Instructor Resource
Duck, Communication in Everyday Life: The Basic Course Edition With Public
Speaking, 3e
SAGE Publishing, 2021
Chapter 4: Nonverbal Communication
Test Bank
Multiple Choice
1. Vocalics is also referred to by which term?
a. Parasol
b. Paralanguage
c. Parabasis
d. Paradromic
2. Illustrators are the kinds of nonverbal gestures that ______.
a. signal a feeling not expressed in words to clarify meaning
b. are emblematic
c. signal something said in words to help visualize meaning
d. are more ambiguous
3. Sustained eye contact for a longer period of time, or gaze, is ______.
a. always threatening
b. sometimes threatening
c. always positive
d. always misinterpreted
4. The study of proxemics in nonverbal communication would include observing
______.
a. eye blinks in a conversation
Instructor Resource
Duck, Communication in Everyday Life: The Basic Course Edition With Public
Speaking, 3e
SAGE Publishing, 2021
b. numbers of “ums” and “you knows” in a conversation
c. how people claim space and territory
d. how people gesture
5. If you like to sit in the same seat in class every day and get upset if someone takes
your spot, you are experiencing ______.
a. gestures
b. territoriality
c. expressionism
d. posture
6. The study of kinesics in nonverbal communication would include observing ______.
a. vocal variety in a conversation
b. numbers of “ums” and “you knows” in a conversation
c. how people claim space and territory
d. how people stand or gesture
7. The study of vocalics in nonverbal communication includes observing ______.
a. tone of voice in a conversation
b. how people claim space and territory
c. how people stand or gesture
d. eye blinks in a conversation
8. The study of chronemics in nonverbal communication includes observing ______.
a. eye blinks in a conversation
Instructor Resource
Duck, Communication in Everyday Life: The Basic Course Edition With Public
Speaking, 3e
SAGE Publishing, 2021
b. vocal variety in a conversation
c. how people claim space and territory
d. how people time the “flow” of conversation
9. When we hand over speaking to another person, it is known as ______.
a. turnover
b. turnaround
c. turnkey
d. turn taking
10. The study of haptics in nonverbal communication includes observing ______.
a. vocal variety in a conversation
b. how people time the “flow” of conversation
c. how people casually touch each other
d. eye blinks in a conversation
11. Effective encoding of your nonverbal communication involves ______.
a. disguising your emotions and feelings
b. paying more attention to the other person
c. exhibiting emotional clarity
d. paying less attention to the other person
12. We are more likely to require more personal space in a communication interaction if
we ______.
a. know the other person extremely well
Instructor Resource
Duck, Communication in Everyday Life: The Basic Course Edition With Public
Speaking, 3e
SAGE Publishing, 2021
b. come from an Arabic cultural background
c. come from a Hispanic cultural background
d. do not know the other person at all
13. Similarities between verbal and nonverbal communication include that both are
______.
a. impersonal
b. precise and nonambiguous
c. free from rules
d. influenced by culture
14. Nonverbal communication is different from verbal communication because it is
______.
a. continuous
b. under our control
c. guided by rules
d. connected to culture
15. Nonverbal communication often happens without our control and knowledge; when
this betrays our internal feelings, it is called ______.
a. adage
b. leakage
c. prestige
d. vantage
16. Nonverbal communication can do which of the following in relation to verbal
communication?
a. Repeat or reinforce
b. Remain impersonal
c. Remove all ambiguity
d. Be conveyed only through a single channel
17. According to Mehrabian, Ferris, and Wiener, more than 50% of emotional word
meaning comes from ______.
a. tone of voice
b. words
c. body movement
d. pitch of voice
18. Examples of dynamic nonverbal communication would not be likely to include
______.
a. facial expressions
b. gestures
c. eye contact
d. eye color
19. Examples of static nonverbal communication would include ______.
a. eye contact
b. eye color
c. pupil dilation
d. blinking rate
20. When an environment is perceived to restrict movement, this is referred to as the
dimension of ______.
a. distance
b. privacy
c. constraint
d. formality
21. The study of use and evaluation of time in interactions is known as ______.
a. oculesics
b. proxemics
c. haptics
d. chronemics
22. ______ involves the highness or lowness of a person’s voice.
a. Rate
b. Volume
c. Pitch
d. Timbre
23. ______ involves the loudness or softness of a person’s voice.
