Sources send messages consisting of auditory, visual, olfactory, gustatory, or tactile
stimuli in any combination of these five senses.
Answer:
Organizational influences on individuals include organizational goals, culture, task
requirements, policies and procedures, and reward systems.
Answer:
_________________participation behaviors enhance group effectiveness.
Answer:
Advertising messages are creative but are not concerned with specific target publics.
Answer:
_______________ communication describes message movement from a person in a
position of authority to a subordinate or subordinate group.
Answer:
The ________________ school emphasizes the interaction of individuals, their
motivations, and influence on organizational events.
Answer:
Littlejohn and Jabusch contended communication competency arises out of three basic
components — process understanding, group sensitivity, and moral behavior.
Answer:
Long-term customer retention is a cost-effective strategy for most businesses.
Answer:
The Hawthorne effect refers to the importance of physical working conditions for
productivity.
Answer:
Alvesson and Deetz characterize the rise of critical theory and postmodernism as
responses to __________ __________.
Answer:
An autopoietic structure has a unique identity and clear boundary, yet is merged with its
environment.
Answer:
Organizational values are evidenced in thematic and tactical communication rules,
stories, and myths.
Answer:
In systems theory, the organization takes in materials and human resources (inputs),
processes materials and resources (throughput), and yields a finished product (output)
to the larger environment.
Answer:
The transforming and changing of input information for internal organizational use is
known as _________________ communication.
Answer:
An organizational acceleration process was suggested by Kotter which has four steps
including developing a sense of urgency, forming guiding coalitions, developing vision
and strategy, and matching the change to the existing organizational culture.
Answer:
The organizational member who communicates effectively under harmonious
conditions can be expected to handle conflict well.
Answer:
Power can be defined as attempts to influence another person’s behavior to produce
desired outcomes.
Answer: