30 Business and Professional
Presentations
TRUE/FALSE QUESTIONS
1. Delivering effective business presentations is one of the most important ways
that business professionals gain visibility in their organization.
2. Business and professional presentations are forms of presentational speaking.
3. Five of the most common business and professional presentations are sales
presentations, proposals, staff reports, progress reports, and crisis-response
presentations.
4. The progress report is unique to the classroom environment.
5. A case study attempts to lead a potential buyer to purchase a product.
6. A sales presentation is a detailed analysis of a real (or realistic) business
situation.
7. The motivated sequence, sometimes called the basic sales technique, offers an
excellent means of appealing to buyer psychology.
8. The audience for a proposal will always be a large group.
9. A proposal can be quite lengthy or relatively brief.
10. A staff report informs managers and other employees of new developments that
affect them and their work.
11. A progress report is similar to a staff report.
12. There is no set pattern of organization for a progress report.
13. Crisis-
credibility.
14. Crisis-response presentations target only one audience.
15. Familiarity with a range of image-restoration strategies will be helpful when
preparing a crisis-response presentation.
MULTIPLE CHOICE QUESTIONS
16. Which of the following is unique to the classroom environment?
A) the progress report C) the case study
B) the sales presentation D) motivated sequence
17. Sales presentations, proposals, staff reports, progress reports, and crisis-
response presentations are examples of
A) public speaking. C) conversational speaking.
B) presentational speaking. D) ethical speaking.
18. Will gave a presentation that attempted to convince stockholders to purchase
the new software he had developed. What type of presentation did Will give?
A) a technical report C) a sales presentation
B) a staff report D) a progress report
19. Professor Buchanan informed her colleagues about the various intercom
systems she had investigated. She then recommended that the university
purchase a particular system. What type of presentation did Professor
Buchanan give?
A) a proposal C) a case study
B) a staff report D) a progress report
20. Which of the following will help a speaker organize a crisis-response
presentation?
A) the basic sales technique C) progress reports
B) image-restoration strategies D) a case study
FILL-IN-THE-BLANK QUESTIONS
21. Reports delivered by individuals or teams within the business or professional
environment take the form of ______ speaking.
22. A(n) ________ is a detailed analysis of a real (or realistic) business situation.
23. A(n) ______ presentation attempts to lead a potential buyer to purchase a service
or product.
24. The motivated sequence is sometimes called the ___________.
25. A(n) ______ report informs managers and other employees of new developments
that affect them and their work.
26. A(n) ______ report updates clients or principals on developments in an ongoing
project.
27.
audiences and restore its credibility.
ESSAY AND SHORT ANSWER QUESTIONS
28. What is a case study, and when is it used?
29. List three of the five common types of business and professional presentations.
30. Why is the motivated sequence effective for organizing sales presentations?
31. Describe the difference between a proposal and a staff report.
32. Discuss the purpose of a crisis-response presentation.
ANSWER KEY FOR CHAPTER 30
