CHAPTER 9
MULTIPLE CHOICE
1. A “stand aside” is
2. “What changes, if any, should be made in the priority process used to distribute parking
permits on campus” is an example of a
3. Force field analysis is a method used to
4. The Standard Agenda is
5. Rules for discussion when groups seek a consensus include
6. Majority rule may be advantageous when
7. Standard Agenda includes which of the following steps?
8. Possible integrative solutions to conflicts of interest in groups include
9. True group consensus requires
10. As group leader, you are anxious to produce change in several areas. Before attempting to
implement changes, you should consider primary factors that produce resistance to change, such as,
changes are less likely to be accepted by group members when
11. Your group engages in discussion of a significant problem. It begins by considering possible
solutions and finally chooses one of the alternatives. Your group exhibits which of the following
paths to reaching decisions according to the multiple sequence model of decision emergence?
12. Your group brainstorms several ways to raise additional funds for a campus project beyond what is
offered by the college administration. This is an example of which integrative problem solving
technique?
13. “What are the advantages and disadvantages of a textbook rental program on campus?” is a
14. The 2015 rankings of U.S. colleges by U.S. News & World Report magazine used SAT/ACT scores,
graduation rates, scholarship and grants availability, among others, to rank colleges. These serve as
_______ for making such decisions?
15. PERT is a structured group process of decision making that
16. Minority rule in groups can take which of the following forms?
17. Margin of error
18. Proper brainstorming technique requires
19. Which of the following is a benefit of brainstorming?
20. Constructive participation in group decision making can be increased by
21. Which of the following is a significant disadvantage of majority rule in group decision making?
22. Which of the following is an advantage of the consensus decision-making process?
23. The following can be said of creativity and problem solving:
24. Group members have responsibilities regarding the efficient conduct of meetings. These
include
25. Criteria for decision making and problem solving
TRUE-FALSE
1. Participation from all group members during group discussions should always be
2. Effective group decision making requires analysis and understanding of a problem before
3. Group discussions that follow some systematic procedure tend to be more productive than
5. A group should establish criteria for evaluating solutions to problems before solutions are
6. Murphy’s Law stipulates that anything that can go wrong likely will be avoided by a group.
8. As groups grow larger, consensus becomes easier to attain because you have more voices to
9. The value placed on verbal participation in group decision making is perceived similarly
10. Despite a general dislike for meetings, group meetings can save time and increase
11. To provide structure and organization to all group meetings you should use parliamentary
12. Primary criteria for evaluating information central to group decision making include:
credibility of the information, currency of the information, information relevance, its
14. Research shows that creativity is more likely to flourish in a competitive environment than in
15. Research shows conclusively that nominal group technique is a more effective method of
16. A key rule necessary for effective group brainstorming is that ideas should be evaluated as
17. The proper brainstorming format should involve first an individual, then a group, followed
20. Reframing is the creative process of breaking a mindset by describing the problem from a
21. Your group generates several ideas for raising additional funds not provided by your college
to start a textbook rental program. This is an example of the bridging type of integrative
22. Most studies show that electronic brainstorming is the most effective method for
23. There is no single, systematic discussion procedure that guarantees effective decision making and
24. There will be less resistance to change in a group when the change is open to revision and
25. The only value of brainstorming is idea generation. There is no other benefit for a group to use this
