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CHAPTER 7
MULTIPLE CHOICE
1. Which of the following clearly qualifies as a team according to the distinctions
between standard small groups and teams provided in the text?
2. Which of the following qualifies as a team?
3. To be effective, teams should have
4. A superordinate goal is
5. Which of the following qualifies as “team slayers”—killers of teamwork and teambuilding?
6. Team empowerment consists of
7. Quality circles
8. Autonomy in teams means
9. Individual accountability
10. Which of the following is an impediment (hindrance) to team empowerment?
11. Symbolic convergence theory asserts that
12. Cynicism
13. Fantasy chains are
14. IDEO is an example of
15. Your team has a shared belief that they can be effective as a team and meet just about any challenge.
Your team exhibits
16. Impediments (obstacles) to team empowerment include
17. Team empowerment can be maximized by
18. Your team works on a task that team members view as largely worthless, and even when the task is
finished quickly and effectively, those in leadership positions outside of your team ignore the results
of your work. From this description, which of the key elements of team empowerment is missing?
19. Which of the following are guidelines for managing membership diversity in teams?
20. Which of the following is usually an effective way to establish a team identity?
21. Teams differ from standard small groups in which of the following ways?
22. Key elements in building teams should include
TRUE-FALSE
1. Quality circles have proved to be a very effective method of instilling teamwork and teambuilding in
2. You join a group of highly experienced and technically skilled members whose task is to produce
creative solutions to complex technical problems. Such experience and technical know-how virtually
6. Convincing research reveals that teams are most effective when members possess certain
7. A team should establish as many goals as it can, the more goals the better,
9. A group charge is the task of the team, such as to make decisions about improving cafeteria
10. All team members wear black berets and leather vests. These serve as solidarity symbols to
11. There are two kinds of accountability in teams: individual accountability and team accountability.
14. Roles for team members should not be designated if a team is expected to be effective. Team
16. A team is defined as a small number of people with complementary skills who act
independently, are equally committed to a common mission, subscribe to a competitive
approach to accomplish that mission, and hold themselves accountable for team performance.
17. A pseudo-team gives the appearance of being a team and of engaging in teamwork without
19. All cultures studied so far value decisive decision making and try to avoid a lengthy
decision-making process characterized by chewing over all possible options before choosing.
24. Expelling a “bad apple” team member is never a good option because the difficult group member
25. Team empowerment is the process of enhancing the capabilities and influence of individuals in
