Instructor Resource
Duck, Communication in Everyday Life: The Basic Course Edition With Public
Speaking, 3e
SAGE Publishing, 2021
Chapter 15: Delivering a Presentation
Test Bank
Multiple Choice
1. Which of the following is NOT a goal of effective delivery?
a. Develop and enhance audience perceptions of your credibility.
b. Increase audience understanding.
c. Maintain a relational connection with the audience.
d. Convince the audience to agree with you.
2. Which of the following is not one of the three guidelines for effective delivery?
a. Be natural.
b. Be conversational.
c. Be confident.
d. Be normal.
3. The less a speaker tries to fake it, the more successful the presentation will be. This
refers to which guideline for effective delivery?
a. Be natural.
b. Be conversational.
c. Be confident.
d. Be normal.
4. The chapter notes that you must deliver your presentations in the most natural way.
This refers to which guideline for effective delivery?
Instructor Resource
Duck, Communication in Everyday Life: The Basic Course Edition With Public
Speaking, 3e
SAGE Publishing, 2021
a. Avoid calling attention to mistakes and to nerves.
b. Always be yourself.
c. Strive to make your presentation conversational.
d. None of these.
5. Considering the delivery of a presentation as nothing more than a conversation in
which you just happen to be doing all the talking for an extended period relates to which
guideline for effective delivery?
a. Avoid calling attention to mistakes and to nerves.
b. Always be yourself.
c. Strive to make your presentation conversational.
d. None of these.
6. The ability to stimulate and motivate others is which of the secondary dimensions of
credibility?
a. Inspiring
b. Sociability
c. Composure
d. Dynamism
7. Being personable and likeable is which of the secondary dimensions of credibility?
a. Dynamism
b. Inspiring
c. Sociability
d. Composure
8. A speaker’s voice is a key component in the development of a conversational and
relational style of delivery, which is accomplished in part though variation of pitch, rate,
pauses, and volume. This statement refers to which component of effective delivery?
a. Eye contact
b. Personal appearance
c. Vocalics
d. Body Position
9. Breaks in the vocal flow that serve to direct the audience, add emphasis to areas of
your presentation, and allow you to avoid nonfluencies are called ______.
a. rate
b. pitch
c. volume
d. pauses
10. How fast or slowly you speak is referred to as ______.
a. rate
b. pitch
c. volume
d. pauses
11. How loudly or quietly you speak is referred to as ______.
a. rate
b. pitch
c. volume
d. pauses
12. On average, people speak at around ______ words per minute
a. 100
b. 300
c. 150
d. 200
13. Meaningless vocal fillers that often distract from a presentation are known as
______.
a. nonfluencies
b. fluidities
c. patches
d. compositions
14. Which of the following is an accurate statement about eye contact?
a. All cultures view eye contact as a sign of trustworthiness and as a means of relating
with another person.
b. Some cultures consider eye contact, especially between a subordinate and a
superior, a sign of disrespect.
c. No cultures view eye contact as a sign of trustworthiness and as a means of relating
with another person.
d. No cultures consider eye contact, especially between a subordinate and a superior, a
sign of disrespect.
15. Which of the following is TRUE of gestures?
a. They allow you to expend nervous energy.
b. They may be called distracting mannerisms.
c. They include hand movements and pointing.
Instructor Resource
Duck, Communication in Everyday Life: The Basic Course Edition With Public
Speaking, 3e
SAGE Publishing, 2021
d. All of the above.
16. Which of the following is NOT one of the areas of a presentation that can be
enhanced by presentation aids?
a. Audience apprehension
b. Audience understanding
c. Audience appreciation
d. Speaker credibility
17. Which of the following is the first way to deal with stress and anxiety related to
public speaking?
a. Ask someone if you have it.
b. Conduct an Internet search.
c. Recognize exactly what worries you.
d. Assume that you are the only one with that kind of stress and anxiety.
18. Maria has asked her friends in a math class to listen and give her a critique of the
presentation she will be giving in her communication class next week. Maria is using
which method of managing her communication apprehension?
a. Watch and listen to yourself.
b. Tell friends you experiences stress and anxiety when speaking.
c. Recognize and know what you fear.
d. Practice in front of an audience.
