Page 1
1.
Formal speeches are common in the workplace.
A)
True
B)
False
2.
There are many commonalities between formal public speaking and business
presentations, but important differences as well.
A)
True
B)
False
3.
Audience members of business or professional presentations are frequently voluntary or
self-selected.
A)
True
B)
False
4.
Presentational speakers, unlike public speakers, tend not to be seen as experts.
A)
True
B)
False
5.
Corporations and nonprofit, educational, and government organizations alike depend on
reports and proposals to supply information and shape decisions.
A)
True
B)
False
6.
Sales presentations are about informing the potential buyer, not persuading them.
A)
True
B)
False
7.
Sales pitches are organized like persuasive speeches.
A)
True
B)
False
8.
The recipients of a staff report then use the information to implement new policy, to
coordinate other plans, or to make other reports to other groups.
A)
True
B)
False
Page 2
9.
A progress report can be directed to people inside and outside an organization.
A)
True
B)
False
10.
Progress reports are presented to supervisors instead of same-level coworkers.
A)
True
B)
False
11.
Recommendations should be offered at the beginning of a formal staff report.
A)
True
B)
False
12.
Corporations and nonprofit, educational, and government organizations alike depend on
________ and proposals to supply information and shape decisions.
A)
cases
B)
patterns
C)
pitches
D)
reports
13.
Typically, suitable organizational patterns for sales presentations include any of the
following EXCEPT
A)
motivated sequence.
B)
problem-solution.
C)
comparative advantage.
D)
spatial.
14.
The motivated sequence offers an excellent means of appealing to buyer
A)
psychology.
B)
biology.
C)
anthropology.
D)
cardiology.
Page 3
Answer Key