36. In his presentation to his co-workers, Kyle encouraged his colleagues to reach
their highest potential and take pride in the
hierarchy, which need did Kyle appeal to?
A) physiological C) self-esteem
B) social D) self-actualization
37. According to the elaboration likelihood model of persuasion (ELM), more long-
lasting changes in audience perspectives occur if listeners process the speech
message
A) centrally. C) favorably.
B) peripherally. D) diffusively.
38.
they were influenced by her professional attire and her reputation as a
dedicated social worker. According to the elaboration likelihood model of
persuasion (ELM), which of the following swayed the audience to think
positively about Claire?
A) central processing C) peripheral processing
B) marginal processing D) diffusive processing
39.
similarity comprise speaker
A) expertise. C) ethos.
B) credibility. D) persuasiveness.
40. If a speaker is an expert, he or she
A) is a world authority on the speech topic.
B) has enough knowledge and experience to help the audience understand the
speech topic.
C) has the same attitudes and moral character as the audience.
D) can often overwhelm an audience.
41. Which theory suggests that an individual will consider what a close friend or
family member will think when making important decisions?
A) elaboration likelihood theory
B) consequence theory
C) hierarchy theory
D) expectancy value theory