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Chapters 1–11: Practice quiz (with answers provided)
1. Cultural synergy is defined as:
a. integrating the characteristics of another culture and adopting them;
b. building upon the differences in people to foster mutual growth and
accomplishment;
c. recognizing one’s cultural differences and how these differences affect the
communication process.
2. The ethnocentric corporation can be defined as a corporation that:
a. establishes multinational operations placing host managers in charge;
b. capitalizes on the synergistic benefits of sharing responsibilities across cultures;
c. centers all important management positions at the domestic headquarters.
3. A ___________ corporation’s approach is to create an integrated worldwide system
with a collaborative approach.
a. geocentric
b. polycentric
c. regiocentric.
4. A ___________ culture is one in which most information is contained in explicit codes.
a. low-context
b. high-context
c. middle-context.
5. An example of a high-context culture is:
a. Japan
b. Saudi Arabia
c. both of the above.
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6. The five considerations for analyzing cross-cultural negotiations as defined by
Fisher are:
a. the players and the situation, national character, intent, negotiation patterns, and
interpreters and translators;
b. the players and the situation, styles of decision-making, national character,
cross-cultural noise, and interpreters and translators;
c. styles of decision-making, national character, listening process, eye contact, and
language skills.
7. The assumption that another person perceives, judges, thinks, and reasons the same
as you do is called:
a. projective cognitive synergy
b. discognitive synergy
c. none of the above.
8. In the ___________ model of negotiating, resources are unlimited, and both parties
cooperate.
a. strategic
b. cooperative
c. synergistic.
9. The four dimensions of national culture as developed by Hofstede are:
a. power distance, uncertainty avoidance, individualism, masculinity/femininity;
b. individualism, masculinity, decision-making, leadership;
c. adaptation to change, promotion, communication, power distance.
10. Characteristics of typical Japanese organizations (Type J) are:
a. short-term employment, individual responsibility;
b. implicit, formal contact and lifetime employment;
c. rapid evaluation and promotion, holistic concern.
TEST BANK QUIZZES MCD10 QQQQ
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11. The ___________ model is when a company chooses to have one culture’s style of
management superimposed on the employees of another culture.
a. cultural compromise
b. cultural synergy
c. cultural dominance.
12. ___________ is a major innovation in the manufacturing process and enhances overall
productivity.
a. Quality control circles;
b. Just-in-time production;
c. Kanban manufacturing.
13. Most likely, the greatest cross-cultural difference among organizations throughout the
world can be seen through the organization’s:
a. management style
b. negotiation process
c. worldview.
14. ___________ behavior is dictated by one’s own subculture and characterizes a great
deal of behavior.
a. Nonrational
b. Irrational
c. Rational.
15. Culture shock can be defined as:
a. an unnecessary experience many individuals face abroad;
b. a feeling of general anxiety due to differences in a foreign culture and having to
learn a new set of behavioral patterns;
c. both a and b.
16. ___________ is a new work culture theme characterized by individuals taking respon-
sibility for their own career development in an environment that encourages human
growth.
a. Diversity
b. Laissez-faire
c. Empowerment.