it.
a.
community
b.
advocate
c.
adviser
d.
helper
15. __________ are a diverse pool of human services workers and community health workers with varying levels of
education and training whose primary duties revolve around serving individuals within their community and serving the
community as a whole.
a.
Change agents
b.
Advisers
c.
Community workers
d.
Advocates
16. What does the traditional approach focus in contrast with the community approach?
a.
Identifying the community as the client
b.
Changing environmental factors leading to individual problems
c.
Managing the basic needs before exploring problems
d.
Resolution of internal conflicts as a pathway to individual change
17. A process that considers both individual and environmental factors is consistent with the __________, which began
in the 1950s and was based on the premise that human problems result primarily from failures in the social system.
a.
community health care agency movement
b.
community workers movement
c.
community medical health movement
d.
community mental health movement
18. Proactive efforts carried out by counseling professionals in response to institutional, systemic, and cultural
impediments to their clients’ well-being are referred to as
a.
advocacy.
b.
a comprehensive community program.
c.
community change.
d.
an outreach approach.
19. Educating the community can awaken people to
a.
change their culture to overcome the situation.
b.
the resources that are available.
c.
access the community services only if they cannot solve their own problems.
d.
meet their basic needs.
20. The __________ differs from the traditional model used in the helping professions in the sense that the community
worker does not wait for people to come in for help.
a.
community approach
b.
indirect approach
c.
social assistance approach
d.
outreach approach
21. It is necessary to __________ when helpers assume an active role in mobilizing the resources within a community.
a.
have certain knowledge and skills
b.
empower people to adapt to their circumstances
c.
wait for the target population to gain access to community services
d.
ask people to change their problematic behaviors
22. What should community helpers do to make the members of the community use available resources?
a.
Use appropriate tactics.
b.
Encourage them to find resources by themselves.
c.
Facilitate connections within the community.
d.
Urge them to overcome their shortcomings.
23. In light of honing the skills of community workers, the term “cycle of empowerment” refers to
a.
adaptation, decisions, and action.
b.
awareness, understanding, and following.
c.
learning, utilization, and realization.
d.
involvement, communication, decisions, and action.
24. What is the main objective of mobilizing community resources within the community?
a.
Making a difference in the community
b.
Proposing coping strategies to fit the situation
c.
Fulfilling basic needs of the people
d.
Providing immediate solutions instead of preventing problems
25. A counselor working with a group of traumatized veterans who served in Iraq and Afghanistan may encourage these
clients to join him or her in a public awareness campaign to educate the community about PTSD. This counselor is
working in which alternate role?
a.
Change agent
b.
Consultant
c.
Advocate
d.
Adviser