Creating strategic knowledge-sharing communities is an effective way to manage
the knowledge-action relationship.
In deciphering meaning, the content of communication is usually more important than
the context of communication.
In her book, Secrets, Sissela Bok admonishes that secrets are never justifiable, because
they are usually held for dishonorable reasons.
Your author argues that the benefits, costs and value of channels are relatively fixed
over time and do not vary much at different organizational levels.