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c.
show connections with transitional expressions.
d.
All answer choices can build paragraph coherence.
48. Transitions
a.
should be avoided in business writing because they add unnecessary length to a message.
b.
support a paragraph's main idea.
c.
connect ideas.
d.
determine the organizational strategy used by the writer.
49. Transitional expressions such as next, first, and finally are useful to show
a.
cause and effect.
b.
illustration.
c.
comparison and contrast.
d.
time association.
50. Paragraphs should
a.
focus on at least three ideas.
b.
avoid the repetition of key or similar words.
c.
contain long, solid chunks of print.
d.
contain eight or fewer printed lines.
51. You can expect to write more messages on the job than ever.
a.
True
b.
False
52. When you fail to collect all needed research before beginning to organize and write your business document, you may
end up starting over and reorganizing.
a.
True
b.
False
53. One question you should ask yourself when you collect research is What does the receiver need to know about this
topic?
a.
True
b.
False
54. Jonathan is researching the financial impact of a job-sharing benefit for employees. Talking with his boss about the
possible effects of offering this benefit to employees is an effective method of formal research.
a.
True
b.
False
55. Conducting scientific experiments is a method to gather formal research.
a.
True
b.
False
56. Most routine business messages require formal research.
a.
True
b.
False
57. Looking in company files for information is a waste of time.
a.
True
b.
False
58. Brainstorming is an ineffective research technique.
a.
True
b.
False
59. Many communication experts regard poor organization as the greatest failing of business writers.
a.
True
b.
False
60. Using a hierarchy such as an outline can help you to organize ideas and information.
a.
True
b.
False
61. When you expect the reader to be pleased, mildly interested, or neutral, use the indirect pattern of organization.
a.
True
b.
False
62. When you develop a major component on an outline into subpoints, you must have at least two subpoints.
a.
True
b.
False
63. Another name for the direct strategy is frontloading.
a.
True
b.
False
64. One advantage of the direct strategy is that it saves the reader time.
a.
True
b.
False
65. The indirect strategy works well with three kinds of messages: (a) bad news, (b) ideas that require persuasion, and (c)
sensitive news.
a.
True
b.
False
66. One advantage of the indirect strategy is that it respects the feelings of the audience.
a.
True
b.
False
67. The most compelling and effective messages contain one repeated sentence pattern rather than a variety of sentences.
a.
True
b.
False
68. The new software system will be installed on Monday; therefore, our intranet will be unavailable to employees is an
example of a complex sentence.
a.
True
b.
False
69. Words such as although, if, because, and since often introduce dependent clauses.
a.
True
b.
False
70. When introductory dependent clauses precede independent clauses, they are always followed by a comma.
a.
True
b.
False
71. A compound-complex sentence contains two complete but related thoughts.
a.
True
b.
False
72. Employers want employees who can write messages appropriately they also want employees who can speak effectively
with others is an example of a well-written sentence.
a.
True
b.
False
73. A run-on-sentence results when a writer joins two independent clauses with a comma.
a.
True
b.
False
74. Because sentences of 20 or fewer words have the most impact, business writers must restrict all sentences to fewer
than 20 words.
a.
True
b.
False
75. Although mechanical means are occasionally appropriate to create emphasis, more often a writer achieves emphasis
stylistically.
a.
True
b.
False
76. Careful writers avoid labeling main ideas because they know that readers prefer to identify main ideas for themselves.
a.
True
b.
False
77. The following sentence effectively uses a stylistic device to de-emphasize the bad news: Although we don't have any
available positions at this time, we were pleased to receive your application and will keep it on file for six months.
a.
True
b.
False
78. In the active voice, the subject is acted upon. In the passive voice, the subject is the doer of the action.
a.
True
b.
False
79. Passive voice should never be used in business writing.
a.
True
b.
False
80. The following sentence demonstrates parallel structure: Maggie was organized, punctual, and she was always positive.
a.
True
b.
False
81. Modifiers must be close to the words they describe or limit.
a.
True
b.
False
82. The following sentence contains a dangling or misplaced modifier: Working all night, the brief was filed with the court
on time.
a.
True
b.
False
83. A paragraph is unified when it develops at least three ideas.
a.
True
b.
False
84. The topic sentence should relate the main idea of a paragraph.
a.
True
b.
False
85. Business writers generally place the topic sentence first in a paragraph.
a.
True
b.
False
86. All support sentences in a paragraph must relate to the topic sentence.
a.
True
b.
False
87. Pronouns should be avoided in business writing.
a.
True
b.
False
88. Good writers should avoid repetition of words or key ideas because it shows lack of creativity.
a.
True
b.
False
89. Writers can use words and phrases such as on the other hand, as opposed to, and conversely to show contrast in
business messages.
a.
True
b.
False
90. Business writers should strive for paragraphs with eight or fewer printed lines.
a.
True
b.
False
91. Nicola is collecting information for a business document she is writing. This collection process is called
____________________.
92. Long reports and complex business problems generally require some use of ____________________ research
methods.
93. ____________________ is an organizational writing technique that involves placing the main idea first and following
the main idea with details, an explanation, or evidence.
94. Persuasive and bad-news messages should usually use the ____________________ strategy.
95. A ____________________ sentence contains two independent clauses and one dependent clause.
96. A ____________________ results when a writer joins two independent clauses with a comma.
97. The new organizational chart was presented by our recently hired CEO is an example of a sentence using the
___________________ voice.
98. A ____________________ modifier results when the word or phrase the modifier describes is missing from its
sentence.
99. A(n) ____________________ is a group of sentences about one idea.
100. Before and meanwhile are examples of transitional expressions that show ____________________ association.
