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Indicate the answer choice that best completes the statement or answers the question.
1. In the linear and interactive models, the individual who generates information to be communicated is the
a. writer.
b. speaker.
c. sender.
d. presenter.
2. What type of communication goals are designed to make a communicator be perceived in a particular way?
a. Self-presentation
b. Instrumental
c. Relationship
d. Transactional
3. Factors such as distracting thoughts or slow internet speed that impact how a message is received are
a. noise.
b. feedback.
c. rhetoric.
d. channels.
4. If you and your roommate are discussing who will get the master bedroom in your new apartment, what type
of communication are you most likely using?
a. Mediated communication
b. Public communication
c. Small group communication
d. Interpersonal communication
5. Practical goals you want to achieve through communication are known as
a. relationship goals.
b. self-presentation goals.
c. instrumental goals.
d. transactional goals.
6. Situations such as a college class, a party, or a workplace are
a. modalities.
b. contexts.
c. channels.
d. fields of experience.
7. Which of the following is NOT one of Cicero’s three goals of public speaking?
a. To instruct
b. To persuade
c. To honor
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8. In the linear and interactive models, people for whom a message is intended are
a. listeners.
b. channels.
c. contexts.
d. receivers.
9. The components of the linear model of communication are
a. sender, receiver, noise, feedback, and fields of experience
b. sender, receiver, and fields of experience
c. sender, receiver, and noise
d. source, destination, interaction, and competence.
10. Noise is present in all three communication models.
a. True
b. False
11. Which of these communication skills transcends communication type and context?
a. Negotiation
b. Research
c. Listening
d. Leadership
12. Which communication model is illustrated by text messaging and email?
a. Transactional
b. Interactive
c. Multidimensional
d. Linear
13. Rhetoric involves the theory and practice of persuasion.
a. True
b. False
14. “Communication is irreversible” means
a. communication can be unintentional.
b. people can read into or give meaning to anything you say.
c. people can attach meaning to anything you do or don’t do.
d. once you have communicated something, you can’t take it back.
15. What type of communication goals are used to build, maintain, or terminate bonds with others?
a. Relationship
b. Transactional
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c. Instrumental
d. Self-presentation
16. High self-monitors prefer situations in which clear expectations exist regarding how they’re supposed to
communicate.
a. True
b. False
17. Competent communication suggests that one is able to apply his or her knowledge
to repeatable goal-directed behaviors.
a. True
b. False
18. If you are chairing a meeting and remind members to stay focused on finishing your agenda, you are
meeting relationship goals.
a. True
b. False
19. Which is a characteristic of interpersonal communication?
a. It is static.
b. It is passive.
c. It involves three or more people.
d. It impacts participants’ relationships.
20. What is the term for an exchange or series of messages?
a. Context
b. Communication
c. Channel
d. Interaction
21. Which type of communication involves preparing and delivering a message to an audience to achieve a
specific purpose?
a. Mediated communication
b. Public communication
c. Interpersonal communication
d. Small group communication
22. The verbal and nonverbal messages used by receivers to indicate reactions to communication are called
a. interactions.
b. modalities.
c. noise.
d. feedback.
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23. In which type of communication do messages significantly influence the relationship between two people?
a. Mediated communication
b. Impersonal communication
c. Interpersonal communication
d. Public communication
24. The principles and practice of communication were first studied by
a. social scientists after the conclusion of World War II.
b. the rhetoricians of ancient Greece and Rome.
c. media theorists after the advent of mediated communication.
d. members of the National Communication Association.
25. What type of communication involves three or more interdependent persons who share a common identity?
a. Small group communication
b. Interpersonal communication
c. Mediated communication
d. Public communication
26. Small group communication involves all of the following EXCEPT
a. communicating to achieve common goals.
b. communication between two people.
c. sharing a common identity.
d. building group unity.
27. Which component of competent communication pertains to achieving your goals?
a. Appropriateness
b. Ethics
c. Effectiveness
d. Feedback
28. A communication major can pursue careers in
a. marketing.
b. sales.
c. public relations.
d. All options are correct.
29. Which of these is a “package” of information?
a. Message
b. Channel
c. Context
d. Model
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30. You are trying to persuade your communication professor to let you take a makeup exam. What type of
communication goal are you trying to achieve?
a. Self-presentation
b. Relationship
c. Instrumental
d. Personal
31. Competent communication is composed of all of these EXCEPT
a. ethics.
b. effectiveness.
c. appropriateness
d. contexts.
