66.
Which of the following about instant messaging in a business setting is true?
67.
Which of the following is true about social media?
68.
Which of the following factors is common to all forms of written communication?
69.
Cloud computing is
2-61
70.
Which of the following technologies is most likely to change the way customers access
and use a business’s services?
Short Answer Questions
71.
List and briefly explain the different steps involved in the planning stage of creating a
business message.
72.
List and explain the different stages in the revising stage of creating a business message.
73.
Describe computer tools that can be used to help plan messages.
74.
Describe computer tools that can facilitate the revision stage of creating a business
message.
75.
Discuss how business letters have evolved over the years.
76.
Describe the purpose and form of memorandums or memos.
77.
Explain the advantages and disadvantages of emails.
78.
Explain the three general classifications of email formality with examples.
79.
Discuss the effects of text messaging and instant messaging on business communication.
80.
Explain the effect of cloud computing on business communications.