A work course system facilitates the automation and management of business
processes.
Business intelligence is knowledge about your customers, your competitors, your
partners, your competitive environment, and your own internal operations.
Model management is used within IS to manage “perfect” or “model” databases.
Pattern classification occurs when the system captures your words as your speak into a
microphone, eliminates any background noise, and converts the digital signals of your
speech in phonemes (syllables).
With the advent of the Internet and wireless networks, storage devices are becoming
unnecessary.
A firewall consists of both software and/or hardware and protects a computer or
network from intruders.
Backup is the process of reinstalling emergency copies of information.
In a small office, a broadband router is often used to connect several computers to a
DSL network.
An ASR system follows three steps including feature classification, pattern processing,
and language analysis.
A “work course” defines all of the steps or business rules, from beginning to end,
required for a business process.
There can be duplicate primary keys in the same file in a database.
The abbreviation CAVE stands for Concave Automatic Virtual Environment.
Prototyping uses seven different steps to create an information system.
A data mart is a subset of a data warehouse in which only a focused portion of the data
warehouse information is kept.
Most decisions fall somewhere between structured and nonstructured.
Production and operations management is a specialization that deals with the
production, manufacturing, warehousing, and transportation of digital products.
Digital products are expensive to deliver.
A MAN covers a contiguous geographic area, such as an office, building, or a group of
buildings in close proximity to each other.
A structured decision involves processing a certain kind of information in a specified
way so that you will always get the right answer. No “feel” or intuition is necessary.
Flexibility is how well your system can adapt to increased demands.
The chief security officer is responsible for the ethical use of information within an
organization.
In a tiered infrastructure each layer duplicates another layer for backup and recovery.
A storage device is for information that you are going to use immediately.
A collocation facility provides rented offsite data storage and recovery solution to IT
companies.
Multi-agent systems are dependent intelligent agents that interact with each other.
Information in an organization flows in four basic ways including up, down, inward,
and outward.
Electronic checks are simply faxed copies of normal checks.
In the business world, you need to excel in all functional areas or specializations.
A data dictionary is a two-dimensional table used to store data within a relational
database.
Processing instructions from RAM is faster than processing instructions stored in the
CPU cache.
Managers perform a broad range of duties and are found in all areas of business.
What is the banner ads that sit on Web pages called?
A.Adware
B.Spam
C.Phishes
D.Virus
What is the title for the person responsible for overseeing every aspect of an
organization’s information resource?
A.CIO (chief information officer)
B.CTO (chief technology officer)
C.CSO (chief security officer)
D.CPO (chief privacy officer)
If you were viewing information from different perspectives, you would be _____.
A.Turning the cube
B.Making decisions
C.Creating hyperlinks
D.Applying fuzzy logic
What is a loss leader?
A.A failing business leader in a competitive market
B.A “first mover” in a emerging market
C.A Competitor who is able to differentiate themselves from opposition
D.A product that is sold at or below cost to entice customers into a store
What is the most common transmission medium for a home network?
A.Internet Explorer
B.Network switch
C.Broadband router
D.Cat 5 cable
What is the advantage of being a late adopter of technology (wait-and-see
organization)?
A.Minimizing wasted spending and loss of productivity
B.Increasing market share by grabbing disgruntled customers from the competition
C.Increasing overall revenues by cutting operational costs
D.Enhancing the reputation of the organization
Which of the following is the overarching function of management information
systems?
A.To support the technological needs of management
B.To supply management with needed information
C.To ensure the compatibility of executive applications within an organization
D.To create and sustain a competitive advantage
Which of the following academic disciplines is not part of finance?
A.Accounting
B.Economics
C.Management
D.Statistics
What is the last phase of the business continuity planning process?
A.Implementation
B.Maintenance
C.Monitor and surveillance
D.Implementation and testing
What is the difference between insourcing and selfsourcing?
A.Selfsourcing requires the use of internal consultants; insourcing requires staff from
the IT department
B.Selfcourcing is self-regulating; insourcing requires internal quality controls
C.Selfsourcing allows for end user development; insourcing requires internal IT staff
D.Selfsourcing allows for one person to complete the systems development life cycle;
insourcing is a team effort
What type of intelligence gives us a way to examine collective systems where groups of
individuals have certain goals, solve problems, and make decisions without centralized
control or a common plan?
A.Group intelligence
B.Social intelligence
C.Crowd behavior
D.Swarm intelligence
What is unsolicited email from businesses that advertise goods and services?
A.Computer viruses
B.Spam
C.Cookies
D.Sneakware
Which infrastructure-centric metric measures the error rate or the number of errors per
thousand (or million) that an information system generates?
A.Accuracy
B.Throughput
C.Scalability
D.Critical success factor
Which type of software enables you to solve specific problems or perform specific
tasks?
