Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
Test Bank
Chapter 12: Acculturation, Culture Shock, and Intercultural
Competence
Multiple Choice
1. The mode of acculturation, called assimilation, occurs when individuals ______.
a. desire contact with the host culture while not necessarily maintaining an identity with
their native culture
b. desire a high level of interaction with the host culture while maintaining their identity
with their native culture
c. prefer low levels of interaction with the host culture while desiring a close connection
with their native culture
d. choose not to identify with their native culture or the host culture
2. The mode of acculturation, called marginalization, occurs when individuals ______.
a. desire contact with the host culture while not necessarily maintaining an identity with
their native culture
b. desire a high level of interaction with the host culture while maintaining their identity
with their native culture
c. prefer low levels of interaction with the host culture while desiring a close connection
with their native culture
d. choose not to identify with their native culture or the host culture
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
3. The mode of acculturation, called separation, occurs when individuals ______.
a. desire contact with the host culture while not necessarily maintaining an identity with
their native culture
b. desire a high level of interaction with the host culture while maintaining their identity
with their native culture
c. prefer low levels of interaction with the host culture while desiring a close connection
with their native culture
d. choose not to identify with their native culture or the host culture
4. One mode of acculturation, called integration, occurs when individuals ______.
a. desire contact with the host culture while not necessarily maintaining an identity with
their native culture
b. desire a high level of interaction with the host culture while maintaining their identity
with their native culture
c. prefer low levels of interaction with the host culture while desiring a close connection
with their native culture
d. choose not to identify with their native culture or the host culture
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
5. The anxiety and tension associated with acculturation is called ______.
a. culture shock
b. culture stress
c. acculturative stress
d. acculturative shock
6. Host conformity pressure refers to the ______.
a. extent to which natives within the host culture exert pressure on newcomers to
conform to their values, beliefs, and practices
b. amount of influence the newcomer’s group wields in the host culture
c. receptivity of the host culture toward newcomers
d. receptivity of the newcomers toward the host culture
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
7. The initial stage of culture shock, called something like the tourist or honeymoon
stage is characterized by ______.
a. actively engaging with newly learned problem-solving and conflict resolution tools
b. feelings of helplessness, isolation, and depression
c. actively seeking out effective problem-solving and conflict resolution techniques
d. intense excitement and euphoria associated with being somewhere different and
unusual
8. The second stage of culture shock, called the culture shock stage, is characterized by
______.
a. actively engaging with newly learned problem-solving and conflict resolution tools
b. feelings of helplessness, isolation, and depression
c. actively seeking out effective problem-solving and conflict resolution techniques
d. intense excitement and euphoria associated with being somewhere different and
unusual
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
9. The third stage of culture shock, called the adjustment stage, is characterized by
______.
a. actively engaging with newly learned problem-solving and conflict resolution tools
b. feelings of helplessness, isolation, and depression
c. actively seeking out effective problem-solving and conflict resolution techniques
d. intense excitement and euphoria associated with being somewhere different and
unusual
10. The fourth stage of culture shock, called the adaption stage, is characterized by
______.
a. actively engaging with newly learned problem-solving and conflict resolution tools
b. feelings of helplessness, isolation, and depression
c. actively seeking out effective problem-solving and conflict resolution techniques
d. intense excitement and euphoria associated with being somewhere different and
unusual
11. The process of change that results from ongoing contact between two or more
culturally different groups is called ______.
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
a. culture shock
b. intercultural communication competence
c. acculturation
d. intercultural conflict
12. To the extent that a person endeavors to acquire the beliefs of a single cultural
group with the ultimate goal of becoming indistinguishable from other members of the
host culture, that person has become ______.
a. marginalized
b. integrated
c. isolated
d. assimilated
13. Which of the following has the greatest impact on the degree to which a person
experiences culture shock?
a. ability to adapt to new climates
b. familiarity with foreign foods
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
c. degree of cultural similarity between host and native culture
d. age
14. According to the “W curve” model of culture shock, when people return home after
an extended stay in a foreign culture, they experience ______.
a. another round of culture shock, this time, in their native culture
b. a sense of “well-being,” thus, the “W” curve
c. a sense of “weariness,” thus, the “W” curve
d. no more culture shock
15. The knowledge component of intercultural communication competence consists of
______.
a. the degree to which a person approaches or avoids intercultural communication
b. the actual enactment of appropriate verbal and nonverbal behaviors
c. how much a person knows about the culture of the person with whom one is
interacting
d. the actual context in which intercultural communication occurs
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
16. The degree to which you effectively adapt your verbal and nonverbal messages to
the appropriate cultural context is called ______.
