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CHAPTER 4
MULTIPLE CHOICE
1. Competition is
2. Competition is
3. A hidden agenda is an example of
4. You are a newcomer in a group. During group discussions, members talk a great deal and listen to
each other. When you try to contribute, however, you are ignored or given polite silence. Group
members are clearly displaying
5. A group climate is
6. Research comparing cooperation and competition within a group shows that, typically
7. Psychological reactance occurs when
8. You are shopping in a department store. A salesperson approaches you and begins
to give you a “hard sell” to convince you to buy a very expensive outfit. You find
yourself wishing you were in another county rather than listening to this annoying
person. The salesperson’s communication is an example of which of the following
defensive communication patterns?
9. While walking toward your parked car on campus, you notice a car following behind you. This
person is obviously a “parking stalker,” a person hoping to snare your parking place the moment you
depart. When you enter your car, adjust the mirror, and get ready to start your engine, the parking
stalker guns his motor and honks to “encourage” your rapid departure. You quickly vacate the car
and walk away, scowling at the driver. Your response illustrates
10. Ambushing
11. Empathy is
12. When group members perceive that they are valued, supported, and treated well, these indicate
13. Listeners who use the shift response usually
14. An effective alternative to criticism is being descriptive in your communication with group
members. Being descriptive involves which of the following?
15. During group discussion, a delicate issue comes up about you. Quickly, you attempt to turn attention
to another group member. This is an example of
16. The reason/s cooperation typically promotes and competition dampens achievement and
performance for most groups and individuals include which of the following?
17. The norm of group interest is defined as
18. “Cooperation is a process not an outcome.” This means that
19. The pyramid of competition notes that
20. Competition and communication competence are not necessarily incompatible because
21. The release of the 2014 movie “The Interview” was initially cancelled by Sony Pictures because of
terrorist threats of violence against theaters showing the movie. Following an uproar at this
cancellation, the movie was finally released. Patrons swarmed the theaters, often telling reporters
that they never intended to see the film until they were prevented from doing so. This reaction is an
example of
22. Research on competition and culture shows
23. Competition can be constructive when which of the following conditions is met?
24. Based on prevailing research, as the emphasis on winning in groups increases
25. Which of the following is a typical response to a perceived attack on our self-esteem and self-
concept?
26. Becoming more descriptive as an alternative to criticism includes which of the following?
TRUE-FALSE
1. Competitive patterns of communication in small groups are Me-oriented; thus,
3. “You act silly and immature during serious discussion on our group project” is a
12. Any evaluation, even praise and recognition, has the potential to create a defensive
15. Intergroup interactions are generally far more competitive than interactions between
17. Research shows that urgent pleas to “get along and cooperate” are often effective in groups
22. An effective cooperative alternative can be found in any situation if you think creatively.
25. Most people are effective multitaskers (listen during group discussion and text message