32. Which statement is true regarding communication competence?
a. It is most important to be appropriate.
b. It is most important to be effective.
c. It is most important to be ethical.
d. The three components should be balanced.
33. A ballgame, work, or a classroom are all examples of communication contexts.
a. True
b. False
34. Communication using email, text messaging, Skype, or Twitter is referred to as
a. rhetoric.
b. mediated communication.
c. public communication.
d. interpersonal communication.
35. Interpersonal communication can help you meet self-presentation, instrumental, and relationship goals.
a. True
b. False
36. Auditory, visual, and tactile are all examples of noise.
a. True
b. False
37. Auditory, visual, and tactile are all examples of
a. media.
b. communication.
c. channels.
d. noise.
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38. Chris is trying to arrange a meeting with his partner of five years to discuss how he can terminate their
relationship. What communication goal is he seeking?
a. Self-presentation
b. Relationship
c. Instrumental
d. Personal
39. Face-to-face interaction, photos, social media posts, and texting are examples of
a. channels.
b. networks.
c. modalities.
d. contexts.
40. Which was the first communication model to incorporate feedback and fields of experience?
a. Linear
b. Interactive
c. Fields of experience
d. Transactional
41. The ethical component of communication competence involves consideration of expectations about how
you “should” say something.
a. True
b. False
42. Who was the first to teach about the value of a speaker’s credibility?
a. Caesar
b. Aristotle
c. Socrates
d. Plato
43. Which is a type of communication?
a. Interpersonal
b. Small group
c. Public
d. All options are correct
44. Brian prefers encounters in which he can act like himself by expressing his values and beliefs. Brian is a(n)
a. high self-monitor.
b. low self-monitor.
c. competent communicator.
d. incompetent communicator.
45. Most communication is reversible.
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a. True
b. False
46. Which model of human communication is the oldest and most simplistic?
a. Interactive
b. Transactional
c. Field of experience
d. Linear
47. The theory and practice of persuading others through speech is called
a. communication.
b. interaction.
c. rhetoric.
d. self-presentation.
48. Interpersonal communication involves
a. one person.
b. two people.
c. three people.
d. a large group.
49. If your group leader focuses on accomplishing the task while simultaneously disregarding
how and where information is obtained, she is ignoring what component of competent communication?
a. Ethics
b. Effectiveness
c. Appropriateness
d. Skills
50. Competent communicators report all of these EXCEPT
a. higher divorce rates.
b. more satisfying relationships.
c. better psychological health.
d. better physical health.
51. Lena wants to be perceived as trustworthy, caring, and credible by her girlfriend’s parents. Which type of
interpersonal goal is she trying to achieve?
a. Self-presentation
b. Relationship
c. Instrumental
d. Achievement
52. The set of moral principles that guide your behavior is called
a. rhetoric.
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b. ethics.
c. competence.
d. feedback.
53. A transactional communication model views communication as a one-way form of communication.
a. True
b. False
54. Which of the following is NOT an element found in the linear communication model?
a. Sender
b. Noise
c. Feedback
d. Receiver
55. What variables does the interactive communication model add to the linear communication model?
a. feedback and noise
b. fields of experience and channel
c. noise and sender
d. feedback and fields of experience
56. Cicero defined five requirements of speech crafting. Which of these was NOT one of his requirements?
a. Invention
b. Competency
c. Memory
d. Arrangement
57. When communication matches expectations of how people should communicate, it is considered
a. effective.
b. appropriate.
c. linear.
d. noise.
58. Texting, Skyping, and tweeting are all examples of mediated communication.
a. True
b. False
59. The effectiveness component focuses on achieving self-presentation, instrumental, and relationship goals.
a. True
b. False
60. The process of observing our own communication and the norms of the situation in order to make
appropriate communication choices is called
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a. noise.
b. self-monitoring.
c. feedback.
d. interaction.
