If your university began using the phrase, “You can get there from here,” in their new
billboard ads, this is known as a
a. slogan.
b. cliché.
c. euphemism.
d tu quoque.
a
Answer:
Which of the following is a website geared to assist in the interview process?
a. www.references-etc.com
b. www.askjeeves.com
c. www.yahoochat.com
d. www.monster.com
Answer:
All aspects of the employment process are covered by Civil Rights legislation.
a. True
b. False
Answer:
Documentation is the major requirement when demonstrating a need for termination.
a. True
b. False
Answer:
If your margin of error is within 5 percentage points, you have set your level of
confidence at which of the following?
a. 98%
b. 95%
c. 85%
d. 100%
Answer:
As an interviewer, you might prefer to be equal to the interviewee for all of the reasons
below except
a. the interviewer can control the interview
b. rapport is easily established.
c. a high degree of empathy is possible.
d. there are fewer communication barriers.
Answer:
Which of the following is an indicator of whose turn it is to talk?
a. facial expressions
b. eye contact
c. both a and b
d. none of the above
Answer:
Julia Wood found that in most contexts, women hold their own and dominate
conversation.
a. True
b. False
Answer:
Each participant in the 360-degree approach comes to feedback sessions with
a. behavior change input.
b. coaching input.
c. both a and b.
d. pay recommendations.
Answer:
A survey interview guide requires
a. primary questions.
b. probing questions.
c. both a and b.
d. none of the above.
Answer:
Professionally conducted interviews also present good impressions of organizations.
a. True
b. False
Answer:
Caitlyn has to write a review of a play she is attending. What type of listening will she
primarily have to do?
a. for evaluation
b. for comprehension
c. for empathy
d. for resolution
Answer:
Which of the following do today’s applicants NOT prefer from interviewers?
a. reading questions
b. being stuck to a schedule
c. canned presentations
d. all of the above
Answer:
The identified population for your survey should include all persons who are able and
qualified to respond to your questions.
a. True
b. False
Answer:
It is important to follow-up an interview with a brief letter thanking the interviewer for
his/her time.
a. True
b. False
Answer:
Calling a hamburger a “quarter-pounder” as opposed to a “four-ouncer” is an example
of
a. ordering.
b. naming.
c. slang.
d. jargon.
Answer:
Which of the following resume formats focuses attention on relevant skills to match an
ideal applicant profile?
a. functional
b. chronological
c. topical
d. none of the above
Answer:
Applicants today are more interested in strong reputations than in brand name.
a. True
b. False
Answer:
Asking questions of the recruiter gives him/her what type of information about you?
a. maturity
b. professionalism
c. interests
d. all of the above
Answer:
If you asked someone on a survey to rank order a list, you would be using which type of
scale?
a. interval
b. ordinal
c. nominal
d. cardinal
Answer:
Numerical interval scales ask respondents to select a range or level that accurately
reflects their age, income, or educational levels.
a. True
b. False
Answer:
Collaborative means
a. a mutual creation and sharing of meanings.
b. an interactional communication process.
c. working independently.
d. all of the above.
Answer:
A communicative exchange involving three people cannot be an interview because an
interview involves two people.
a. True
b. False
Answer:
Your book recommends that health care providers use the inverted funnel sequence.
a. True
b. False
Answer:
Which type of interview consists of two parties taking part in orienting, coaching,
instructing, and briefing sessions?
a. selection interviews
b. telephone interviews
c. information-giving interviews
d. information-gathering interviews
Answer:
All nonverbal behaviors are intentional acts.
a. True
b. False
Answer:
When we use jargon, we substitute peculiar words for common words.
a. True
b. False
Answer:
Which of the following type of interview requires the greatest amount of pre-interview
preparation?
a. nonscheduled
b. moderately scheduled
c. highly scheduled
d. highly scheduled standardized
Answer:
If you have no access to information about an individual prior to your first contact with
the interviewee, which of the following is a recommendation for your first few minutes
of the interview?
a. observe the interviewees dress
b. ask questions about their interests
c. listen to what the person does not say
d. all of the above
Answer:
Which of the following is NOT a recommendation suggested when conducting a
difficult interview that might cause anger and/or animosity?
a. consider delaying a confrontation
b. ignore the problem
c. include a witness or union representative
d. hold the interview in a private location
Answer:
If a resume is included, the cover letter does not need to specify the position for which
you are applying.
a. True
b. False
Answer:
Which of the following is not a traditional form of interviewing?
a. selection interviews
b. telephone interviews
c. information-giving interviews
d. information-gathering interviews
Answer:
Anything that interferes with the communicative process is known as
a. territoriality.
b. noise.
c. place.
d. none of the above
Answer:
If you select every tenth name from a telephone directory for a survey, you are using a
b. stratified random sampling.
c. sampling point.
d. table of random numbers.
e. skip interval.
Answer:
What percentage of interviewers preferred face-to-face interviews over
videoconferencing interviews?
a. 15
b. 54
c. 60
d. 76
Answer:
It is essential to use which type of probe as an initial closing device in the health care
interview?
a. nudging
b. clearinghouse
c. silent
d. restatement
Answer:
A report about interrogation interviews with insurgents in Iraq and Afghanistan noted
that successful interrogators were nice to their subjects.
a. True
b. False
Answer:
Evaluate the following statement: “I like Aroma coffee best.”
1 Strongly Agree
2 Agree
3 Neither agree nor disagree
4 Disagree
5 Strongly Disagree
The above question scale is known as:
a. interval.
b. nominal.
c. ordinal.
d. all of the above
Answer: