Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
Test Bank
Chapter 9: Developing Intercultural Relationships
Multiple Choice
1. Which of the following statements best represents the fundamental assumption of
uncertainty reduction theory?
a. When strangers first meet, their primary goal is to reduce anxiety and increase the
uncertainty about the behavior of themselves and the other person.
b. When strangers first meet, their primary goal is to engage in nonverbal affiliative
expressiveness and reciprocity about the behavior of themselves and the other person.
c. When strangers first meet, their primary goal is to increase their sociocommunicative
orientation.
d. When strangers first meet, their primary goal is to reduce uncertainty and increase
the predictability about the behavior of themselves and the other person.
2. Which of the following strategies is most likely to be used by a person from a high-
context culture when trying to reduce uncertainty?
a. ask a lot of questions
b. focus on the other’s social background
c. engage in direct eye contact
d. engage a variety of verbal strategies
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
3. Which of the following is associated with increased uncertainty?
a. minimum tolerance
b. maximum tolerance
c. increased anxiety
d. decreased anxiety
4. The two communication dimensions of sociocommunicative style include ______.
a. assertiveness and responsiveness
b. similarity and reciprocity
c. similarity and responsiveness
d. assertiveness and reciprocity
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
5. The model of relational empathy assumes that ______.
a. people should develop empathic listening skills
b. similarity is key in developing empathy
c. interactants can accurately infer another’s thoughts or feelings
d. whenever two people come together and interact, they create a third culture
6. Byrne’s fundamental postulate is that attitude similarity leads to ______.
a. positive affect, which in turn leads to attraction
b. uncertainty reduction
c. intercultural communication competence
d. intercultural communication apprehension
7. The fundamental theme of Confucianism is that ______.
a. individuals participate in relationships to maximize their own self-interests
b. proper relationships form the cornerstone of society
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
c. individuals have maximum levels of tolerance
d. individuals have minimum levels of tolerance
8. According to confucianism, an individual’s conduct in society should be guided by
which four principles?
a. tolerance, competence, reduced uncertainty, and similarity
b. reciprocity, responsiveness, assertiveness, and similarity
c. humanism, faithfulness, propriety, and wisdom
d. relational empathy, wisdom, communication, and affiliativeness
9. A major difference between Eastern and Western relationships is that ______
cultures engage in ______ reciprocity.
a. Eastern; long-term and asymmetrical
b. Western; long-term and asymmetrical
c. Eastern; short-term and symmetrical
d. Eastern; contractual
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
10. Across cultures, which of the following is generally the most preferred characteristic
in a mate?
a. similar religious background
b. physically attractive
c. kindness and understanding
d. good earning capacity
11. Many East Asian cultures practice particularism—that is, ______.
a. the belief that particular or unique rules and guidelines apply to each individual
relationship
b. where interactants try to treat others as equally as possible, regardless of status or
intimacy level of the partners
c. the practice of initiating interaction with persons of similar backgrounds
d. the practice of initiating interaction with persons of diverse backgrounds
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
12. Which of the following countries has the highest divorce rate?
a. United States
b. Italy
c. Ukraine
d. Sweden
13. According to Gudykunst and Nishida’s Axioms, ______ refers to nonverbal
behaviors that reduce the physiological and psychological distance between
interactants.
a. nonverbal affiliative expressiveness
b. verbal affiliative expressiveness
c. nonverbal predictive expression
d. situational expression
14. Andrew and Yang are having a conversation. Andrew asks several information
seeking questions. In addition, Andrew leans forward and makes direct eye contact.
Yang’s responses are very brief, and Yang uses silence to communicate. Yang also
avoids eye contact. Andrew is engaging in uncertainty reduction for a ______ context
person.
a. high
b. low
c. blended
d. language
15. Susie and Hannah are roommates. They both come from very different cultures.
They were nervous about living together. They communicated a few times before
arriving on campus. When they started to unpack, they realized they both liked the
same musicians. The first weekend on campus, they went out to dinner and found out
they both liked sushi. After living together for a few weeks, they became good friends.
Berger and Calabrese would explain this by arguing that as ______.
a. uncertainty increases, liking increases
b. reciprocity decreases, familiarity increases
c. similarity increases, uncertainty decreases
d. dissimilarity increases, uncertainty decreases.
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
16. According to Gudykunst’s Anxiety Uncertainty Management Theory, too little
uncertainty and too much predictability ______.
a. is what we want in a relationship.
b. is the best way to manage our difficult relationships
c. can make us feel more confident and secure in our relationships.
d. can lead to dull, monotonous and uninteresting communication.
17. ______ acts as a perceptual filter that affects not only the perceptions of verbal and
nonverbal messages but also perceptions of their source.
a. Situatedness
b. Ethnocentrism
c. Managed Mindfulness
d. Egocentric Perception
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
18. The most common type of marriage practice in most Western industrialized nations
is ______.
a. polygamy
b. polygyny
c. monogamy
d. polyandry
19. Until 1967, marriage or cohabitations between a black person and a white person in
the was still illegal in some parts of the U.S. These were called ______ laws.
a. anti-miscegenation
b. interracial discrimination
c. interracial marriage
d. anti-cohabitation
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
20. Reiter and Gee’s research on relational maintenance defines ______
communication as a maintenance behavior that includes self-disclosure but also
includes a lack of topic avoidance.
a. relational
b. open
c. developmental
d. full
21. One of the primary tools people use to connect with others is the internet. As of the
first quarter of 2019, Facebook had ______ users.
a. 500 million
b. 1.5 billion
c. 2.4 billion
d. 5 billion
22. Studies have shown that different groups use different strategies in self-presentation
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
constructions on Facebook. Grasmuck and colleagues concluded that ______.
a. African Americans and Latino students project a visual self that is dramatically social.
b. White and Vietnamese students use “direct about–me narrations” more than any other
groups.
c. Indian students rarely convey a sense of group belonging.
d. Vietnamese students almost always signal ethno-racial themes.
Multiple Select
1. SELECT ALL THAT APPLY. According to Dholakia’s research on arranged
marriages, the divorce rate in India is about 1 in 100. It is one of the lowest divorce rates
in the world. Dholakia also reported that India has one of the highest levels of marital
satisfaction reported. He argues that these results are because ______.
a. People whom the potential brides and grooms respect and trust arrange the
marriages.
b. The speed with which one must decide whether or not to marry does not leave much
time for careful thinking or comparisons.
c. The bride and groom do not know each other well, so their expectations are low
d. The decision-making process, which is more complicated than non-arranged
marriages, is done primarily by family and friends.
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
True/False
1. According to uncertainty reduction theory, when strangers first meet, their primary
goal is to reduce uncertainty and increase predictability in their own and the other
person’s behavior.
2. To reduce uncertainty, during initial interaction persons, from low-context cultures
tend to ask a lot of questions.
3. Responsiveness refers to one’s ability to make requests; actively disagree; initiate,
sustain, and terminate conversations.
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
4. Assertiveness refers to one’s ability to be sensitive to the communication of others,
be a good listener, and engage in comforting communication.
5. The model of relational empathy is based on the idea that whenever two people
come together and interact, they create a third culture of shared meaning and relational
empathy.
6. Perceived similarity, sometimes called perceived homophily, is perhaps the most
dominant force in our motivations to approach and interact with others.
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
7. Approximately two thirds of interracial marriages end in divorce, compared with 40%
to 50% for all marriages.
8. Overall, the relational maintenance behaviors reported by gay and lesbian couples
are quite different than those reported by heterosexual couples.
9. Social media users in Mexico use Facebook more than any other social media site.
10. According to a number of legitimate sources, there are over 26 million arranged
marriages annually worldwide, representing just over 53% of all marriages.
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
Essay/Short Answer
1. How does intercultural communication apprehension (ICA) affect the uncertainty
reduction process?
2. Describe the essential differences in relationships in Eastern and Western cultures.
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
3. How might one’s sociocommunicative style affect the uncertainty reduction process?