“Authorization was received from the IRS” is an example of a sentence using active
voice.
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You should use figures to express dates, sums of money, and decimals, but spell out
distance, weights, and page numbers.
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Numbers one through nine should be spelled out if no larger number appears in the
same sentence.
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People who want to understand the interpretation of data are generally more interested
in reading about proportions and ratios than about specific numbers.
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An effective résumé summarizes the career-related strengths and weaknesses of the job
applicant.
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The goal of behavioral questions asked during an interview is to challenge you to
provide real evidence of your skills.
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Convenience Store Chain Emails Good News
You are the vice president of operations for a large convenience store chain that is
located throughout approximately half of the United States. The chain has undergone
some tough financial times, but sales from the first quarter have exceeded expectations.
The company had planned to sell $600 million in merchandise during the quarter and
instead sold $650 million. The Western Region was largely responsible for the increase
in overall company sales. George Winter, the director of the Western Region, ran a sales
promotion contest that boosted his sales results by 20 percent. The contest, called “Just
Ask!” required all participants to conduct suggestive selling of merchandise
infrequently purchased by customers, such as milk, juice, and bread. The winning
district in the contest received $1,000 in prize money, to be split among employees in
that store.
Required:
Write an email message to all employees that conveys the good news and congratulates
George Winter.
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Java applets developed by Sun Microsystems can be used to enhance websites and cell
phone applications.
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A career summary section on your résumé has become a standard section in today’s
information age.
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Archco Inc. and Suage Enterprises share a lobby where Suage has been storing
computer equipment. Martha, CEO of Archco Inc., is writing a letter to Suage asking
that the equipment be removed. She should make her point in the first paragraph and
follow with supporting details.
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According to Maslow’s hierarchy of needs, people generally satisfy lower level needs
before they move on to higher level needs.
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“We apologize for any inconvenience we may have caused you” is a recommended way
to close a refusal letter.
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An effective writer should try to write at the exact grade level of the receiver.
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Passive voice is used in the following sentence: “The stockholders read the annual
report.”
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When an attention line is used in a letter, it appears as the first line of the letter address.
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Unsupported claims of superior performance or quality of a product may lead to
lawsuits for a company.
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A semicolon is used after a complete thought that introduces a list of items.
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Black text against a white background provides the greatest contrast.
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Using an electronic meeting process can reduce meeting time significantly.
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