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Page 1
1.
Group members' roles that impact the styles of interacting in the group, such as a
harmonizer or gatekeeper, are called _______ roles.
2.
A type of conflict in which questions are clarified, ideas are challenged,
counterexamples are presented, worst-case scenarios are considered, and proposals are
reformulated is called _______ conflict.
3.
_______ leaders attend to group members' emotional needs.
4.
_______ leaders view members as equals and welcome their opinions.
Page 2
Answer Key