a. Rate
b. Volume
c. Pitch
d. Timbre
24. ______ focuses on how fast or slow a person speaks.
a. Rate
b. Volume
c. Pitch
d. Timbre
25. Putting your feelings into behavior through nonverbal communication is known as
______.
a. haptics
b. paralanguage
c. encoding
d. decoding
26. The act of assigning meaning to nonverbal symbols you receive is known as
______.
a. haptics
b. paralanguage
c. encoding
d. decoding
27. Effective encoders ______ others through encoding approval and liking while
talking. Examples of this behavior include smiling and maintaining eye contact.
a. affirm
b. blend
c. direct
d. disapprove
Instructor Resource
Duck, Communication in Everyday Life: The Basic Course Edition With Public
Speaking, 3e
SAGE Publishing, 2021
28. Effective encoders are _______ by striving to make their nonverbal communication
clear and as unambiguous as possible.
a. affirming
b. blending
c. direct
d. disapproved
29. Effective decoders ______ to whether others pay attention to nonverbal
communication and seem to understand it. A skilled decoder will determine whether the
person with whom he or she is interacting seems to pick up on nonverbal cues being
provided.
a. detect
b. coordinate
c. bond
d. attend
30. Effective decoders ______ with others and watch for signals others send about
comfort in the situation. A skilled decoder will notice when a speaker is anxious and will
smile more often or reward the speaker with head nods and encouraging nonverbal
communication to put him or her at ease.
a. detect
b. coordinate
c. bond
d. attend
31. Effective decoders _______ with others and respond to cues so the interaction runs
smoothly with no awkward silences.
a. detect
b. coordinate
c. bond
d. attend
32. Effective decoders ______ the undercurrents of a speaker’s talk by attending
carefully to eye movements and gestures that “leak” what the speaker truly feels.
a. detect
b. coordinate
c. bond
d. attend
33. Waving to acknowledge someone instead of saying anything is an example of using
a nonverbal message to ______ the verbal message.
a. emphasize
b. repeat
c. contradict
d. substitute
34. Using a sarcastic tone of voice or facial expression is an example of using a
nonverbal message to ______ the verbal message.
a. emphasize
b. repeat
c. contradict
d. substitute
35. The ______ dimension deals with the extent to which an environment is perceived
as welcoming, inviting, and comfortable.
a. formality
b. warmth
c. familiarity
d. constraint
36. The ______ dimension deals with the extent to which an environment is perceived
as known.
a. formality
b. warmth
c. familiarity
d. constraint
37. The ______ dimension deals with the extent to which an environment is perceived
as restricting movement.
a. formality
b. warmth
c. familiarity
d. constraint
38. A good example of ______ territory is the room where your class is held.
a. primary
b. secondary
c. public
d. social
Instructor Resource
Duck, Communication in Everyday Life: The Basic Course Edition With Public
Speaking, 3e
SAGE Publishing, 2021
39. An example of ______ territory is a park bench.
a. primary
b. secondary
c. public
d. social
40. An example of ______ territory is your bedroom in your apartment.
a. primary
b. secondary
c. public
d. social
41. ______ distance is defined as 12–25 feet.
a. Intimate
b. Personal
c. Public
d. Social
42. ______ distance is defined as 18–48 inches.
a. intimate
b. personal
c. public
d. social
Instructor Resource
Duck, Communication in Everyday Life: The Basic Course Edition With Public
Speaking, 3e
SAGE Publishing, 2021
Multiple Response
1. SELECT ALL THAT APPLY. Personal space researchers have determined that
______.
a. personal distance measures 18–48 inches
b. intimate distance measures contact to 18 inches
c. public distance measures 10–15 feet
d. social distance measures 48–144 inches
2. SELECT ALL THAT APPLY. Examples of overintensification in facial management
would be ______.
a. widening eyes when surprised
b. cringing at the sight of something unpleasant
c. curtseying in the presence of the Queen of England
d. gaping at a person dressed inappropriately
3. SELECT ALL THAT APPLY. Pitch is described as ______.
a. the frequency of sound waves
b. the highness of a person’s voice
c. the lowness of a person’s voice
d. the speed at which a person speaks
4. SELECT ALL THAT APPLY. When nonverbal cues are missing, it can be difficult to
evaluate or assess ______.