Optimizing what ensures that the right quantity of parts arrive at the right time for
production or sale?
A.Logistics
B.Production
C.Cost and Price
D.Fulfillment
What computer device, such as a USB port, allows you to connect to and from a
printer?
A.Input device
B.Output device
C.Storage device
D.Connecting
If your business were to analyze the ways it currently operates and determine ways to
improve its operations, what type of analysis would it be conducting?
A.Strategic analysis
B.Value-chain analysis
C.Innovative analysis
D.Procedural analysis
What software hides itself from the operating system so that you don’t know that it’s
running; it conceals processes, files, or system data?
A.AdAware
B.Rootkits
C.AntiVirus
D.AdAware, Rootkits, and AntiVirus
Which of the following industries is expected to generate $7.1 trillion in economic
activity and account for 8.3 percent of the world’s total employment by the end of
2007?
A.Hospitality and Tourism
B.Accounting
C.Information Technology
D.Marketing
When information is stored about a purchase or sale, what is stored in a database?
A.A transaction
B.A table
C.A view
D.A query
Which type of software handles tasks specific to technology management and
coordinates the interaction of all technology devices?
A.System software
B.Task management software
C.Hardware management software
D.Application software
What type of IT infrastructure involves distributing the information and processing
power of IT systems via a network?
A.Centralized
B.Client/server
C.Decentralized
D.Distributed
Which type of digital wallet maintains your e-commerce information on your
computer?
A.Client-side digital wallet
B.Consumer-based digital wallet
C.Thin wallet
D.Smart card
Which type of scanner is used to detect the presence or absence of a mark in a
predetermined spot on a piece of paper or other like material?
A.Image scanner
B.Video and text scanner
C.Optical mark scanner
D.Graphic scanner
Which type of system can learn by example and adapt to new concepts and knowledge?
A.Geographic information systems
B.Decision support systems
C.Neural networks
D.Expert systems
What is the term used to describe a small Web page containing an advertisement that
appears on your screen outside the current Web site loaded into your browser?
A.AdWare
B.E-Marketing ads
C.Online or banner ads
D.Pop-up ads
Having access to information from any location that you’re working from is an example
of the _____ quality attribute of information.
A.Timeliness
B.Relevance
C.Form
D.Location
Which of the following focuses on the development, use, and reuse of small
self-contained blocks of code to meet all the application software needs of an
organization?
A.Service-oriented architecture (SOA)
B.Rapid prototyping
C.RAD
D.XP
Which type of device allows you to store information in a computer?
A.Storage
B.CPU
C.Telecommunication
D.Communication
What IT area does a production and operations manger need be skilled in?
A.Statistical and data-mining tools
B.Web development
C.Database design
D.Network security
What coordinates and uses three organizational resources; information, people, and IT?
A.MIS
B.Knowledge system
C.Intranet
D.Web-based management utility
What is the type of field, or group of fields, that can uniquely identify each record in a
database?
A.Identifying
B.Relational
C.Primary key
D.Main field
If you were sitting in a CAVE and were able to shake your partner’s hand, what
technology would you need to feel like you were shaking their hand?
A.Virtual reality
B.Physiological interface
C.Multi-state computing
D.Feature analysis
Customer relationship management (CRM) systems include which of the following
functions?
A.Sales force automation
B.Customer service and support
C.Marketing campaign management and analysis
D.All of the above
To succeed in business and to enable your organization to extract meaningful
information from its information repositories, you need which type of application?
A.Query-by-example
B.Business intelligence
C.Information analysis
D.SQL
In which SDLC phase should you create user documentation?
A.Implementation
B.Design
C.Development
D.Maintenance
Because end users work with a wide range of data, what should their IT tools that are
used for selfsourcing support?
A.Sophisticated GUI development
B.Online meeting software
C.Collaboration software
D.Database management systems
Which of the following results from a well-designed supply chain management system?
A.Enhanced fulfillment of supplies needed for production
B.Minimizing transportation costs
C.The smooth production of products
D.Well-designed SCM systems can enhance any of these stated activities
Why is prototyping a valuable tool?
A.Because it supports advanced IT technologies
B.Because it allows users to evaluate and enhance requirements
C.Because it supports Extreme Programming (XP) and other rapid development
methods
D.Because it allows the project team to work in a collaborative environment
Which type e-commerce occurs when an individual sells products and services to a
business?
A.C2B
B.B2C
C.E-CB
D.I-B
What does an IT-enabled SOA philosophy provide for the customers of organization?
A.Access to corporate databases
B.Multi-channel service delivers options
C.Customizable products and services
D.Multi-channel services, and customizable products and services
Having access to information in a usable form is an example of the _____ quality
attribute of information.
A.Validity
B.Relevance
C.Form
D.Mode
Which type of application requires that you know the physical location of information
before you are able to access it?
A.Database management systems
B.Database
C.Spreadsheets
D.Business intelligence
What does interoperability refer to?
A.Two or more computing components sharing information and resources
B.Separate systems sharing the same communication pathways
C.Data mining systems gather data from the same data warehouse
D.Open communications between distinct functional areas
What county experiences the greatest revenue losses from pirated software?
A.China
B.United Kingdom
C.Japan
D.United States
If you were to purchase a car before it was manufactured and the assembly of that car
was dictated by your requirements, you would be utilizing which type of manufacturing
process?
A.Customer-driven manufacturing
B.Just-in-time manufacturing
C.Customized construction
D.Transaction-based production
To be effective in finance, which of the following IT tools should you study?
A.Spreadsheet modeling
B.Statistical packages
C.Database management
D.The finance professional should know all of these packages
Which type of software controls your application software and manages how your
hardware devices work together?
A.System software
B.Operating system software
C.Utility software
D.Application software
At lower organizational levels, information exhibits _____ granularity.
A.Low-levels of
B.High-levels of
C.Concentrated
D.Fine
When the New York state attorney general and the governor share information
electronically, it is an example of _____.
The _____ is the actual hardware that interprets and executes the software instructions
and coordinates how all the other hardware devices work together.
_____ is the right to be left alone when you want to be, to have control over your own
personal possessions, and not to be observed without your consent.
_____ is the percentage of customers who visit the site who actually buy something.
A(n) _____ port is a serial port often used to connect keyboards or mice.
A(n) _____ is roughly 1 billion characters.
_____ refers to ensuring the right quantity of parts for production or products for sale
arrive at the right time.
Secure electronic transactions are both _____ and secure.
_____ occurs when IT specialists within the company develop new systems.
_____ measures how quickly an IT system performs a certain process.
A network that covers a contiguous geographic area is called a(n) _____.
Many marketing professionals use _____ to create advertising materials.
If you were to create a list of potential customers for your sales team to contact, you
would be undertaking _____.
A(n) _____ is a collection of information that you organize and access according to the
logical structure of that information.