Communications Chapter 13 In today's competitive job market, the emphasis of

48. Choose the best closing sentence for a cover message.

a.

You should schedule my interview on Tuesday, September 7, at 10 a.m.

b.

Please feel free to call me at your earliest convenience.

c.

I hope you contact me soon to set up an interview for the systems analyst position.

d.

To add to your team an experienced systems analyst with proven analytical and troubleshooting skills, call me

at (555) 555-4321 to arrange an interview.

call me at (555) 555-4321 to arrange an interview.”

pp. 459-460

LEARNING OBJECTIVES:

ESBC.GULO.16.13.06 – 13.06

Creating Customized Cover Messages

Bloom’s: Application

49. Which of the following is the best advice to follow for a cover message accompanying a résumé sent by e-mail or fax?

a.

Take the time to prepare a customized cover message to accompany your résumé sent electronically.

b.

Send your cover message separately from a faxed or e-mailed résumé.

c.

Shorten your e-mail or fax cover message to a brief statement such as Please consider the attached résumé for

your opening.

d.

Skip the cover message entirely because the fax or e-mail includes your name.

Serious job candidates send a customized cover message with a résumé sent via e-mail or by

p. 460

LEARNING OBJECTIVES:

ESBC.GULO.16.13.06 – 13.06

NATIONAL STANDARDS:

United States – BUSPROG.ESBC.GULO.16.01.06 – DISC.ESBC.GULO.16.01.06

Creating Customized Cover Messages

Bloom’s: Comprehension

50. Which of the following is the best tip for creating a successful cover message?

a.

Use different paper colors and paper types for your résumé and cover message to create a strong visual impact.

b.

Make activities and outcomes, not yourself, the subject of sentences to reduce overuse of “I.”

LEARNING OBJECTIVES:

ESBC.GULO.16.13.06 – 13.06

United States – BUSPROG.ESBC.GULO.16.06.06 – DISC.ESBC.GULO.16.06.06

Creating Customized Cover Messages

Bloom’s: Application

c.

Use a creative letter style to surprise the reader and make a big impact.

d.

Keep the focus on your skills and traits through frequent use of “I” statements.

51. The Internet has changed the way individuals search for jobs.

a.

True

b.

False

True

Easy

p. 426

52. In today’s competitive job market, the emphasis of the job search is on what the applicant wants and needs.

a.

True

b.

False

Easy

p. 426

53. The job-search process begins long before you are ready to prepare your résumé because you must invest time and

résumé.

Easy

p. 460

effort in self-evaluation.

a.

True

b.

False

54. The first step in a job search is selecting an appropriate résumé format.

a.

True

b.

False

Easy

p. 427

55. You can decide what qualifications you possess and how you can prove them by asking yourself What evidence can I

offer that I am a self-starter or a leader?

a.

True

b.

False

True

evidence.

Moderate

p. 428

56. Students who are serious about the job search should include an internship in their education.

True

Easy

p. 427

a.

True

b.

False

57. Today, most jobs are filled through the open job market.

a.

True

b.

False

Easy

p. 429

58. Using the big job boards such as Monster or CareerBuilder to locate an open position is a waste of time.

a.

True

b.

False

Easy

p. 430

59. The best way to find a job online is at a company’s own website.

a.

True

b.

False

True

Easy

pp. 428-429

60. Many job seekers today use social networking sites like Facebook and LinkedIn to network and to find positions.

a.

True

b.

False

True

Easy

p. 431

61. To conduct a safe job search online, you should post your information privately and limit your personal information.

a.

True

b.

False

True

regularly.

Easy

p. 432

62. More jobs are found through referrals and person-to-person contacts than through any other method.

a.

True

b.

False

True

Easy

p. 431

63. LinkedIn is the No. 1 social media site to use when looking for a job.

a.

True

b.

False

True

Easy

p. 433

64. An important step in the job-search process is building a brand for yourself.

a.

True

b.

False

True

Easy

p. 435

65. The résumé format most popular with recruiters and hiring managers is the functional résumé because it focuses on

the job applicant’s skills and abilities related to the position sought.

a.

True

b.

False

Easy

p. 432

66. A résumé should never exceed one page.

a.

True

b.

