Lucas knows that his audience will probably be opposed to his specific ideas as to how
to address homelessness, so he gives a speech instead on the criteria he thinks are
important for a solution that addresses homelessness. This pattern is an example of
_____________.
a.motivated sequence
b.problem-solution
c.comparative advantages
d.criteria satisfaction
Answer:
How does self-concept affect communication?
a.Self-concept affect who becomes friends with.
b.Self-concept affects how we interact with others.
c.Self-concept affects how comfortable we are in communication interactions
d.All of these
Answer:
The relationship stage characterized by keeping a relationship operating smoothly and
satisfactorily is _____________________.
a.coming together
b.maintaining
c.circumscribing
d.reframing
Answer:
Intercultural communication _______________________.
a.refers to an exchange between members of different cultures
b.refers to the psychological discomfort you may feel when you interact with people
from different cultures
c.refers to interactions that occur between people whose cultures are so different that
the communication between them is altered
d.hurts local cultures
Answer:
The last item on the speech outline is __________________.
a.the specific goal
b.the bibliography
c.the thesis statement
d.the conclusion
Answer:
Asking a question is a technique used to
________________________________________.
a.get your listeners thinking about an idea
b.entertain an audience
c.startle an audience
d.ridicule your audience’s lack of knowledge on a subject
Answer:
When planning a demonstration speech, _______________________________.
a.personal experience with the topic area is critical
b.you should plan on showing the entire process from start to finish
c.if the time limit doesn’t allow you to show the entire process, you should change your
topic
d.a visual aid is less important than with a more complex topic
Answer:
When you are really interested in another person, your eye contact with that person is
likely to
a.increase
b.decrease
c.remain the same
d.be unpredictable
Answer:
The derivation or history of a particular word is called its
a.topography
b.anthropology
c.dialectic
d.etymology
Answer:
Many novice speakers overuse computer-mediated presentations and allow the visual to
become the show and not simply an aid.
a.True
b.False
Answer:
Which of the following is not a true statement about how different cultures use
paralanguage?
a.Japanese speak with a great deal of volume to convey sincerity.
b.Arabs speak with a great deal of volume to convey sincerity.
c.Soft voices are preferred in Thailand.
d.Soft voices are preferred in Great Britain.
Answer:
If you wanted to show the way a university budget was distributed, which type of visual
aid would probably be best?
a.a bar graph
b.a line graph
c.a chart
d.a pie chart
Answer:
When we know we want to be at a dinner party on time, we are operating under
polychronic time orientation.
a.True
b.False
Answer:
The first sign that a relationship is coming apart is known as the ________________.
a.maintenance stage
b.stagnating stage
c.circumscribing stage
d.avoiding stage
Answer:
Thinking a “person who is very careful about spending money” when someone
describes a person as “thrifty” represents a process called ___________.
a.encoding
b.decoding
c.feedback
d.semantics
e.communicating
Answer:
After a meeting, a member should ________________________________________.
a.evaluate the effectiveness of each group member and communicate this to them
b.review the minutes from the meeting and report any significant discrepancies
c.review the decisions group members made and ask them to justify their choices
d.none of these
Answer:
What three things can help improve your communication competence?
a.Motivation, desire, and expertise?
b.Skills, context, and semantics
c.Encoding, decoding, and feedback
d.Motivation, knowledge, and skills
Answer:
When we encounter people for the first time, we often try to gain more information
about them to help make ourselves feel more comfortable. This process is called ____
a.implicit personality theories
b.halo effects
c.discrimination
d.uncertainty reduction
Answer:
Which of the following phrases is an idiom?
a.”I have a temperature of 102 degrees.”
b.”I’m sick as a dog.”
c.”You’d better not shake my hand”
d.”Ah-choo!”
Answer:
According to the text, the “evaluation we make about our personal worthiness based on
our self-concept” is the definition of ____
a.self-esteem
b.self-monitoring
c.self-attribution
d.self-consideration
Answer:
Moussa has preconceived beliefs about people who belong to fraternities and sororities.
When he finds out that Mike belongs to a fraternity, he believes he understands Mike
because he has a pretty good idea of what frat guys tend to be like. His “understanding”
is best explained by ____
a.selective perception
b.stereotyping
c.self-fulfilling prophecy
d.assumed similarity
Answer:
Hakim is giving a speech in 2013 about the fuel-efficiency of hybrid cars. Which of the
following internet articles is the strongest resource for this speech?
a.A 2013 personal blog entry from someone who thinks hybrid cars a hoax
b.A CNN Money Online article about 2008 car sales, written by an experienced staff
writer in 2009
c.A Newsweek Online article about how much a hybrid car costs compared to a
gasoline-only car, written by an experienced staff writer in 2012.
d.A detailed study by an unnamed author and organization from 2011.
Answer:
________________ is a structured problem-solving discussion held by a group in front
of an audience.
a.A panel discussion
b.A symposium
c.An oral brief
d.An oral brief
Answer:
A ____ family is one in which each family member provides input on a decision, but
one person makes the final decision.
a.consensual
b.protective
c.pluralistic
d.laissez-faire
Answer:
It is more difficult to read text that combines uppercase and lowercase letters than that
which uses all capital letters.
a.True
b.False
Answer:
Sheng wants to show the chain of command within the organization she is discussing.
She wants to include hierarchy, who communicates with whom, and relationships
between roles. This could be demonstrated best by using _______________________.
a.a pie chart
b.a flow chart
c.a bar graph
d.a model
Answer:
A speech that provides in-depth information that is taken from careful research is
___________________.
a.an expository speech
b.a demonstration speech
c.an informative speech
d.a process speech
Answer:
Usually, the difference between a five-minute speech and a 25-minute speech with the
same speech goal is _____________________.
a.the number of main points
b.the complexity of the speech topic
c.the extent to which main points are developed
d.the clarity of the thesis statement
Answer:
________________ are group members who help lead the group to achieve different
leadership functions.
a.Formal leaders
b.Informal emergent leaders
c.Mediators
d.Harmonizers
Answer:
Effective work group goals __________________________________.
a.do not need to be discussed for clarity
b.motivate a group to work toward its achievement
c.are always acceptable and consistent
d.require members to go beyond normal achievements
Answer: