30.
The direct order plan of organizing information will be the most effective when you are
writing
31.
In which of the following cases will the indirect order plan of organizing information be
most effective?
32.
William wants to communicate information to a client, but he thinks that the information
runs the risk of evoking a negative response. In this context, which of the following
formats should William use to organize the information in his message?
33.
You examine your sentences to see if they pace the information in such a way that the
reader can easily follow it, if they emphasize the right things, and if they combine pieces of
information coherently. You are doing the _____ level of the revision process.
34.
Which of the following should ideally be avoided during the drafting stage of the writing
process?
35.
Michael is in the process of writing a message. He is trying to find out whether the words
he has used to describe his goals emphasize the right things and if there are better, more
concise ways of structuring his sentences. In the context of the different stages involved in
writing, Michael is _____ his message.
36.
In the proofreading stage of the writing process, you are most likely to
37.
As part of a product development team, Renata needs to collect information about the
target market, potential suppliers of components of the new product, sites for producing
the product, and projected labor costs. Which of the following technology tools will help
her organize her notes as she does her research?
38.
Julio has been researching various vacation policies for his employer. Now that he has
gathered his information, he needs to organize it, but he does
not
feel ready to start
creating an outline. Which of the following technology tools would be best for helping him
experiment with ways to group information?
39.
In Microsoft Word, which of the following tools can be used to create a table of contents?
40.
Keiko wants to include a flowchart in her Microsoft Word document. Which of the
following tools will help her to do that?
41.
During the process of editing her report, Lexi discovers that she has consistently
misspelled the name of a major customer. The most efficient way for Lexi to fix this
mistake would be to use the ______ tool.
42.
Which of the following statements about grammar checkers is true?
43.
_____ are the oldest form of business messages.
44.
A(n) _____ is primarily used to represent the writer and his or her topic rather formally to
an external audience.
45.
Which of the following statements about the use of letters is true?
46.
Which of the following is a commonly used complimentary close in today’s business
letters?
47.
Qing is writing a cover letter to a prospective employer, Chris Ryan, a sales manager at
Durable Gasket Company. Qing took the name from the job posting, so he is unsure of
Chris’s gender. Even a search of the company website proved unhelpful. How should Qing
address Chris in his letter?
48.
Which of the following about memos or memorandums is true?
49.
Memorandums can be distinguished from other messages primarily by their