Instructor Resource
Duck, Communication in Everyday Life: The Basic Course Edition With Public
Speaking, 3e
SAGE Publishing, 2021
18. Supervisor support, in particular, is especially meaningful when dealing with such
spillover in the workplace.
19. Although coworkers might be suspicious of friendships at work, especially
wondering if special favors are being provided or perhaps feeling like outsiders, they are
even more suspicious of what might be happening among people involved in a romantic
relationship at work.
20. Backstabbing gossip and derogatory talk about other employees are examples of
employee-abusive communication.
21. Organizational metaphors structure ways of seeing and thinking that guide the ways
in which managers and members of organizations view them.
Short Answer
1. A child can learn about the mysteries of the workplace from parents and other family
Instructor Resource
Duck, Communication in Everyday Life: The Basic Course Edition With Public
Speaking, 3e
SAGE Publishing, 2021
member by what specific medium?
2. What is the term for the time a person is actually counted as being at work and
therefore is paid for doing such work?
3. Some workplaces might aim to use industrial time–such as “clocking in”–as a way to
have perfect control over workers’ personal time. How might workers form a relational
base and come together in a sense of community to resist management’s efforts?
4. What is another term for any unwelcome sexual advance or conduct on the job that
creates an intimidating, hostile, or offensive working environment?
5. Give two examples of how the workplace constrains the kinds of identity you can
perform and require that you develop or adopt a professional working identity.
6. What is the term used to signify distance between workers and management and
establish clear relational connections among people in the workplace?
7. What is the term used when, in the workplace, you adopt a new “working identity” by
adapting your communication to represent the behaviors, courtesy, and interaction
styles that are appropriate for people to present to others?
8. What is meant by the term meaning making?
9. ______ is the preparation for becoming a worker and begins in a child’s early life
through family interaction and exposure to the media.
10. A ______ represents organizations as standardized by repetition, specialization, or
predictability.
11. It is very clear that to become a member of any workplace you are faced with the
Instructor Resource
Duck, Communication in Everyday Life: The Basic Course Edition With Public
Speaking, 3e
SAGE Publishing, 2021
______ dialectic. You give up lots of your freedom to devote most of your time to
working for your employer, when you would rather be doing something else.
12. List the give generations in the current workforce.
13. ______ is the process by which repeated everyday practices create a “structure” for
performance in the future.
Essay
1. Describe how differences in power in personal relationships outside of the workplace
are unique from differences in power within workplace relationships.
2. Select one television show or movie and describe how it might socialize a child to
Instructor Resource
Duck, Communication in Everyday Life: The Basic Course Edition With Public
Speaking, 3e
SAGE Publishing, 2021
think of work in a particular way.
3. There are many ways in which people tend to learn and think about the workplace.
Describe some of those ways.
4. Describe how organizations produce and reproduce themselves over time through
conversations between the individuals within the organization.
5. Describe how an organization can benefit from positive relationships among the
workforce.
6. Describe how you might learn to distinguish clearly between the front and back
regions when it comes to “playing around” in the workplace.
7. Describe the difference between instrumental goals and relational goals.
8. Explain how knowing and using specialized language in the workplace gives you
special positioning and expert involvement?
9. Explain how listening to adults talk about the work they do influences a child’s attitude
toward the workplace.
10. Explain how working with individuals can differ based on their generation.
11. How should generational stereotypes in the workforce be handled?
12. Explain the importance of the workplace frame.
13. Explain how the formality/hierarchy distinction at work is transacted.
14. Explain the major premise of Structuration Theory.
15. Explain the sedimentation process in an organization.
16. List 10 activities in the workplace that occur in the context of relationships.
17. Explain the premise of spillover effects. How can this impact workplace
performance?
18. Explain how the organization can benefit from positive relationships among the
workforce.
19. Explain how time spent with workplace friends could be potentially negative for the
workplace.
20. Describe how conflict between friends can impact the workforce.
21. How might romantic relationships in the workplace be a disruption?
22. Illustrate examples of contemptuous or discounting messages in the workplace.
23. Explain the process of vocational anticipatory socialization.