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CHAPTER 12
MULTIPLE CHOICE
1. A virtual group
2. Virtual groups present challenges for members not typically found in conventional
small groups. These challenges include
3. Media richness theory claims that
4. As virtual groups mature in development, media richness is
5. When conducting virtual group meetings
6. Team leaders in virtual groups compared to face-to-face groups typically
7. Virtual groups working under time pressure typically
8. Research on virtual groups shows that
9. Virtual groups differ from conventional groups in which of the following ways?
10. Benefits of virtual groups include
TRUE-FALSE
1. Asynchronous communication media are those that permit simultaneous, same-time
2. Enriching the virtual group environment is especially important during the latter
3. As virtual groups mature in development, media richness is not as critical because members
6. Some virtual groups are more hybrids; members communicate mostly by electronic means
10. Sarcasm, gentle teasing, or joking may be taken as hurtful or insulting when communicated
11. Audioconferences are rapidly becoming obsolete options for communicating in virtual groups.
14. Power differences among group members may be less prominent, less obvious in virtual groups
15. Virtual groups seem to require more time than face-to-face groups to develop positive social
16. Regular and timely feedback is critical to building trust and commitment among virtual group
17. Text-only communication may be a better alternative than face-to-face communication when
19. Text-only group discussions encourage low-status members to participate in discussions and to stand
20. Rich media are likely to be most effective for discussions of simple, unambiguous topics and task,