False

Easy

p. 437

67. Begin your résumé by placing the word Résumé at the top to identify the purpose of your document.

a.

True

b.

False

Easy

p. 437

68. Every résumé should include a career objective.

a.

True

b.

False

Easy

pp. 438-439

Easy

p. 437

69. The purpose of a summary of qualifications is to present your most impressive qualifications.

a.

True

b.

False

True

Easy

p. 439

70. In the education section of your résumé, list all courses you have taken.

a.

True

b.

False

Easy

p. 439

71. In the work experience section of your résumé, you should include only those jobs that you think will help you win the

targeted position.

a.

True

b.

False

True

p. 439

72. A résumé should include personal data (birth date, health, height, weight, and sometimes a photograph) to help the

recruiter finalize his or her decision.

a.

True

b.

False

Easy

p. 441

73. References should be listed on a résumé.

a.

True

b.

False

Easy

p. 442

74. Because they expect you to showcase your strengths and hide your weaknesses, employers say it is acceptable to self-

promote and distort facts on your résumé.

a.

True

b.

False

Easy

75. Proofreading a résumé is important because a résumé must be perfect.

a.

True

b.

False

True

Easy

p. 448

76. Once your résumé is submitted to a company, the first reader of it may be a computer.

a.

True

b.

False

True

Easy

p. 448

77. You can maximize recognition of your résumé by a tracking system if you use targeted keywords and incorporate

words from the advertisement or job description.

a.

True

b.

False

True

Easy

pp. 448-449

78. The most important reason to prepare an e-portfolio is that it shows off your talents and qualifications more

thoroughly than a print résumé.

a.

True

b.

False

True

Easy

p. 450

79. A video résumé allows candidates to demonstrate their public speaking, interpersonal, and technical skills more

impressively than they can in a traditional print résumé.

a.

True

b.

False

True

Easy

p. 450

80. Another name for a video résumé is an infographic résumé.

a.

True

b.

False

Easy

p. 450

81. Many applicants prepare a plain-text résumé because it can be pasted directly into the body of an e-mail message.

a.

True

b.

False

True

Easy

p. 452

82. All résumés should be submitted as Microsoft Word documents.

a.

True

b.

False

Easy

pp. 452-453

83. The purpose of a cover message is to secure a job interview.

a.

True

b.

False

Easy

p. 454

84. A cover message should always be limited to one page.

a.

True

b.

False

85. The biggest mistake job seekers make when writing cover messages is making them sound too generic.

a.

True

b.

False

True

Easy

p. 455

86. You can make your cover message more appealing by addressing it specifically to the Human Resources Department

or Hiring Manager.

a.

True

b.

False

Moderate

p. 455

False

Easy

pp. 454-455

87. If an employment position has been announced and applicants are being solicited, you can write your cover message

using a direct approach.

a.

True

b.

False

Easy

p. 455

88. I hope to hear from you soon is an effective closing for a cover message.

a.

True

b.

False

Moderate

p. 459

89. A cover message doesn’t always need to accompany your résumé; for instance, if you send your résumé by fax or e-

mail, a cover message is not necessary.

a.

True

b.

False

Easy

p. 460

90. Although a résumé must be perfect, a few errors or typos in a cover message are acceptable.

a.

True

b.

False

Easy

p. 461

91. The ________________ job market consists of jobs that are advertised or listed.

open

Easy

p. 429

92. The ____________________ job market consists of jobs that are not announced or advertised.

hidden

Easy

pp. 431-432

93. Personal ____________________ involves deciding what makes you special and desirable in the job market.

branding

94. A résumé that lists work history job by job, starting with the most recent position, has been prepared using the

____________________ style.

95. A résumé that focuses on a candidate’s skills rather than on past employment has been prepared using the

____________________ style.

96. A(n) ____________________ of qualifications, which presents three to eight bulleted statements identifying your

most impressive accomplishments to prove that you are the ideal candidate for the position, appears near the top of your

résumé.

97. A(n) ____________________ résumé uses colorful charts, graphics, and time lines to illustrate a candidate’s work

history and experience.

98. A(n) ____________________ résumé is used for e-mailing or pasting into online résumé submission forms.

99. Another name for a letter of application is a(n) ____________________ message or letter.

100. In the ____________________ of your cover message, you should promote your qualifications for the position.