Most people in the United States believe they are above-average communicators.
Answer:
The topics that gay and lesbian couples experience conflict over tend to differ from the
conflict topics of heterosexual couples.
Answer:
Organization is the process of assigning meaning to something you have perceived.
Answer:
In a low-power-distance culture, people are expected to choose friends or mates from
within their own social class.
Answer:
Mother, son, grandfather, and aunt are all examples of family roles.
Answer:
Dialectical tensions are rare in most intimate relationships.
Answer:
The strength of the immune system is predicted by the way people handle conflict,
particularly in romantic relationships.
Answer:
Most research has shown that femininity is positively related to affectionate
communication, whereas masculinity is negatively related to it.
Answer:
The average person speaks less than 150 words per minute.
Answer:
Single-parent families can include biological children, step-children, and/or adopted
children.
Answer:
Research shows that most interruptions are competitive.
Answer:
Instrumental needs are the least important needs served by communication.
Answer:
The vividness effect is the tendency of dramatic, shocking events to distort our
perceptions of reality.
Answer:
Only FALSE statements can ever qualify as libel.
Answer:
Which of the following statements about people with high self-esteem is NOTTRUE?
A.They score higher on standardized tests
B.They are comfortable initiating relationships
C.They have higher emotional intelligence
D.They are more likely to end a relationship that is in trouble
Answer:
Most relationships have some measure of interdependence; what differentiates them is
their degree of interdependence.
Answer:
As articulated by Schutz, the need for affection refers to the need to have people love
and appreciate us.
Answer:
Profanity is highly context-specific.
Answer:
Research shows that biology plays almost no role in how we communicate.
Answer:
Many forms of politeness and discretion involve being deceptive.
Answer:
Lack of effective communication is the most commonly cited reason for relationship
failure.
Answer:
A good relationship does not involve any sort of cost to you.
Answer:
Slang can serve an important social function by helping people distinguish between
those who do and do not belong to their social networks.
Answer:
Culture is the shared symbols, language, values, and norms that distinguish one group
of people from another.
Answer:
Anytime you expect something to happen, and then it does, that’s a self-fulfilling
prophecy.
Answer:
Most research strongly supports the common notion that beauty is in the eye of the
beholder.
Answer:
An I-statement claims ownership of what one is feeling or thinking, whereas a
you-statement shifts that responsibility to the other person.
Answer:
Most people are quite good at detecting deception.
Answer:
Context and feedback are aspects of the action model of communication.
Answer:
People tend to be most attracted to others whose natural body odors are different from
their own.
Answer:
Social penetration theory uses the metaphor of an onion to illustrate how self-disclosure
develops over time in a relationship.
Answer:
Self-fulfilling prophecies that we make for ourselves often affect the behavior of others.
Answer:
People in arranged marriages are usually unhappy with their relationship.
Answer:
“I gotta be me” might be the motto in a collectivistic culture.
Answer:
The use of idioms is primarily a North American behavior.
Answer:
Our use of time can send powerful messages about value and power.
Answer:
According to the need to belong, we need relationships that are both emotionally close
and interactive.
Answer:
Friendship rules are almost always explicit, rather than implicit.
Answer:
Jason went to a party with several of his friends last weekend. While he was there, he
made several inappropriate comments and did not notice that people were offended by
what he was saying. Afterwards, several people at the party commented to Jason’s
friends that they were surprised and upset by his behavior. Which of the following
statements is likelyTRUE of Jason?
A.Jason has low self-esteem.
B.Jason is a low self-monitor.
C.Jason has a poor self-concept.
D.Jason does not engage in self-fulfilling prophecies.
Answer:
All language is symbolic, and all symbolic systems constitute language.
Answer:
During a phone conversation, you are able to infer something about the speaker’s mood
and personality by listening to his or her vocal cues. That fact illustrates which of the
following claims about nonverbal communication?
A.Nonverbal communication is usually believed over verbal communication.
B.Nonverbal communication is present in most forms of interpersonal communication.
C.Nonverbal communication conveys more meaning than verbal communication.
D.Nonverbal communication metacommunicates.