19. Ben experiences stress and anxiety when he speaks in front of an audience. Each
Instructor Resource
Duck, Communication in Everyday Life: The Basic Course Edition With Public
Speaking, 3e
SAGE Publishing, 2021
time he steps up to speak he does one of the following, which is NOT considered a
good way to manage communication apprehension?
a. He makes eye contact with as many audience members as he can.
b. He apologizes profusely that he is not a good speaker and says that he is really
nervous.
c. He pretends to be a movie actor with a distinctive voice.
d. He intentionally speeds up his speaking rate so he can finish the speech more
quickly.
20. The bailiff at the Superior Court of XYZ County announces the verdict in cases after
those verdicts are handed to her by the jury foreperson. When she reads the verdicts to
the open court and wishes to be absolutely accurate, she should use which delivery
method?
a. Extemporaneous
b. Memorized
c. Impromptu
d. Manuscript
21. Biff is known to be energetic and enthusiastic as a person when he speaks in
communication class. Biff is exhibiting which dimension of credibility?
a. Dynamism
b. Inspiring
c. Trustworthiness
d. Expertise
22. Mickey has written a presentation, but after practicing her presentation, she put only
key words on a note card so she would not distract the audience with a manuscript.
Which delivery style will Mickey use for her presentation?
a. Memorized
b. Read-along
Instructor Resource
Duck, Communication in Everyday Life: The Basic Course Edition With Public
Speaking, 3e
SAGE Publishing, 2021
c. Manuscript
d. Extemporaneous
23. Which of the following is NOT a component of effective delivery?
a. Communication apprehension
b. Gestures
c. Facial expression
d. Eye contact
24. The three primary dimensions of credibility include all of the following except
______.
a. expertise
b. trustworthiness
c. logos
d. goodwill
True/False
1. Communication loathing is the technical term for the fear or anxiety you may
experience when speaking in public.
2. Public speaking fear/anxiety has been a sustained area of study in the discipline of
communication for the past four decades.
3. There is no way to manage the fear and anxiety that accompany public speaking.
4. Some public speaking anxiety probably comes from not knowing what to expect or
how to actually present a speech.
5. Manuscript delivery involves having the entire presentation written out in front of you
when you speak.
6. Extemporaneous delivery refers to delivering a presentation without the use of a
manuscript or any notes whatsoever.
7. Memorized delivery is generally recommended as the way to achieve a natural,
conversational delivery.
8. Goodwill is one of the primary dimensions of credibility.
Instructor Resource
Duck, Communication in Everyday Life: The Basic Course Edition With Public
Speaking, 3e
SAGE Publishing, 2021
9. Sociability is one of the secondary dimensions of credibility.
10. Maintaining eye contact distracts the audience and does NOT allow the speaker to
hold the audience’s attention.
11. Pauses and nonfluencies are the same thing.
12. The goals of effective delivery are developing and enhancing audience perceptions
of your credibility, increasing audience understanding, and maintaining a relational
connection with the audience.
13. Presentation aids should distract the audience from the presentation.
14. A PowerPoint presentation is a presentation aid.
Instructor Resource
Duck, Communication in Everyday Life: The Basic Course Edition With Public
Speaking, 3e
SAGE Publishing, 2021
15. Presentation aids can help enhance audience understanding.
16. Duck and McMahan suggest that a speaker should tell the audience if he or she is
nervous.
17. Gestures are also an effective and productive way to expend the nervous energy
you may experience when speaking in front of an audience.
18. Distracting mannerisms, or bodily movements that allow a person to discharge
nervous energy, serve no actual purpose in the presentation and often divert attention
from the message.
19. Facial expression and body position both help guide the audience emotionally.
20. Presentation aids can enhance audience understanding and retention, as well as
the speaker’s credibility.
21. Some research indicates that presentation aids may help reduce anxiety.
22. Confidence in your attention getter and overall introduction is especially helpful
because presenters generally experience the most anxiety at the very beginning of a
presentation, just before they start speaking.
23. Belief in your introduction will allow you to feel confident at the moment of greatest
anxiety.
24. If you feel nervous, the authors strongly suggest that, when possible, you select a
topic about which you are already knowledgeable.
25. Audience analysis can alleviate much of the fear of not knowing what to expect.