Communications Chapter 3 You’re Member Instructors Name Dark Beer Drinking

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subject Authors J. Dan Rothwell

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Chapter 3
MULTIPLE CHOICE
1. You’re a member of [instructor’s name] Dark Beer Drinking Social Group. You observe a
pattern of behavior among group members that discourages loud talking and laughter during
discussions. This shows
2. The Twenty Percent Rule refers to
3. There are two primary dimensions of every group. They are
4. Groups can build cohesiveness among members by
5. Cliques
6. Which of the following is a condition that promotes conformity in groups?
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7. Groups typically respond to nonconformity from a member by using four strategies. These
are
8. The Collective Effort Model suggests that
9. Social loafing in groups is most common
10. You have a member of your group who refuses to conform to the most basic of norms. You say to
him, “Why cause such turmoil in our group. The only person it hurts is you. You’re wasting your
time and that of the group.” Your reaction is a strategy to address nonconformity called
11. Social compensation is most likely to occur in a group when
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12. Individuals typically outperform groups when
13. Conformity
14. Social loafing is
15. In general, an important goal for all groups regarding the relationship between the task and social
dimensions of groups should be one in which
16. Diverse group membership poses which of the following challenges?
17. We typically conform to group norms
18. Ethnocentrism is
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19. Diverse group membership has which of the following potential benefits?
20. If primary emphasis is placed on the task dimension than the social dimension of a group
21. In past groups you have witnessed several instances of social loafing. To diminish social loafing in
your new group, you and other group members should
22. Groups typically outperform individuals when
23. Your group forms for the first time. To address primary tension that will typically occur among
group members at the initial meeting of the group, you should
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24. A competent communicator can effectively address secondary tension in a group by
25. A competent communicator exhibits a sensitivity to the needs of the group during the norming
periodic phase of development by
TRUE-FALSE
1. Group development proceeds sequentially in step-by-step phases from forming to storming then to
4. One of your group members consistently "goofs off" during discussions. This is negative synergy in
5. A group can never have too much cohesiveness because it is the bond that cements members
6. A single member of your group can be a source of your group's norms even when that individual
8. The best way to diminish primary tension in a group is to discuss serious topics that will encourage
9. Social compensation is especially likely when high-ability group members are suspected of loafing.
11. Conformity to norms is a negative phenomenon in groups and should be strongly discouraged.
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12. Social loafing is more common in a collectivist culture such as Singapore than it is in an
13. When members of your group are enjoying each other's company and experiencing positive social
15. Conformity to group norms is less when individuals expect to be group members for a long time.
16. When group members experience the normal jitters and feelings of unease when first
17. The output of the task dimension is cohesiveness; the output of the social dimension is
18. Diversity of group membership usually counteracts biases more effectively than is likely in
19. Diversity in membership poses significant challenges, such as an increased difficulty
20. A group’s inability to accomplish tasks and to maintain a satisfying social climate is a
21. When the group task requires a wide range and variety of information and skills, groups tend
22. It is important that you eliminate secondary tension in your group at the earliest possible
24. Cliques occur only in educational settings and among those who have not reached adulthood.

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