Answer:
Which face need refers to our need to be respected for our abilities and intelligence?
A.autonomy face
B.competence face
C.character face
D.fellowship face
Answer:
According to the Johari Window, there are aspects of our personalities that others can
see in us but that we are unaware of. These are known as the ___________ aspects of
our self.
A.open
B.hidden
C.blind
D.unknown
Answer:
Which of the following would be considered an instrumental need that can be met
through communication?
A.developing a romantic relationship with someone you find attractive
B.convincing your roommate to turn off her music by midnight each night
C.talking with your grandfather on the telephone after not speaking with him for a
while
D.making small talk with a stranger you just met at a party
Answer:
After a lengthy meeting with the boss and several of his coworkers, Alex asked his
friend Jeff if he was concerned about the number of layoffs that his boss said were
coming. Jeff looked puzzled for a moment before telling Alex that he wasn’t sure when
exactly their boss had said to expect layoffs. That exchange reflects which of the
following myths of listening?
A.All listeners hear the same thing.
B.Listening is natural and effortless.
C.Hearing is the same as listening.
D.People vividly recall information that they hear.
Answer:
In a low-context culture, people are taught to:
A.speak in an ambiguous manner
B.avoid offending people
C.criticize others only in private
D.none of these
Answer:
Which of the following statements would be TRUE according to the Sapir-Whorf
hypothesis?
A.If a culture does not have a word for an emotion, its members will not be able to
experience that emotion.
B.Regardless of the language that individuals from different cultures might speak,
people see the world in basically the same way.
C.The culture that you are raised in determines the languages you will speak in your
lifetime.
D.The distinction between nouns and verbs does not exist in most languages.
Answer:
_______________ is a condition in which people lack the ability to understand,
describe, and process emotions.
A.neuroticism
B.emotional processing deficit disorder
C.emotional underexpression
D.alexithymia
Answer:
Which of the following statements about smoking is the best example of an appeal to
pathos?
A.When you add it all up, smoking costs a person almost $7,000 a year.
B.Smoking is the number one cause of emphysema.
C.Most employers can legally discriminate against smokers.
D.Think about how many lives you’re ruining by continuing to smoke.
Answer:
Which of the following emotions has a neutral valence?
A.surprise
B.happiness
C.contentment
D.positivity
Answer:
Which of the following statements most accurately reflects the attitude of someone
from a low-power-distance culture?
A.it is necessary to look for the deeper meaning in someone else’s statements
B.it is unacceptable to question a boss, especially in front of co-workers
C.it is acceptable to engage in aggressive behavior to achieve personal success
D.it is someone’s individual right to question authority
Answer:
Which sexual orientation refers to a lack of interest in sexual relationships?
A.asexuality
B.heterosexuality
C.celibacy
D.bisexuality
Answer:
Which of the following statements about slang is not TRUE?
A.Slang is closely related to jargon.
B.Slang can help people identify individuals that belong to their social network.
C.Slang is neither inherently good nor inherently bad.
D.Slang is an exception to the Sapir-Whorf hypothesis.
Answer:
Deception has several characteristics; which of the following is NOT among them?
A.The sender must believe the information is FALSE.
B.The receiver must believe the information is TRUE.
C.The information must be transmitted knowingly.
D.The sender must intend to create a FALSE belief in the receiver.
Answer:
Which of the following would tend to increase your chances of detecting deception?
A.being lied to by a friend instead of a stranger
B.being lied to by a highly motivated liar
C.being very suspicious
D.being lied to by a very expressive liar
Answer:
Words that evoke strongly positive or negative connotations are known collectively as:
A.emotion language
B.trigger words
C.loaded language
D.hot-button words
Answer:
Why is the discussion of routine, mundane tasks important to consider in long-term
romantic relationships?
A.Most of the communication that takes place in these relationships falls in this
category.
B.How to handle these issues can become a major issue of contention.
C.The way couples handle these tasks reflects the balance of power in their relationship.
D.All of these.
Answer:
According to Edward T. Hall, this range of this type of distance is approximately 1½ to
4 feet:
A.intimate distance
B.personal distance
C.social distance
D.public distance
Answer:
According to the text, which of the following characteristics is not typically associated
with some type of social stigma?
A.being homeless
B.being alcoholic
C.having HIV
D.having cancer
Answer:
In the HURIER model of effective listening, the “I” stands for what?
A.internal thoughts
B.interviewing
C.interpreting
D.intellect
Answer:
Technically speaking, which of the following is a factual claim?
A.”Candidate L is the best choice for our future.”
B.”Candidate C accepted illegal bribes.”
C.”Candidate C has impeccable morals.”
D.”Electing Candidate L would be a mistake.”
Answer:
Which of the following statements is not true about high-context cultures?
A.maintaining harmony is important
B.offering personal opinions is valued
C.offenses are to be avoided
D.environmental cues are important
Answer:
According to your text, which of the following statements correctly represents the two
parts of interpretation?
A.Focus on the subjective meaning of the speaker’s message and gauge the truthfulness
of his or her claim.
B.Understand the point of view the speaker represents and assign a mental
interpretation of his or her statement based on that understanding.
C.Pay attention to all of the speaker’s verbal and nonverbal messages and signal your
interpretation back to the speaker.
D.Interpret the speaker’s message carefully and remember your interpretation for future
interactions with the speaker.
Answer:
According to the textbook, which of the following is NOT considered one of the
defining elements of culture?
A.values
B.symbols
C.language
D.ethnicity
Answer:
This model considers both people in a conversation to be senders and receivers
simultaneously:
A.action
B.transaction
C.interaction
D.none of these
Answer:
What is meant by the phrase “deception can serve as a social lubricant?”
A.People commonly engage in deception to get what they want from other people.
B.People commonly engage in deception to avoid hurting others’ feelings.
C.People commonly engage in deception in order to impress others.
D.People commonly engage in deception in order to increase their number of friends.
Answer:
Research shows that this is positively related to your job satisfaction:
A.being friends with your co-workers and boss
B.being friends with your customers or clients
C.maintaining personal boundaries at work
D.all of these
Answer:
When people engage in _______________, they use their words to attack or demean
those around them.
A.verbal aggression
B.linguistic assault
C.high-dominance conflict
D.powerful language
Answer:
When Jon and Ernesto met in their English class, they were both hesitant to share much
about their personal lives. As the semester progressed and they became better friends,
they felt comfortable sharing more and more with each other. Which element of
self-disclosure is reflected in their relationship?
A.self-disclosure varies in breadth and depth
B.self-disclosure must be intentional
C.self-disclosure follows a process
D.self-disclosure varies among relationships
Answer:
You send this type of confirming message when you signal that you agree with what
another person is saying:
A.endorsement
B.recognition
C.confirmation
D.acknowledgement
Answer:
The word set has nearly 200 discrete meanings in the English language. Imprecise use
of set illustrates which of the following statements about language?
A.Language is often confusing because of multiple connotations.
B.Language can be unclear because of multiple meanings for the same word.
C.Languages around the world do not have a clear definition of referents for words.
D.Language symbols are arbitrary and hard to define.
Answer:
Which type of sexual harassment includes requesting romantic or sexual favors in
return for preferential treatment at work?
A.hostile work environment
B.sexual bargaining
C.quid pro quo
D.harassing requests
Answer:
Which of the following statements about potential health benefits of relationships is
TRUE?
A.People with more social contacts put themselves at greater risk for illnesses like a
cold.
B.People with strong social networks are more than twice as likely to survive a heart
attack.
C.A lack of social relationships increases the risk of mortality, but not on the same level
as smoking, heart disease, or obesity.
D.When friends share their problems with us, it increases our stress and can actually
make us less healthy.
Answer:
Imagine that you have just called a friend, but your friend didn’t take the call and it
went to voicemail. At first, you assume your friend was simply away from the phone or
busy, but you start to wonder if he might be angry with you or ignoring you. This
exercise is an example of what?
A.self-monitoring
B.cognitive complexity
C.communication competence
D.interpersonal communication
Answer: