Book Title
Interpersonal Communication: Everyday Encounters 7th Edition

COMM 90615

July 4, 2017
This assumes that we understand what the person thinks, feels or perceives
a mind reading
b cognitive complexity
c standpoint theory
d fundamental attribution error
e implicit error
Although during the ____ stage friends are working out rules for their relationship,
often they are unaware of the rules until later
a nascent friendship
b role-limited interaction
c moving toward friendship
d stabilized friendship
e friendly relations
These are elements of settings that affect how we feel and act.
a. artifacts.
b. chronemics.
c. proxemics.
d. paralanguage.
e. environmental factors
We are most likely to engage in emotion work when we:
a. think what we are feeling is inappropriate.
b. want to feel more deeply than we do.
c. don't feel anything.
d. are unsure of how we feel.
e. have strong emotional reactions to events.
Which of the following is a script?
a your expectation of how a friend will behave
b your idea about how you should interact with a friend
c the person who exemplifies a friend to you
d how a friend measures up on the dimension of intelligent-unintelligent
e the dictionary definition of friend
Common forms of expressing feelings INEFFECTIVELY include:
a. using genuine emotional language.
b. speaking in generalities.
c. owning feelings.
d. using I language.
e. relying on concrete terms.
Qualities of symbols include all of the following except:
a. arbitrariness
b. ambiguity
c. abstraction
d. attribution
e. both arbitrariness and abstraction
Charles says, "I would never join a fraternity. All fraternities do is party." Charles'
statement is an example of a(n):
a prototype
b script
c personal construct
d stereotype
e attribution
According to Eric Berne, games:
a are effective ways to manage conflict
b involve overt responses to conflict situations
c do not require that both people cooperate
d allow those in conflict to hand disagreements in fun ways
e hide the real issues in a conflict
Chat rooms can be evaluated based on how interesting or boring the conversations are.
This statement best represents
a prototypes
b scripts
c personal constructs
d stereotypes
e attributions
Coworkers who say something like "it seems like we have really different ideas about
how to tackle this new project. Let's talk through what each of us has in mind and how
we can connect our goals." This is a great example of ____
a description
b provisionalism
c spontaneity
d problem orientation
e equality
During this stage, each person checks out with other to see whether common ground
and interests exist
a nascent friendship
b role-limited interaction
c moving toward friendship
d stabilized friendship
e friendly relations
A form of nonlistening is ____, which involves focusing only on particular parts of
a. defensive listening.
b. pseudolistening.
c. selective listening.
d. ambushing.
e. literal listening.
In some cultures, such as many Eastern cultures, silence indicates:
a. disrespect
b. contempt
c. disapproval
d. thoughtfulness
e. fastidious
Compare and contrast the four different areas of the Johari window and illustrate each
area with an example. In your response, be sure to define each area.
These can also communicate awkwardness, as you know if you've ever had trouble
keeping conversation going on a first date.
a. artifacts.
b. chronemics.
c. proxemics.
d. paralanguage.
e. silence.
Concerning the typical life cycle of families with children, the fifth stage is usually:
a establishing a family
b enlarging a family
c developing a family
d launching children
e adapting to children
Symbols such as ;-) or :-( are called ____ and are used to convey inflection and
nonverbal features of communication.
a. metacommunication
b. emoticons
c. conveyors
d. illustrators
e. distortion
Monica and Chandler have an argument over whose turn it is to do clean their house. In
the heat of the argument, Chandler calls Monica a 'slob". Then, Monica calls Chandler a
'self-centered moron". Later, after they have made up, Chandler tries to apologize to
Monica. However, Monica is still hurt and complains that no matter what Chandler says
now he must have meant what he said. According to the communication principles,
Chandler doesn't realize that:
a. interpersonal communication is unrepeatable
b. interpersonal communication is irreversible
c. interpersonal communication is complicated
d. interpersonal communication is inescapable
e. None of these
All of the following are part of the process of human perception EXCEPT:
a selection
b organization
c interpretation
d imagination
e attribution
As soon as the news program begins an interview with the president, Dolores quits
paying attention and she mumbles to herself, "I already know everything he has to say
and I don't want to hear it again." Dolores's ability to listen is being hindered by:
a. message overload.
b. prejudgment.
c. preoccupation.
d. message complexity.
e. noise.
