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Chapter 5
Multiple-Choice Items
1. A conservative estimate is that nonverbal communication accounts for what percentage of the
total meaning in interpersonal communication?
A. 93%
B. 100%
C. 25%
D. 65%
E. 80%
2. Which one of the following is not a paralanguage behavior?
A. raising volume when speaking
B. pausing between words to emphasize certain words
C. refusing to speak
D. lowering pitch
E. lowering volume when speaking
3. Because nonverbal communication is _____ selective perception is likely to occur.
A. multichanneled
B. culture-bound
C. intentional
D. symbolic
E. continuous
4. Assuming an attentive posture, holding eye contact, and nodding to show you understand
what another person is saying are nonverbal behaviors that convey which dimension of
relational-level meanings?
A. responsiveness
B. liking
C. status
D. power
E. control
5. Cosmetic surgery and eating disorders are associated with ____, one type of nonverbal
behavior.
A. paralanguage
B. physical appearance
C. haptics
D. artifacts
E. environmental factors
6. Christy just moved into her new dorm room and spent the first day hanging pictures, putting
out souvenirs of important times, and putting favorite objects on the bookshelves. Christy has
relied on what form of nonverbal communication to personalize the new apartment?
A. paralanguage
B. artifacts
C. kinesics
D. proxemics
E. physical appearance
7. When Mark and Cindy fight, Mark knows when Cindy is really upset. Because every time
that because she is screaming, her ____ indicates that she is mad.
A. artifacts.
B. chronemics.
C. proxemics.
D. kinesics.
E. paralanguage.
8. Little Timmy did not get a toy from the supermarket that he really wanted. He refuses to sit
near his mom or even hold her hand when he walks to the car. He is using his ___ to indicate
his anger.
A. artifacts.
B. chronemics.
C. proxemics.
D. paralanguage.
E. silence.
9. Raul came to the United States from Mexico three months ago and he is still having trouble
teachers are
American pace of life is based on which aspect of nonverbal behavior?
A. chronemics
B. proxemics
C. kinesics
D. artifacts
E. silence
10. Morgan is a teacher and wants to make sure that each of her students respect each other. She
has a rule that if a student wants to talk, then the student must raise his/her hand before
speaking. Morgan also will instruct the students not to talk by placing her hand over her
mouth. These rules help to___.
A. establish relational-level meanings.
B. establish content-level meanings.
C. regulate interaction.
D. define her cultural standpoint.
E. demonstrate warmth.
11. Verbal communication and nonverbal communication are similar in all of the following
respects EXCEPT:
A. both are symbolic.
B. both are rule-guided.
C. both may be unintentional or intentional.
D. both are shaped by culture.
E. both are perceived as equally believable.
12. A person with Mobius syndrome cannot
A. smile
B. frown
C. blink
D. wink
E. all of the above
13. The paralanguage is communicated through:
A. tone and pitch
B. rate
C. pauses and disfluencies
D. all of these
E. A and B only
14. All of the following are similarities between verbal and nonverbal communication except:
A. Nonverbal communication is symbolic
B. Nonverbal communication is rule-guided
C. Nonverbal communication may be intentional or unintentional
D. Nonverbal communication reflects behavior
E. none of the above
15. The sense of touch is:
A. proxemics
B. paralanaguage
C. artifacts
D. kinesics
E. haptics
16. bumper stickers and several souvenirs from all the road trips that
A. proxemics
B. paralanaguage
C. artifacts
D. kinesics
E. haptics
17. In some cultures, such as many Eastern cultures, silence indicates:
A. disrespect
B. contempt
C. disapproval
D. thoughtfulness
E. fastidious
18. Responses to invasions of ____ also reflect power with men likely to respond more
aggressively than females when it is invaded.
A. artifacts.
B. chronemics.
C. proxemics.
D. paralanguage.
E. silence.
19. These are personal objects we use to announce our identities and heritage and to personalize
our environments.
A. artifacts.
B. chronemics.
C. proxemics.
D. paralanguage.
E. silence.
20. It is standard practice to have to wait, sometimes a good while to see a physician or attorney,
ore
valuable than yours.
A. artifacts.
B. chronemics.
C. proxemics.
D. paralanguage.
E. silence.
21. Kandoor has a hard time pronouncing some English words, because his other language is so
different. Kandoor is having some problems with ___.
A. artifacts.
B. chronemics.
C. proxemics.
D. paralanguage.
E. silence.
22. Actors will have to learn diction and elocution of words when taking on a new role. They
really must pay close attention to ___.
A. artifacts.
B. chronemics.
C. proxemics.
D. paralanguage.
E. silence.
23. It includes sounds, such as murmurs and gasps, and vocal qualities, such as volume, pitch,
and inflection.
A. artifacts.
B. chronemics.
C. proxemics.
D. paralanguage.
E. silence.
24. These
conversation going on a first date.
A. artifacts.
B. chronemics.
C. proxemics.
D. paralanguage.
E. silence.
25. Substantial research shows that women and minorities take up less space than white men in
Western society. This is related to ___.
A. artifacts.
B. chronemics.
C. proxemics.
D. paralanguage.
E. silence.
26. This soothes seriously ill babies. Hospital intensive care nurseries have found that special
headphones that block noise reduce the stress caused by the sounds of respirators, ventilators,
and other hospital machinery.
A. artifacts.
B. chronemics.
C. proxemics.
D. paralanguage.
E. silence.
27. In some military academies, such as West Point, this is a recognized method of stripping a
cadet of personhood if he or she is perceived as having broken the academy code.
A. artifacts.
B. chronemics.
C. proxemics.
D. paralanguage.
E. silence.
28. According to a former president of the Seirra Club, the term ___ was cointed to describe a
pattern in which toxic waste dumps and hazardous industrial plants are disproportionately
located in low income neighborhoods and communities of color.
A. environmental racism
B. environmental resistance
C. environmental prejudice
D. environmental diversion
E. environmental operation
29. Studies on ___ show that people eat faster when fast music is played in an eating area.
A. artifacts.
B. chronemics.
C. proxemics.
D. paralanguage.
E. environmental factors
30. These are elements of settings that affect how we feel and act.
A. artifacts.
B. chronemics.
C. proxemics.
D. paralanguage.
E. environmental factors
True-False Items
1. Nonverbal behaviors are generally more influential than verbal communication in
establishing the relational level of meaning.
2. Nonverbal communication do not reflect cultural values.
3. Maintaining direct eye contact is always a sign of respect and attentiveness.
4.
than do people with less power and/or status.
5. Men are more likely than women to use nonverbal behaviors to express how they feel.
6. Thin women are considered attractive across cultures.
7. Silence is considered a form of nonverbal communication.
8. Nonverbal communication is rule-guided.
9. Nonverbal communication is arbitrary, ambiguous, and abstract.
10. Nonverbal communication may be intentional or unintentional.
11. Verbal communication tends to be perceived as more believable.
12. In some cultures, kisses on both cheeks are the standard mode of greeting and bidding
goodbye to business contacts.
13. In Asian and northern European countries, direct eye contact is considered distrespectful
and considered abrasive.
14. Cultural training does not influence which emotions we express and how we express
them.
15. Cultures do not differ in their orientations toward time.
16. In Korea, Japan, China, Nepal, and other Asian countries, chopsticks often are the
primary eating utensil.
17. Western women wear slacks or jeans, shirts, dresses, and suits, whereas women in India
may wear saris.
18. In the United States, it is common for friends and romantic partners to sample food from
19. About 2/3 of people tilt their head to the right when kissing.
20. Passionate smoldering kissing burned 6.4 calories a minute.
Identification Items
1. Kinesics
2. Chronemics
3. Artifacts
4. Haptics
5. Proxemics
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6. Paralanguage
7. Silence
8. Nonverbal communication
9. Personal qualifications
10. Contextual qualifications
11. Environmental factors
12. Physical appearance
Essay Items
1.
Write out your
2. A restaurant owner comes to you for advice. She has just realized that, although there are
always customers waiting at lunch and dinner time, diners are taking so long to eat that she is
losing money. She wants to know if there is anything she can do to make diners eat more
quickly so that she can make a profit. Based on your knowledge of how various nonverbal
behaviors affect us, what would you tell the restaurant owner?
3. Identify the differences between verbal and nonverbal communication. Give examples of
each one.
4. Of the nine forms of nonverbal communication discussed in the text, choose three and
describe how each are used to establish relationships and express personal identity and
cultural values. Be sure to define each type of nonverbal communication in your response.
5. Discuss some of the facts about kissing that you read in the book.
6. What is mobius syndrome?
7. The book discusses four principles of nonverbal communication. Describe each of the four
principles of nonverbal communication and provide an example from something you did this
week.
8. Discuss how nonverbal communication reflects culture and provide examples.
9. Discuss how nonverbal communication may be intentional or unintentional and provide
examples.
10. Discuss how nonverbal communication is rule-guided and provide examples.
11. Discuss how nonverbal communication is symbolic and provide examples.
12. Discuss how nonverbal communication may establish relationship level meanings.
Rejoinders
Multiple-Choice Items
True-False Items
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Identification Items
Essay Items
