Change is viewed positively in traditional cultures?
Answer:
The use of acronyms facilitates intercultural communication.
Answer:
If you follow the adage, “When in Rome, do as the Romans,” you need to adopt local
dress.
Answer:
Research that follows the positivist paradigm produces studies that can be replicated.
Answer:
Mapping refers to locating the subsidiaries of an international business around the
globe.
Answer:
The traditional communication model does not provide details of the complexity of the
relationship between people.
Answer:
The Japanese expression, “The nail that sticks up will be pounded down” indicates that
culture is collectivist.
Answer:
Form is the same thing as formal, and the opposite of informal.
Answer:
The way women are viewed in different cultures can partly be understood by looking at
their roles.
Answer:
Skilled Western negotiators use a technique called “enlarging the pieadding items to
what is already on the table as a way of enabling the other side to win, too.
Answer:
Framing is explaining a context of a message before delivering it.
Answer:
Ethnocentric staffing means that a firm staffs all managerial positions in a foreign
subsidiary with people from the home country.
Answer:
Equal opportunity laws are particularly prominent in high-context cultures.
Answer:
In a global structure, companies are using a company language; therefore, managers do
not need any additional language competencies.
Answer:
Cultures that emphasize relationships may negotiate differently from cultures that
emphasize results.
Answer:
If the buyer needs a product, the seller must be very effective in intercultural business
communication.
Answer:
Informal, subjective information does not come from the grapevine.
Answer:
Self-construal is either interdependent or co-dependent
Answer:
Culture shock is a sudden episode experienced by people who go to a foreign culture.
Answer:
A team is composed of two or more people who interact and coordinate their work to
achieve a shared goal.
Answer:
Companies with similar structures follow the same communication practices.
Answer:
The belief that my culture is normal and central to human experience is called the
assumption of universality.
Answer:
The exact meaning for words is always reflected in the definition in the dictionary.
Answer:
All problems are conflicts.
Answer:
The best thing for an international manager to do is to call in a lawyer from
headquarters for all disputes.
Answer:
The physical environment of a culture influences the development of vocabulary.
Answer:
Anecdotal travelers’ tales are not able to add anything accurate to your understanding of
a culture?
Answer:
All countries have signed an International Agreement Regulating Trademarks.
Answer:
Values lie behind attitudes and behaviors.
Answer:
Logic based on facts is the only way people in collectivist cultures are persuaded.
Answer:
Vocalization is the transforming of ideas into words.
Answer:
Culture shapes self-identity.
Answer:
Everybody around a negotiating table understands compromise: each party gives a little
and gains a little, in a fifty-fifty agreement that is fair to both sides.
Answer:
Code law is practiced in France.
Answer:
A global firm is the same as a multinational firm; it is just a different name.
Answer:
Hofstede’s work and the GLOBE study are examples of research about cultures at the
individual level?
Answer:
The belief that everyone who encounters my culture will want to adopt it is an
assumption of my culture’s superiority.
Answer:
Creator teams build on the diversity of team members to create a new synergy out of
various viewpoints.
Answer:
In some cultures, to pay back a favor to clear the indebtedness is to terminate the
relationship.
Answer:
Which of the following is NOT a role played by team members in collectivist-culture
teams?
a) leader
b) skeptic
c) implementer
d) specialist
Answer:
Three ways of explaining the development of self-identity are
a) social-psychological, communication, and critical approaches
b) intercultural, critical, and international approaches
c) social-psychological, intercultural, and critical approaches
d) social-psychological, intercultural, and critical approaches
Answer:
Values in a culture:
aare what that culture thinks is important
b)are the same in all cultures
c)are attitudes about power
d)are the result of attitudes
Answer:
In which of the following cultures are men most likely to show their anger through big
gestures?
a) Saudi Arabia
b) Japan
c) China
d) New Zealand
Answer:
An organization based on credentials
a) Is most likely located in a high-context culture
b) Emphasizes specific job qualifications of potential employees
c) Encourages group orientation
d) Trains employees in many different aspects of operations.
Answer:
Which of the following is true?
a) The job search process has become the same for most multinational firms.
b) In the United States a job applicant prepares a resume and a cover letter highlighting
his/her expertise..
c) In high-context cultures it is crucial that the job applicant comes across as assertive
and action-oriented.
d) The industrialized countries agree on the standards for resumes and cover letters.
Answer:
The best response to diversity (or differences in cultures) is to
a)assume people are all alike
b)assume superiority of your own culture
c)assess another culture by its similarity to yours
d)agree to be different and celebrate diversity
Answer:
Informal information is
a) always subjective
b) usually quantified
c) often from a “grapevine”
d) always verifiable
Answer:
Paralanguage refers to
a) Eye contact
b) Touching
c) Fillers and intonation
d) Silence
Answer:
Unwelcome messages
a) are easy for people in low-context cultures to communicate
b) are usually organized in an indirect plan by members of high-context cultures
c) require someone to be blamed, since the words are not impersonal
d) must be in words, in high-context cultures, to be understood
Answer:
Results cultures?
a) do not put a high priority on winning
b) do not identify goals and work toward them
c) do not quantify and measure progress
d) do not value relationships as highly as results
Answer:
The size and location of the office are symbols of status and power. This statement is
most appropriate for
a) Japan
b) China
c) The United States
d) Egypt
Answer:
Power distance is a concept that was developed by Hofstede to describe
a) The acceptance by the less powerful members of a society of unequal power
distribution between members of that society
b) The power difference between members of a society
c) The power differential between developed and less developed countries
d) The power difference between men and women.
Answer:
International managers need an understanding of legal issues so they can
a) Represent their firms in a foreign court.
b) Communicate with their customers and employees without violating the local laws
c) Save their company legal fees after disputes have arisen.
d) All of the above
Answer:
The global firm
a) Is the second stage in international development of a firm
b) Is the best organizational structure for international businesses
c) Requires intercultural business communication training at all levels
d) Encourages healthy competition between domestic and international operations.
Answer:
“Cultural priority” means?
a) key sources where a society generates its GDP
b) layers of society with a few at the top and many at the bottom
c) a value held by members of a culture to a greater or lesser degree compared with
other cultures
d) what you should learn last about a culture
Answer:
Indirect plan is
a) preferred by cultures that value individual responsibility–both credit and blame
b) preferred by cultures that communicate about results
c) preferred by low-context cultures for persuasion
d) preferred by high-context cultures only for persuasion
Answer:
Mandarin is spoken in the northern parts of China.
Answer:
Cultures that prefer high-context communication ?
a) try to avoid ambiguity, as a rule
b) also have a high rate of verbs in their communication
c) tend to be technologically undeveloped
d) communicate in ways that can be called elliptical and indirect
Answer:
Team building of diverse teams goes through steps. Which is the appropriate sequence
of the steps?
a) Creating self-awareness, mapping of differences, bridging differences and identifying
synergies, developing an intercultural business communication strategy, assessing
results.
b) Creating self-awareness, developing an intercultural business communication
strategy, mapping of differences, bridging differences and identifying synergies,
assessing results.
c) Developing an intercultural business communication strategy, creating
self-awareness, mapping of differences, bridging differences and identifying synergies,
assessing results.
d) Mapping of differences, creating self-awareness, bridging differences and identifying
synergies, developing an intercultural business communication strategy, assessing
results.
Answer:
Every culture is learned, and therefore:
a)a person can describe his or her own culture completely
b)culture is learnable
c)culture is something you know from birth
d)it is not possible to live outside your own culture
Answer:
Positivist research
a)does not allow a researcher to generalize from results
b)does not have high reliability
c)does not produce quantitative data
d)does not allow the researcher to explore the context for the respondent’s answers
Answer:
Culture, for purposes of business communication, is:
a)a soft add-on that is not always relevant
b)values, attitudes and behavior
c)unnecessary to investigate
d)constantly changing
Answer:
Form
a) is highly valued as a key cultural priority in the United States
b) operates to some degree in every culture, but is a low priority in Japan
c) is trusted in cultures that value “correct” behavior as a way to prevent loss of face
d) is trusted in cultures that value spontaneity as evidence of sincerity and openness
Answer:
An organization based on context
a) Encourages consensus
b) Emphasizes individual performance
c) Is most likely in a low-context culture
d) Encourages mobility of employees.
Answer:
People in ends-oriented cultures make decisions:
a) that are often the result of cause-and-effect thinking
b) that put group goals before individual goals
c) that take into account the honor of the organization
d) that reflect the importance of trustworthiness
Answer:
In the case study that begins Chapter 9, the Chinese emphasized
a) getting results
b) giving their team members equal speaking time
c) establishing trust for a sound relationship
d) speaking through interpreters
Answer:
In general, tolerance of uncertainty is?
a) rejected by relationship-oriented cultures
b) typical of cultures that are averse to risk
c) not typical of rules-bending cultures
d) more a characteristic of planning cultures than of luck-seeking cultures
Answer:
The words a culture uses are influenced by
a) the physical environment of the culture
b) the values of a culture
c) the priorities of a culture
d) all of the previous choices.
Answer:
Cultures that prefer low-context communication?
a) rely on context to communicate meaning
b) are explicit in their messages
c) do not trust words
d) tend to have a high rate of verbs in their communication
Answer:
In Great Britain, labor management relations are based on
a) The adversarial process
b) Consensus building
c) Ideals of equality
d) The principles of codetermination
Answer:
How can knowledge of culture help a negotiating team reach a successful outcome?
Using cultural values from the dimensions you have already learned, discuss the
negotiating behavior in the Canwell case.
Answer:
Discuss the use of generalizations when talking about cultures. Are they always
stereotypes? Are they useful or harmful?
Answer:
Discuss storytelling, analogy, and bargaining discourses as ways to communicate about
problems.
Answer:
Discuss the two focuses in the study of culture: a whole-culture focus and an
individual-member focus. Give examples of research studies you have read about.
Explain emic and etic approaches in your discussion?
Answer:
Which of the following is not true?
1) The American date 3/7/20xx is March 7th 20xx
2) The German 3. 9. 20xx becomes 9/3/19xx in American English
3) The sum $3,956.70 is written as $3.956,70 in most European languages
4) All multinational companies have agreed to write dates as follows: 5 May, 20xx.
Answer:
Formal and hierarchical messages often go together; informal and horizontal messages
often to together. Explain, using examples from specific cultures.
Answer:
Technological developments have changed the way businesspeople use communication
channels. Discuss the effect of culture on business communication in telephone text
messages, social media posts (such as on Facebook and Twitter).
Answer:
How does the structure of a firm influence intercultural communication practices? Give
specific examples.
Answer:
Compare how individuals and organizations make decisions based on ends or based on
means. Explain the cultural priorities (the impact of culture on the organizations)
involved in decision making. Use examples from specific cultures.
Answer:
Culture as a concept related to a specific group can operate as a theory. Discuss this
statement, explaining how the cultural concept of family, for example, can be a
theoretical basis for research into Chinese behavior (such as communication). You can
refer to the clothesline or beaded chain metaphors?
Answer:
Describe how three nonverbal factors–site/space, agenda, and use of time–affect
negotiation outcomes.
Answer:
Self-construal is one important research area that enables us to compare cultures,
especially European/American and Asian cultures. Discuss self-construal and show its
relevance to cross-cultural comparisons.
Answer:
Discuss Information Management within the context of business communication.
Explain what IM is, why it matters to organizations, and its spread in developing world.
Answer:
Discuss the case, What Else Can Go Wrong?, in view of the cultural knowledge you
have gained during the semester. Use the questions at the end of the case as a guide in
your analysis.
Answer:
High-context cultures tend to be group-oriented. Using Category 3, Doing and
Achieving, discuss other characteristics of high-context cultures, and give specific
examples?
Answer: