65.
In the process of communication, once the primary sender of a message has defined the
situation, the next step is to
66.
If you have decided to deliver you message verbally, during the ______ stage in the process
of communication, you will make notes and design any visuals you might need.
67.
Which of the following is most likely to be true of a situation that heavily involves the
audience in the communication process?
68.
The communication problem that arises when two people using the same word think that
they agree on its meaning but actually do not is referred to as
69.
Pedro, a sales manager, asks Rafael, one of his new recruits, to send him a sales report by
EOD (end of day). Rafael intends on creating the report after returning home and sending
it to Pedro by midnight. While Rafael is on his way out after finishing his work for the day,
Pedro spots him and asks him for the report. It is only then that Rafael realizes that Pedro
expected him to finish the report before leaving. This scenario exemplifies
1-61
70.
Selina has just been hired by a small law firm in a rural town and is told that the dress
code is business casual. She shows up to her first day of work wearing a striped dress and
a cardigan, but discovers that everyone else is in jeans and button-down shirts. This
problem in communication is an example of
Short Answer Questions
71.
Discuss the term “new media.”
72.
Explain the main categories of business communication.
73.
Briefly define the formal network of an organization.
74.
Discuss the effects of the grapevine on an organization. How do skillful managers take
advantage of this network?
75.
Describe the various factors that affect the types and amount of communicating that a
business does.
76.
Define computational thinking and create a brief scenario in which an employee might
need and use this skill.
77.
Create a business scenario involving communicators from two different countries and give
a brief account of the different contexts that would need to be considered for effective
communication to occur.
78.
How does a communicator’s particular contexts influence the act of communication?
79.
Explain why solving a communication problem is often a recursive process.
80.
What is the goal of business communication?