A.System software
B.Operating system software
C.Utility software
D.Application software
Which of the following input devices capture still images in varying degrees of
resolutions?
A.Webcam
B.Digital video camera
C.Digital still camera
D.Graphics scanner
Which type of infrastructure will store applications and information in two or more
locations to improve network performance and traffic?
A.Centralized
B.Client/server
C.Distributed
D.Decentralized
There are two fundamental factors that determine you’re your ethical reaction to
dilemmas. What is the other one?
A.Laws
B.Your maturity level
C.The circumstances surrounding the dilemma
D.Your maturity level and educational background
Which of the following is not a typical job title for the accountant?
A.Environmental accountant
B.Tax accountant
C.Government agent
D.Chief Investment Officer
What is the difference between SCM and CRM?
A.CRM records information about products and services; SCM records information
about customers
B.CRM stores and processes transactional information; CRM stores and process
business intelligence
C.SCM manages product information; CRM manages customer information
D.CRM records and processes operational data; SCM records and processes tactical
information
Which of the following IT tools are often used for selfsourcing?
A.Spreadsheets
B.Database management
C.Web development
D.Spreadsheets, database management and Web development are all common
selfsourcing tools
Which of the following are typical job titles found in production and operations
management?
A.Inventory manager
B.Production scheduler
C.Quality assurance analyst
D.Inventory manager, production scheduler, and quality assurance analyst
Which of the following is not a disadvantage of prototyping?
A.Prototyping leads people to believe the final system will follow shortly
B.Prototyping gives no indication of performance under operational conditions
C.Prototyping leads the project team to forgo proper testing and documentation
D.Prototyping gives users a feel for the final system
Which software helps you create and maintain to-do lists, calendars, and contact
information?
A.Personal information management
B.Spreadsheet
C.Word processing
D.Database management system
What formal business plan maps out your customer base and your strategy for reaching
them?
A.E-plan
B.Feasibility plan
C.Customer strategy and outreach plan (CSOP)
D.Path-to-profitability (P2P)
What browser image informs you that you’re visiting a legitimate Web site?
A.Chain link
B.Key
C.Green traffic light
D.Padlock
What is agent-based modeling?
A.Identifying patterns of user’s behaviors and buying habits
B.Simulating human organizations using a multi-agent system
C.Observing and analyzing competitor information and the environmental factors
influencing their behavior
D.Building algorithms that monitor, and react to, your business partners’ service and
product needs
What is the set of instructions that your computer needs to carry out a specific task?
A.Computer language
B.MS BASIC
C.Functions
D.Software
What type of software tool is used to query information stored in a data warehouse?
A.OLTP
B.Analytical
C.Data-mining
D.Decision support
What technology are many organizations implementing to streamline supply chain
management activities?
A.RFID
B.Biometrics
C.RFPC
D.Haptic interface
What is differentiation in Porter’s strategy to surpassing the competition?
A.Creating a unique culture with your customer base
B.Offering a product or service that is perceived as being “unique” in the marketplace
C.Providing purchasing history for individual customers and allowing them to compare
their history to others
D.Developing a unique working environment; one that incorporates IT to allow for
efficient and off-site working
Which of the following is the science of making machines imitate human thinking and
behavior?
A.Artificial intelligence
B.Database management
C.Machine intelligence
D.Swarm management
The SDLC contains 7 phases. Which phase distributes the system to all the users so that
they can use it to perform their jobs?
A.Implementation
B.Testing
C.Maintenance
D.Expansion
What type of software is adware?
A.Trojan horse
B.Cookie
C.Sneakware
D.Stealthware
If you were to purchase a song from iTunes with your new cell phone, what type of
technology would you be using?
A.M-commerce
B.IBuy
C.E-commerce
D.E-trade
The physical devices that make up a computer (computer system) are known as _____.
_____ refer to keeping the cost of purchased parts and products at acceptable levels.
_____ agents observe and report on some entity of interest.
_____ is the set of instructions that your hardware executes to carry out a specific task.
Secure electronic transactions has the endorsement of ________.
Knowledge of technology strategy and innovation, search engines, and Internet/web
portals is recommended for effectiveness in _____.
People are most comfortable buying _____ products over the Internet.
_____ software helps you specify the logical organization for a database.
Sometimes the overall scope may change gradually. This is known as _____.
Microsoft Access is an example of a(n) _____.
_____ all ows a person to work with every department in a company to maximize
customer value.
_____ refers to a short-range radio wave connector.
_____ is the name given to an interactive business providing a centralized market where
many buyers and suppliers can come together for e-commerce or commerce-related
activities.
A(n) _____ can be implanted in the human body to store various information about that
person and could be GPS-enabled.
_____ is a short-distance wireless communication that is omnidirectional or all
directions.
The _____ is responsible for overseeing an organization’s information resource.