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Which of the following people routinely use loaded questions?
a. recruiters
b. police officers
c. journalists
d. all of the above
Answer:
Open questions pose less threat to respondents.
a. True
b. False
Answer:
If you respond to an unlawful question by saying "Is this a test to see how I might
respond to an unlawful question?," this technique is known as
a. tactful inquiry.
b. neutralizing.
c. tongue-in-cheek test response.
d. taking advantage of the question.
Answer:
A highly scheduled standardized interview requires the interviewer to be an expert on
the topic of the survey.
a. True
b. False
Answer:
Which type of interview severely limits the interviewer's control?
a. press conference
b. group interviews
c. both a and b
d. unsanitized setting
Answer:
Post hoc fallacy is also known as scrambling cause effect.
a. True
b. False
Answer:
Prior to the performance review, the interviewer should not consult the employee's past
record.
a. True
b. False
Answer:
Uncertain future is a possible objection an interviewee might have.
a. True
b. False
Answer:
A space sequence is helpful when an interview will deal with places.
a. True
b. False
Answer:
If you ask more than one question when trying to ask one, it is called
a. leading push.
b. double-barreled inquisition.
c. bipolar trap.
d. guessing game.
Answer:
It is usually wise to address difficult issues late in the work shift.
a. True
b. False
Answer:
When a person is convinced they will succeed or fail and they do so, it can be attributed
to what psychological concept?
a. Maslow's Hierarchy
b. self-fulfilling prophecy
c. rationalization
d. projection
Answer:
According to Fred Fedler, broadcast interviews often allow for challenging questions.
a. True
b. False
Answer:
Spiers has shown that politeness theory can enhance communication by
a. disclosing the stark nature of many interactions.
b. masking embarrassment and fear.
c. easing social interaction by providing a realistic form of verbal interaction.
d. easing social interaction through a ritualistic form of verbal interaction.
Answer:
An Army recruiter meeting with two parents is an interview.
a. True
b. False
Answer:
It is not often how something is said but what is said that is important.
a. True
b. False
Answer:
When shaking hands, give a firm handshake.
a. True
b. False
Answer:
Persuasive interviews usually should have routine openings.
a. True
b. False
Answer:
Our self concept comes from which of the following perceptions?
a. physical
b. social
c. psychological
d. all of the above
Answer:
"Got a second" is an overused interview opening.
a. True
b. False
Answer:
Minorities are often watched more closely for infractions of rules.
a. True
b. False
Answer:
On your resume, it is acceptable to have a nickname at the top of the page.
a. True
b. False
Answer:
The common two-step process of interviewing is
a. screening, determinate.
b. honesty, screening.
c. determinate, hypothetical.
d. hypothetical, screening.
Answer:
Evaluate poor performance immediately before damage to the organization and the
employee is irreparable.
a. True
b. False
Answer:
It is appropriate to maintain a pleasant "poker face" when administering a survey.
a. True
b. False
Answer:
Ley found that patients given seven or more items to remember within a few hours after
the health care interview had what level of recall?
a. 82%
b. 12%
c. 36%
d. 3%
Answer:
When Sarah says, "We should approve the new charter school since everyone is for it,"
she is using what fallacy of reasoning?
a. polarizing
b. ad hominem
c. slippery slope
d. bandwagon
Answer:
In the Universal Performance Interviewing Model, the stop list should be the shortest.
a. True
b. False
Answer:
Which of the following is NOT a survival value?
a. preservation of health
b. safety and security
c. power and authority
d. personal attractiveness
Answer:
The first step to prepare for the interviewer role in the performance review is
a. read your organization's regulations and policies for reviewing employees.
b. set up the appointment.
c. meet the review candidate.
d. none of the above
Answer:
Which of the following is probed often even though it is an EEO violation?
a. arrest records
b. age
c. marital status
d. all of the above
Answer:
Which of the following is NOT commonly an example of nonverbal closing actions?
a. taking a seat
b. uncrossing our legs
c. shaking hands
d. looking at a clock
Answer:
If you feel a respondent has not completed an answer or is hesitant to go on, you might
remain silent or use a
a. nudging probe.
b. clearinghouse probe.
c. reflective probe.
d. bipolar question.
Answer:
The phenomenon where all facets of an employee's ratings are negative due to the
interviewer's dislike of the employee or his/her traits is
a. halo effect.
b. pitchfork effect.
c. recency error.
d. central tendency.
Answer:
Ken Metzler recommends we avoid the term interview and call it a
a. conversation
b. talk
c. chat
d. all of the above
Answer:
