Organizational change is both planned and unplanned.
Answer:
An interpersonal barrier to problem solving would be self-centered or ego-centered
behavior.
Answer:
______________ focuses our attention on studying power and abuses of power through
communication and organization.
Answer:
__________________, in contrast to both Maslow and Herzberg, proposed that human
behavior can be motivated and is influenced by rewards in the individual’s environment.
Answer:
Individual communication competencies do not influence interpersonal communication.
Answer:
High-reliability organizations do not establish formal communication protocols.
Answer:
The individual characteristics we possess can be described as our interpersonal
experience.
Answer:
_______________organization is structured in high-risk industries.
Answer:
Deetz suggested that increasing the “political competence” of individuals is not
necessary for increased participation practices.
Answer:
Intrapersonal experiences that influence behavior can be described as motivation.
Answer:
Karl Weick proposed that organizations as such do not exist but are in the process of
existing through ongoing human interaction.
Answer:
The complex interactions of both individual and group perceptions, emotions,
behaviors, and outcomes can be viewed as a process we call a conflict episode.
Answer:
Herzberg describes status, interpersonal relations, supervision, policies, working
conditions, and salary as environmental or hygiene factors.
Answer:
_______________________ for conflict are the balances individuals try to make
between satisfying their personal needs/goals and satisfying the needs/goal of others in
the conflict.
Answer:
Idea generation, problem solving, conflict, decision making, and compromise are
communication processes that occur as a group matures.
Answer:
The ______________ network link occurs when one individual gives more information
than another.
Answer: