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50. What is the best advice to follow when developing a bibliographic list of sources for a formal report?
a.
Include only published sources within your bibliographic list.
b.
Label the page "Works Cited" when using either the APA or MLA format.
c.
List the sources in alphabetical order.
d.
Avoid developing a bibliographic list of sources because the in-text citations will identify each source used
within the report.
51. Proposals are informative documents used to educate readers.
a.
True
b.
False
52. All proposals should use easy-to-understand language and show the value and benefits of the product or services being
recommended.
a.
True
b.
False
53. Proposals are always written for only external audiences.
a.
True
b.
False
54. To make the introduction of your proposal persuasive, include a "hook" that focuses on the audience's specific needs
and benefits.
a.
True
b.
False
55. In a solicited proposal, your goal is to convince the reader that a problem exists.
a.
True
b.
False
56. In the proposal, plan, and schedule section of a business proposal, your goal is to explain your plan for solving the
problem.
a.
True
b.
False
57. Proposal writers should avoid mentioning staff qualifications and credentials in a formal proposal.
a.
True
b.
False
58. A proposal represents a legal contract.
a.
True
b.
False
59. The conclusion of a proposal should remind the reader of the proposal's key benefits and make it easy for the reader to
respond.
a.
True
b.
False
60. Unlike a business proposal, a formal business report presents findings and recommendations based on research and
data analysis.
a.
True
b.
False
61. The first step in preparing a report is to conduct research.
a.
True
b.
False
62. Writers should avoid constructing a work plan for a business report because it may become too restrictive to them and
to their audience.
a.
True
b.
False
63. Formal report writers conduct most of their research using primary sources.
a.
True
b.
False
64. A report discussing the correct procedure to process customer complaints should be organized using a chronological
order.
a.
True
b.
False
65. Unlike a business proposal, a formal business report does not need to be edited or proofread.
a.
True
b.
False
66. Secondary data come from reading what others have published, experienced, or observed.
a.
True
b.
False
67. An advantage of secondary data over primary data is that secondary data are easier and cheaper to develop.
a.
True
b.
False
68. Books can provide historical, in-depth data.
a.
True
b.
False
69. A database is a collection of information stored digitally so that it is accessible by computers and mobile electronic
devices.
a.
True
b.
False
70. If you find information on the Web, you can be assured that it is reliable.
a.
True
b.
False
71. Surveys can generate primary data economically and efficiently from large groups of people.
a.
True
b.
False
72. When you conduct an interview, prepare closed-ended questions to make the interviewee feel relaxed and at ease.
a.
True
b.
False
73. The only reason to document sources in a report is to avoid charges of plagiarism.
a.
True
b.
False
74. The only item that you must document in a report is a quotation of another person's actual spoken or written words.
a.
True
b.
False
75. Information that is common knowledge requires no documentation.
a.
True
b.
False
76. If you are worried about plagiarizing, you can avoid the problem if you use the grammatical structure of the original
and just replace words with synonyms.
a.
True
b.
False
77. Direct quotations are often useful to provide objective data and to establish the severity of a problem as seen by
experts.
a.
True
b.
False
78. You should assume that all intellectual property is copyrighted.
a.
True
b.
False
79. Avoid the use of graphics in a report because graphics usually confuse readers.
a.
True
b.
False
80. Probably the most frequently used visual aid in reports is the table.
a.
True
b.
False
81. The major advantage of line charts is that they show changes over time, thus indicating trends.
a.
True
b.
False
82. Pie charts are an effective visual to demonstrate a procedure.
a.
True
b.
False
83. Avoid referencing graphics in the text of your report; the visual should speak for itself.
a.
True
b.
False
84. Report graphics should include a caption or title.
a.
True
b.
False
85. The front matter of a formal report refers to the preliminary sections before the body section.
a.
True
b.
False
86. If included with a report, a letter or memo of transmittal should be written using the indirect strategy.
a.
True
b.
False
87. The purpose of a table of contents is to present an overview of the report for people who may not have time to read the
entire report.
a.
True
b.
False
88. The introduction should be the principal section of a formal report.
a.
True
b.
False
89. The most important section of a report to a reader is the conclusions and recommendations.
a.
True
b.
False
90. Regardless of the documentation format used, sources should be alphabetized in the bibliographic section of a report.
a.
True
b.
False
91. A(n) ____________________ is a written offer to solve problems, provide services, or sell products.
92. When government organizations or businesses have a specific need, they prepare a(n) ____________________, a
document that specifies their requirements and solicits competitive bids from vendors.
93. A formal ____________________ is a document that analyzes findings, draws conclusions, and makes
recommendations intended to solve a problem.
94. The planning of every report begins with a statement of ____________________ that describes the goal, significance,
and limitations of a formal report.
95. The gathering of information is called ____________________.
96. A(n) ____________________ is a collection of information stored digitally so that it is accessible by computers and
mobile electronic devices.
97. Using the ideas of someone else without giving credit is called ____________________ and is unethical.
98. ____________________ involves restating an original passage in your own words and in your own style.
99. Commonly shared in online environments, a(n) ___________________ is a type of visual aid that combines images
and graphic elements to present complex information in a format that is easy to understand.
100. A(n) ____________________ presents an overview of a longer report for people who may not have time read the
entire report.
