Page 1
1.
A small group usually has between three and twenty people.
A)
True
B)
False
2.
Creating an agenda for a group meeting can help participants stay on track.
A)
True
B)
False
3.
In a group, an individual generally assumes only one role.
A)
True
B)
False
4.
Group members’ hands-on roles that are directly related to the accomplishment of the
group’s objectives are called task roles.
A)
True
B)
False
5.
Antigroup roles that individuals may play in a group include “blocker” and “floor
hogger.”
A)
True
B)
False
6.
There is no such thing as productive conflict.
A)
True
B)
False
7.
Person-based conflict is a form of unproductive conflict.
A)
True
B)
False
8.
Issues-based conflict allows members to test and debate ideas and potential solutions.
A)
True
B)
False
Page 2
9.
Groupthink is the tendency of group participants to accept information and ideas only
after critical evaluation and analysis.
A)
True
B)
False
10.
If a group is avoiding conflict in order to not hurt each other’s feelings, but without
genuinely agreeing, the group may be falling prey to groupthink.
A)
True
B)
False
11.
Directive leaders control their groups by tending to members’ emotional needs.
A)
True
B)
False
12.
Devil’s advocacy is arguing for the sake of raising issues or concerns about the idea
under discussion.
A)
True
B)
False
13.
The six-step process based on the work of John Dewey facilitates reflective thinking.
A)
True
B)
False
14.
A small group usually is made of how many members?
A)
three to twenty
B)
five to ten
C)
two to three
D)
twelve
15.
In a group setting, a “blocker” is an example of a(n)
A)
interpersonal role.
B)
maintenance role.
C)
task role.
D)
antigroup role.
Page 3
16.
Productive conflict is
A)
issues-based.
B)
person-based.
C)
groupthink-based.
D)
motivation-based.
17.
Groups prone to groupthink typically exhibit which of the following behaviors?
A)
Participants reach a consensus and avoid conflict, but without genuinely agreeing
with each other.
B)
Members who do not agree with the majority of the group are not pressured to
conform.
C)
Disagreement, difficult questions, and counterproposals are encouraged.
D)
More group effort is spent testing the decision than rationalizing or justifying it.
18.
Directly asking members to contribute, setting a positive tone, and using dialectical
inquiry are three techniques that group leaders can use to encourage
A)
participation.
B)
groupthink.
C)
friendship.
D)
status differences.
19.
The six-step process based on the work of John Dewey facilitates which type of
thinking?
A)
reactive
B)
reflexive
C)
reflective
D)
repulsive
Page 4
Answer Key