61. The transactional model of communication is the most sophisticated of the three models.
a. True
b. False
62. Communication competence consists of appropriateness, effectiveness, and ethics.
a. True
b. False
63. According to the National Communication Association, all of the following behaviors are considered to be
examples of ethical behavior EXCEPT
a. withholding feelings and information in a significant interpersonal relationship.
b. communicating in an honest, accurate, and thoughtful way.
c. trying to both understand and respect others before evaluating or responding to their messages.
d. condemning communication that degrades people through intolerance, distortion, or intimidation.
64. While lecturing to your class, Professor Smith inquires of his students, “Are you all understanding me?”
What component of communication is your professor seeking?
a. Sender
b. Noise
c. Feedback
d. Receiver
65. Communication scholars have only recently begun to explore the challenges and promise of human
communication.
a. True
b. False
66. What type of communication is transmitted using a technological device?
a. Mediated communication
b. Small group communication
c. Interpersonal communication
d. Public communication
67. Brendan is hunting around in the kitchen and asks his wife, “Have you seen my . . .” and she says, “Keys?”
What characteristic of the transactional model of communication does this illustrate?
a. Fields of experience
b. Noise
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d. Relationship goals
68. What is important to remember when trying to achieve communication competence?
a. Appropriateness is the most important aspect of competence.
b. Effectiveness is the most important aspect of competence.
c. Knowledge must be translated into communication skills.
d. Ethical communication is the most important element of competence.
69. The communication discipline can be an appropriate major for those pursuing careers in public relations,
sales, or political consulting.
a. True
b. False
70. Communication is your primary vehicle for all of the following EXCEPT
a. exchanging meaning.
b. achieving goals.
c. connecting with others emotionally.
d. choosing a major.
71. Which type of communication has the FEWEST participants?
a. Public
b. Small group
c. Mediated
d. Interpersonal
72. Both the linear and interactive communication models
a. conceptualize communication as multidirectional.
b. show that both senders and receivers influence communication equally.
c. suggest that all parties communicate collaboratively.
d. describe senders as active and receivers as passive.
73. The attitudes, values, beliefs, and experiences a participant brings to a communication event are called
a. contexts.
b. modalities.
c. fields of experience.
d. channels.
74. Which communication model introduces the concept of communication as collaboration?
a. Linear
b. Transactional
c. Interactive
d. Instrumental
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75. While the four types of communication differ in their purpose and nature, they are all connected to one
another in history and practice.
a. True
b. False
76. Kat had a disagreement with Paul and told him that he was an idiot. Later, while apologizing, Kat asked
Paul to “forget my comment.” Kat is not aware that
a. communication is irreversible.
b. communication is a process.
c. ethical communication is imperative.
d. choices have consequences.
77. Mediated communication includes all of the following EXCEPT
a. Tweeting
b. Skyping.
c. instant messaging.
d. face-to-face meetings.
78. The translation of communication knowledge into repeatable behaviors produces
a. communication skills.
b. interaction.
c. fields of experience.
d. communication competence.
79. Communication that is appropriate, effective, and ethical is considered
a. competent.
b. interactive.
c. mediated.
d. public.
80. One guideline to remember when considering the ethics element of communication competence is to avoid
intentionally hurting others with your communication.
a. True
b. False
81. Which model of communication recognizes the multidirectional, complex nature
of communication?
a. Transactional
b. Action
c. Linear
d. Interactive
82. Which communication model demonstrates communication as a one-way process from start to finish?
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a. Transactional
b. Interactive
c. Instrumental
d. Linear
83. The process through which people use messages to generate meanings within and across contexts, cultures,
channels, and media is
a. fields of experience.
b. communication.
c. interaction.
d. feedback.
84. What are the three components of communication competence?
85. What is the relationship between choices, outcomes, and connections?
86. How do ethics impact communication competence?
87. Identify the four types of communication.
88. Define interpersonal communication.
89. What are the three primary objectives of public speaking, according to Cicero?
90. How does the interactive communication model build upon the linear communication model?
91. Identify and explain the four types of communication.
92. What are three examples of media?
93. List three examples of communication modalities.
94. Define communication.
95. Identify and describe the five components of the definition of communication.
96. Identify three types of goals that communication can meet.
97. Define rhetoric.
98. How do communication skills relate to communication competence?
99. Explain three goals that can be met through communication.
100. What does it mean when we say “communication is irreversible”?
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101. Why do high self-monitors closely monitor their own communication?
102. What is communication competence?
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Answer Key
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