a. acculturation
b. culture shock
c. intercultural communication competence
d. cultural adaptation
17. According to Williams’ research, Hispanic/Latinos adhere to a strong sense of family
obligation. Family members are interconnected and honor one another. This is called
______.
a. family loyalty
b. familismo
c. familia honrar
d. familia amor
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
18. Cheung and Jahn have studied the Asian American microculture in the U.S. Asian
parents expect their children to care for their elders and to make contributions to the
family. Conversely, U.S. children are taught to be independent. This is known as
______.
a. parental guidance differential
b. family acculturation
c. acculturation gap
d. cultural parenting
19. Susie traveled to Bangladesh to study. The first month was difficult. Susie thought it
was because the food was different and the language was hard to understand.
According to Winkelman, Susie’s problems adapting were due to ______.
a. not preparing enough for the experience
b. cultural adaptation
c. acculturation gap
d. culture shock
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
20. There are several personality dimensions directly linked to success in long-term
intercultural encounters. The dimension that refers to the individual’s ability to delay
judgment when confronted with different behaviors or values is ______.
a. social adaptation
b. open-mindedness
c. sympathy
d. stability
21. When you greet a Japanese person in Japan, you are expected to bow. The rules
associated with bowing are determined by one’s ______.
a. gender
b. economic standing
c. status
d. marital status
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
22. Linn is studying at a university in Senegal. Lynn’s classmate invited Lynn to dinner
at their home. Linn is very comfortable and confident in the classroom; however, dinner
at someone’s home is causing stress. Linn does not want to offend the hosts or make
any mistakes. Linn is struggling with the ______ component of intercultural
competence.
a. situational features
b. psychomotor
c. affective
d. ethnocentric
23. When Mary studied in Japan, people would pay to simply sit and have
conversations in English. People had learned English in school; however, they wanted
to develop their conversational skills. They were developing their competence with the
______ component of intercultural competence.
a. situational features
b. psychomotor
c. affective
d. ethnocentric
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
24. To what extent to you adapt to another’s person cultural values when you are
confronted with a decision? Do you hold fast to your own native cultural values and
refuse to change when you are facing a dilemma? These questions are examples of
______ issues you will face as you as you strive to be a competent intercultural
communicator.
a. value
b. belief
c. rule-governed
d. ethical
Multiple Select
1. SELECT ALL THAT APPLY. The process of learning to communicate with someone
from a different culture involves adjusting and modifying the kind of verbal and
nonverbal messages you send. This process requires ______.
a. knowledge about the person with whom you are communicating
b. motivation to communicate
c. appropriate verbal and nonverbal skills to encode and decode messages
d. adherence to syntax guidelines
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
True/False
1. Some cultural groups enter acculturation voluntarily, such as immigrants entering a
country, whereas other groups experience acculturation involuntarily, as did African
slaves brought to countries like the United States and Brazil.
2. To the extent that the cultures are more similar than different, less acculturative
stress is experienced.
3. Neuliep’s textbook, Intercultural Communication: A Contextual Approach, is
excellently written.
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
4. Anyone can experience culture shock, although some are more prone to it than
others.
5. During the tourist-honeymoon phase of culture shock, people actively seek out
effective problem-solving and conflict resolution strategies.
6. Reentry shock occurs when people return home after an extended stay in a foreign
culture and they experience another round of culture shock, this time in their native
culture.
Instructor Resource
Neuliep, Intercultural Communication, 8e
7. Intercultural competence is something that is perceived about another person, rather
than something an individual inherently possesses.
8. The affective component of intercultural competence consists of how much one
knows about the culture of the person with whom one is interacting.
9. The affective component of intercultural communication is the degree to which one
approaches or avoids intercultural communication—that is, one’s level of motivation to
interact with others from different cultures.
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
10. The psychomotor component of intercultural communication is the degree to which
one approaches or avoids intercultural communication—that is, one’s level of motivation
to interact with others from different cultures.
Essay/Short Answer
1. Identify and discuss the four modes of acculturation.
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021
2. Identify and discuss cultural transmutation and how it differs from the four modes of
acculturation.
3. Select three of the five personality dimensions linked to long-term success in
intercultural encounters. Explain a situation in which these dimensions would aid an
individual in overcoming acculturative stress and culture shock.
4. Identify and discuss the four components of intercultural competence.
Instructor Resource
Neuliep, Intercultural Communication, 8e
SAGE Publishing, 2021