CHAPTER 10
1. Strategic stupidity is a type of
2. Assertiveness is
3. The Milgram studies on “Obedience” demonstrate that
4. Resistance is
5. Which of the following is a general indicator of power?
6. Conformity and obedience differs in which of the following ways?
7. An effective way to address passive aggressive resistance strategies is
8. One of the members of your project group doesn’t know how to navigate certain Internet sites to do
research for the group project. When group members offer to teach her some simple ways to
do this, she appears to be interested, but never pays much attention to instructions given by other
members and she consistently makes simple errors whenever trying to use the Internet with guidance
from others. She actually hopes that eventually she’ll be given other duties because teaching her is
just too labor intensive and time consuming for other group members. She doesn’t feel comfortable
telling the group directly that she won’t learn to use the Internet because that might get her ostracized
by the group. Instead, she pretends to try to learn but never seems to grasp how to use it. This is an
example of
9. Dominance is
10. “Our discussion of this issue will begin in half an hour, okay?” This is an example of a
relatively powerless form of verbal communication called a
11. The forms of power include
12. Passive aggression is a form of
13. Which of the following is a way to combat resistance strategies in groups?
14. “What you’re telling me to do is simply unethical, and you’re despicable for even suggesting such
behavior, so don’t hold your breath waiting for me to follow your orders” is an example of
15. Expertise is a power resource when
16. Information becomes a power resource when it is
17. You want to determine by observation who has the most power in a group. The first place to begin
is with general indicators of power, such as
18. “Our meeting, uhm, ah, will be at 8:30 tomorrow evening, okay? That isn’t a problem, is it?” This is
an example of
19. You defy the group on an important issue. The group reaction to your defiance will likely be
influenced by which of the following?
20. Power is
TRUE-FALSE
1. Whenever a group member puts off completing a task necessary for the group to function
2. Punishment can be a powerful means of influencing behavior of group members if used often
3. Cultures vary in their attitudes concerning the appropriateness of power imbalances. This
4. The most fundamental lesson of the Milgram studies is that when the destructive effects of
people’s behavior become clear and when individuals are ordered by authority figures to
carry out actions that are viewed as objectionable, most individuals will defy legitimate
5. Whenever a group member arrives late to a meeting it is an example of the tactical tardiness
6. “I don’t understand. Please explain what you mean” is a statement typical of a high-context
7. Despite wishing otherwise, some group members can be totally powerless and unable to
11. Women typically use tag questions, disclaimers, and hedges more often than men in mixed-
12. Men typically are more verbally aggressive, direct, opinionated, judgmental, and
13. A power resource is anything that enables individuals to move toward their own goals or
15. An extrinsic reward is enjoying what one does for its own sake and an intrinsic reward is an
16. No recent research suggests that subjects would blindly obey legitimate authorities as
17. Significant power disparities (imbalances) often foster violent or aggressive transactions.
18. High power-distance cultures generally accept the fact that the more powerful are entitled to
19. When groups form temporary alliances to increase their power relative to other groups, these
20. Resistance is often duplicitous and manipulative, and generally should be discouraged as
21. Assertiveness is a useful skill for the competent communicator because it is appropriate in
22. In general, group members who use more powerful language patterns are perceived to be more
25. The power-distance dimension means that some cultures are more stratified—power disparities are