When a speaker starts a speech on a controversial issue, some listeners have an
emotional reaction that cuts off listening. In their minds, they prepare a counterattack to
be launched during the question-and-answer period. Which listening mistake are they
committing?
Of all parts of the speech, you should devote extra practice time to
___________________________.
If the verbal signals and the nonverbal signals in your speech contradict each other,
which will the audience accept as the true message? ___________________________
For most international audiences, a spontaneously prepared visual aid during a
presentation is interpreted as a sign of ___________________________.