The interview evaluation standardized section should contain biographical information.
a. True
b. False
Answer:
If 50 was the answer tabulated on your survey and your margin of error was at 5%, you
would be confident (if you had a random sample) that the correct answer would fall
between what range?
a. 45-55
b. 50-55
c. 45-50
d. none of the above
Answer:
Goal setting should comprise what percentage of the interview process?
a. 25%
b. 95%
c. 75%
d. 10%
Answer:
Journalists traditionally employ which topical guide?
a. how many, how long, under what circumstances, and why
b. what, when, where, who, how, and why
c. what happened, when did it happen, and why did it happen
d. when, where, why
Answer:
Roles of interviewer and interviewee may switch from moment to moment.
a. True
b. False
Answer:
What probe summarizes a series of answers to confirm understanding?
a. reflective
b. mirror
c. informational
d. restatement
Answer:
Listening, like speaking, is a learned skill.
a. True
b. False
Answer:
The informational interview is the most common type of interview.
a. True
b. False
Answer:
Surveys of hundreds of corporations in the U.S. reveal that poor listening skills create
barriers in all levels of organizations.
a. True
b. False
Answer:
More frequent communication between supervisors and employees results in less
favorable job-related performance ratings.
a. True
b. False
Answer:
On your resume, it is okay to use abbreviations for names of courses you have taken to
shorten the length.
a. True
b. False
Answer:
If you tell your roommate that if she cooks dinner, you will wash the dishes, you have
used which psychological strategy?
a. rejection then threat
b. reciprocal concession
c. contrast principle
d. standard/learned principle
Answer:
Which of the following is NOT a common question sequence?
a. tunnel
b. inverted funnel
c. quintamensional design
d. matrix design
Answer:
If Jamal talks about the “RAM” on his computer and others do not understand the term,
the word would be considered
a. slang.
b. euphemism.
c. power word.
d. jargon.
Answer:
The ad populum tactic appeals to the minority.
a. True
b. False
Answer:
Use an informational probe before proceeding to new topics or before closing the
interview.
a. True
b. False
Answer:
According to politeness theory,
a. positive politeness is the desire to be appreciated and approved.
b. negative face is designed to protect the feelings of others.
c. positive face is showing concern, complimenting, and using respectful language.
d. negative politeness is acknowledging the imposition when making a request.
Answer:
Three question scale techniques are
a. bipolar, contingency, and serial.
b. chain, leaning, and contingency.
c. interval, nominal, and ordinal.
d. filter, repeat, and leaning.
Answer:
Which of the following is NOT an element of orientation in an interview?
a. explain the purpose
b. explain how information will be used
c. explain why and how you selected the other party
d. create feelings of goodwill
Answer:
Bona fide Occupational Qualifications (BFOQs) include which of the following?
a. education
b. ethnic group
c. citizenship
d. age
Answer:
Asking a subordinate to role-play a supervisor would be an example of induced
compliance theory being applied.
a. True
b. False
Answer:
Which of the following is a major advantage of a functional resume format?
a. It is easy to organize.
b. It emphasizes experiences.
c. It focuses attention on relevant skills.
d. It is most commonly encountered by employers.
Answer:
An interview guide consists of
a. major questions and some probing questions.
b. an outline of topics and subtopics.
c. all questions but no answer options.
d. all questions and answer options.
Answer:
Which of the following is an example of regional differences in word use?
a. grinder for submarine sandwich
b. soda for a soft drink
c. sack for a paper bag
d. all of the above
Answer:
Unlawful questions are often asked during lunch or dinner.
a. True
b. False
Answer:
The majority of persuasive interactions fail
a. in the last few seconds
b. during the attention step in the opening
c. during the closing
d. due to poor first impressions
Answer:
The quintamensional design is effective in assessing attitudes and beliefs.
a. True
b. False
Answer:
In fee-paid positions, you pay an agency for finding you a job.
a. True
b. False
Answer:
According to the MBO model, state results in terms of absolutes rather than ranges in
the performance review.
a. True
b. False
Answer:
A variety of evidence should be used when trying to persuade.
a. True
b. False
Answer: