B) the collective reputation of past performance
C) delivering valuable outcomes to stakeholders
D) brand equity
After WWII, the primary reason for the expansion of public relations was
A) The sense of alienation felt by citizens.
B) A discontent with the public relations programs of large corporations.
C) The formation of the Public Relations Society of America.
D) Economic expansion.
Celebrity reputation damage can be minimized if:
A) celebrities listen to seasoned PR counselors.
B) celebrities avoid sticky situations.
C) situations are dealt with in a timely manner.
D) once the damage is done, it’s done.