COMU 34471

Type

Quiz

Book Title

Interpersonal Communication: Everyday Encounters 7th Edition

ISBN 13

978-1111346409

July 4, 2017

Explain the five principles of conflict

Individualism is a key value in Western cultures.

Understanding communication climates will give you insight into why you feel relaxed

and comfortable in some of your relationships and uneasy and defensive in others

Baxter (1990) has identified four ways partners handle the tension generated by

opposing needs. Name and give an example of each way partners negotiate dialectical

tensions

Compared to friendships sustained through face-to-face contact, friendships sustained

via e-mail or the Internet are less personal and committed

The cognitive labeling view of emotions regards emotions as instinctual responses to

external stimuli.

Explain and illustrate the continuum of communication climates

The informal style of writing common in e-mail, text messages, and social network

postings is beginning to affect writing in more formal contexts.

Communication does not reflect cultural values and perspectives.

In interpersonal relationships it is as important to affirm and accept yourself as to affirm

and accept others

Regulative rules do not vary across cultures and social groups, so what is acceptable in

one context may be regarded as inappropriate elsewhere.

According to the discussion in Chapter 10, members of the working class are less likely

to sustain friendships over long distances. Explain why this is so. Your answer should

integrate previously studied information about how class affects identity, lifestyle, and

values

Discuss how nonverbal communication reflects culture and provide examples.

What are some ways for handling workplace conflict effectively?

Briefly describe each of the three models of communication discussed in the text and

identify the strengths and limitations of each model.

A person who controls outward expression of his or her feelings but does not control the

inner feelings is engaging in deep acting.

It is important to gain access to information in our blind and unknown areas. One way

to do this is to expand our experiences by entering unfamiliar situations, trying novel

things, and experimenting with new kinds of communication.

The later bonds we have with others shapes how comfortable we feel getting close to

others and how secure we feel in others' acceptance and commitment to us.

Language is a primary tool that social movements use to change cultural life and

meanings.

Discuss how listening can be influential in the workplace and how listening may

influence career advancement.