When we are territorial, we are likely to ____________________________.
a.be concerned with informal space
b.stake out ownership over some area
c.be concerned with interpersonal distance
d.strive for cleanliness of public space
Answer:
It is inappropriate to discuss salary or benefits during an interview.
a.True
b.False
Answer:
What should you do to offer constructive criticism?
a.State your critique and realize that it’s up to the to the listener to understand that it’s
constructive.
b.Explain to the listener that even if s/he doesn’t want criticism, s/he needs it.
c.Preface the criticism with an affirming statement.
d.Always give advice.
Answer:
A flip chart is _________________________.
a.a series of graphs in a binder
b.a projection that can be flipped from one section to another
c.a large pad of paper mounted on an easel
d.a series of directions
Answer:
Bullying and cyberbullying __________________________.
a.do not have long-lasting effects on self-esteem
b.often lead to more accurate self-perceptions
c.are aggressive behaviors that damage self-esteem
d.are intended to help and encourage others
Answer:
If you wanted to show the amount of money spent on defense in six different countries,
which type of visual aid would probably be best?
a.a bar graph
b.a drawing
c.a line graph
d.a chart
Answer:
If you have been told that you speak too rapidly,
a.you will have to account for nerves and monitor your rate
b.you should learn to enunciate more clearly
c.it means that you are trying to create a mood of excitement
d.you did not practice your speech enough
Answer:
_______________ are unconscious nonverbal responses to physical needs.
a.Emoticons
b.Adaptors
c.Emblems
d.Kinesics
Answer:
When you practice a speech, _________________________________________.
a.you should concentrate on delivery, not on content on speech organization
b.you should read from your outline
c.you should mull over the ideas in your head
d.you should rehearse out loud to clarify thought
Answer:
Conducting an interview requires that you first prepare by doing research.
a.True
b.False
Answer:
A speech community is ______________________________.
a.compromised of less than 10,000 speakers
b.a small group that speaks a common dialect
c.compromised of people within a single neighborhood
d.also known as a melting pot for language.
Answer:
Ashlee likes that she is small, has long hair and enjoys wearing dresses. However, she
also likes to wear men’s jeans, is a construction worker, and does not intend to have
children. Based on this information, Ashlee is probably from a ____ culture.
a.feminine
b.high power distance
c.low uncertainty avoidance
d.collectivist
Answer:
Ahmad rolls his eyes when Lori is talking, and she says to him, “Are you annoyed by
what I said?” Lori is engaging in ________________.
a.context checking
b.kinesics
c.multi-channeled communication
d.perception checking
Answer:
When Niku went out to eat at a new restaurant, she waited patiently for the server to
come take her drink order. Then, when the server came back, she had her dinner order
ready. After dinner, when the server brought the bill, Niku slid her credit card into the
black leather bill folder and set it at the edge of the table. Again, Niku waited patiently
for the server to bring the credit card receipt back. Without thinking much about it,
Niku used ____ to navigate a new interaction based on past experiences..
a.stereotypes
b.a self-fulfilling prophecy
c.heuristics
d.the halo effect
Answer:
Creativity does not involve productive thinking, only free association.
a.True
b.False
Answer:
Body art includes all except the following:
a.scarification
b.body painting
c.tattooing
d.all of these examples are examples of body art
Answer:
Describing feelings teaches others how to treat us by explaining how what has
happened affects us.
a.True
b.False
Answer:
A general goal ___________________.
a.lists exactly what the subject and topic are
b.states the response you want from your audience as a result of the speech
c.is another term for a thesis statement
d.is the overall intent of a speech
Answer:
Which of the following statements is true of women who identify with the feminine
co-culture?
a.They are more likely than men to develop close friendships through joint activities.
b.They are more likely than men to share their thoughts and feelings.
c.They are more likely than men to develop close friendships with people they feel that
they can depend on.
d.They are more likely than men to demonstrate their friendship by doing favors for one
another.
Answer:
It is a bad idea to use e-mail to send resumes and cover letters.
a.True
b.False
Answer:
Statements such as “We’ve spoken on this topic for ten minutes. We have five more
minutes to discuss it before we have to move on to the next agenda item” are made to
_________________.
a.monitor conflicts
b.periodically check to see if the group is ready to make decision
c.monitor the time
d.implement the group’s decision rules
Answer:
Your personal knowledge about a subject is _____________________.
a.largely irrelevant to speech preparation
b.too subjective to be used in a speech
c.a source for example and personal experiences
d.the only source material necessary for any public speaker
Answer:
Johanna and Alexis are friends and co-workers. When Alexis gets promoted to a
high-level management position and becomes Johanna’s boss, Johanna suddenly begins
to speak more formally with her. Alexis doesn’t understand why her friend is acting so
distant, but Johanna feels that she is simply acting more respectful of Alexis’s new
position. Which of the following communication barrier are they experiencing?
a.ethnocentrism
b.incompatible communication codes
c.incompatible norms and values
d.anxiety
Answer:
Sensory language refers to using precise words that clarify meaning by narrowing what
is understood from a general category to a particular item or group within that category.
a.True
b.False
Answer:
Amy was traumatized as a child when she had a bad experience jumping from a diving
board. To this day, she considers herself a poor swimmer. That experience as a child has
affected her ____
a.self-perception
b.self-monitoring
c.self-esteem
d.impression formation
Answer:
In order to be fair when interviewing, it is a good idea to ______________________.
a.ask all applicants the same or similar questions
b.avoid looking at resumes and references until after you have face-to-face interview
c.interview a few people who you assume are unqualified
d.asking each applicant a different set of questions
Answer:
The three stages of the perception process are:
a.action and selection, expectation of stimuli, and impression
b.attention and selection, organization of stimuli, and impression
c.attention and selection, organization of stimuli, and interpretation
d.action and selection, expectation of stimuli, and interpretation
Answer:
Which of the following statements regarding positive emotions is accurate?
a.Audience members tend to listen to and think about proposals that make them happy.
b.Audience members tend not to be persuaded by positive emotions.
c.Appealing to positive emotions is more effective than appealing to negative ones.
d.Appealing to positive emotions is less effective than appealing to negative ones.
Answer:
Which of the following statements are true about slang?
a.Slang is never appropriate communication
b.Slang is primarily used by teenagers.
c.Slang should be used only when the meaning will be clear.
d.Slang is an example of vivid language.
Answer:
Stereotyping is the practice of ignoring the values, needs, interests, and subject-specific
knowledge of some audience members, leaving them to feel excluded.
a.True
b.False
Answer:
Which of the following statements is accurate regarding negative emotions?
a.You should not attempt to evoke them in your speech.
b.People generally attempt to eliminate them as soon as possible.
c.Appealing to them is an example of the ad hominem fallacy.
d.Appealing to them is an example of the straw person fallacy.
Answer:
According to the textbook, nonverbal communication is ___________________.
a.the primary way we convey our emotions.
b.unambiguous
c.communicated only through a single channel
d.something we can avoid through monitoring behavior
Answer:
Concrete words are sense-related. We use concrete words to describe what we can see,
smell, touch, hear, or taste.
a.True
b.False
Answer: