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Page 1
1.
Which two major factors influence what people listen to and what they ignore?
2.
Describe two types of internal distractions, and explain how they detract from a
communication situation.
3.
Describe how a listener can plan ways of coping with common listening distractions.
4.
How does scriptwriting differ from defensive listening?
5.
From your own experience, identify something you perceive to be a cultural barrier to
listening.
6.
Write a brief list of ways you can become a more active listener. Tailor these goals to
your own strengths and weaknesses as a listener.
7.
Identify three guidelines for evaluating speeches and presentations.
8.
What does dialogic communication mean to the speaker? To the audience?
9.
When you evaluate a speech, what does compassionate criticism look and sound like?
Page 2
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