A conservative estimate is that nonverbal communication accounts for what percentage
of the total meaning in interpersonal communication?
a. 93%
b. 100%
c. 25%
d. 65%
e. 80%
The theory of linguistic determinism states.
a. language determines who we associate with
b. language determines what we can perceive and think
c. we are predestined to speak a certain language
d. the rules of language are clearly defined across situations
e. linguists are the only ones who can develop language
All of the following are part of the "Four Horsemen of the Apocalypse" except:
a criticism
b contempt
c defensiveness
d stonewalling
e mindfulness
Professor X assigns a paper in which students are to demonstrate "conceptual
understanding by applying concepts to the real world." Professor X is surprised when
many of the papers are extended examples of personal thought instead of being analyses
of observations of society. The difference between what Professor X's words meant to
the students and what the words meant to her/him reflects the fact that language is:
a. arbitrary.
b. ambiguous.
c. abstract.
d. inherent.
e. objective.
Some people feel awkward when they first start using this language.
a. I
b. You
c. We
d. They
e. Me
Tabitha wants some time alone because she feels a need to get in touch with herself as
an individual. However, her partner wants them to spend as much time together as
possible. The tension in this example illustrates the ____ relational dialectic
a novelty/predictability
b commitment/love
c trust/dependence
d openness/closedness
e autonomy/connection
This communication tends to cultivate supportive, confirming communication climates.
It focuses on finding a solution that all parties find acceptable
a description
b provisionalism
c spontaneity
d problem orientation
e equality
Mariah really wanted to get a recording contract, but no one was willing to sign with
her because of her age. She thought that her age made it hard for record producers to
take her seriously as an artist. This is an example of:
a prototype
b script
c personal construct
d stereotype
e self-serving bias
This love tends to develop gradually and to be peaceful and stable
a eros
b storge
c ludus
d pragma
e agape
In this relationship, the couple is very close emotionally and wants to be together
physically as much as possible. For these couples, the relationship is their primary
source of satisfaction and joy
a vital marriage
b total marriage
c passive-congenial marriage
d constructive marriage
e conflict-habituated marriage
Three dimensions of committed romantic relationships are
a intimacy, commitment, and passion
b intimacy, passion, and love
c intimacy, warmth, and trust
d commitment, love, and passion
e passion, commitment, and trust
The milestones of this stage are that people begin to think of themselves as friends and
to work out their own patterns for interaction
a nascent friendship
b role-limited interaction
c moving toward friendship
d stabilized friendship
e friendly relations
Sexual orientation doesn't seem to be a major influence on how people see and deal
with conflict
Define the relational level of meaning in interpersonal communication. Describe and
provide an example of each dimension of relational-level meanings.
The self has multiple dimensions.
Constitutive rules specify how to interpret different kinds of communication. We learn
what counts as respect (paying attention), friendliness (smiles or smiley emoticons in
online communication), affection (kisses, hugs), and professionalism (punctuality,
The organismic view regards emotions as instinctual responses to physiological arousal
caused by external stimuli.
What is mobius syndrome?
Describe the triangle of love and each of the components
Conflict is a normal, inevitable part of most interpersonal relationships
Critics of on-line communities argue that there is greater potential for deceit in online
relationships in comparison to face-to-face ones. In online relationships, they argue,
people may misrepresent their appearance, sex, sexual orientation, etc. What are the
advantages of disadvantages of having the ability to be represent yourself differently in
an online community than you are able to in a face-to-face community? If you think
there are ethical concerns here, discuss these. If you feel ethics are irrelevant to this
issue, explain why
Expressing feelings is always advisable.
What are some guidelines for interpersonal communication competence?
The majority of our interactions involve I-It communication.
Discuss how nonverbal communication is symbolic and provide examples.
In African American families headed by single women, daughters frequently exhibit
lower self-reliance and self-esteem than their Caucasian counterparts
Using Gibb's categories of communication behaviors, describe the climate of this class.
Be sure to include specific examples of each type of communication you perceive as
affecting the classroom climate
Selective listening also occurs when we reject communication that makes us uneasy.
Assertiveness and competitiveness are encouraged and considered good in the United
Explain and provide examples of confirming and disconfirming messages